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Government solutions: Overview · AI · Security Systems · IT Services · Cybersecurity & Compliance · Communications

Government Cybersecurity and Compliance

Ransomware crews target cities, counties and agencies because public services can't simply stop, and because many agencies run lean IT teams on older systems. A single compromised account can take down permitting, payroll or dispatch support and expose resident data. AI adds a new layer: staff pasting records into public AI tools, AI features switched on inside software you already use, and attackers using AI to write better phishing. BTI protects government systems around the clock, designs controls to the standards your auditors use, governs AI risk, and keeps evidence ready for the next review.

This page is part of BTI's connected technology solutions and advisory services for government. BTI supports many government agencies.

Get a Free Cybersecurity AssessmentBook an AI Opportunity AssessmentCall 800-435-7284

How to Buy from BTI

State, county and municipal agencies and special districts can buy this service from BTI. (Federal agencies work with BTI on phone systems and security systems.)

  • California public buyers: CMAS and TESMA contracts (California only). → Contract details
  • Outside California: we work with your procurement process, including RFPs and bids, written quotes under your purchasing thresholds, and piggyback purchasing where your rules allow it.
  • GSA Schedule: order BTI managed IT and cybersecurity through GSA contract 47QTCA21D00BA where GSA Cooperative Purchasing allows.
  • Grant-funded projects: scopes, quotes and documentation organized to match your grant budget and reporting.

On request we provide written itemized quotes, a W-9, certificates of insurance, past performance references, and help with sole-source justifications where your rules allow them.

Top Cyber Risks for Public Agencies

  • Ransomware that encrypts file servers and backups and halts resident services
  • Business email compromise with fake vendor invoices and payroll change requests
  • Credential theft on remote access, cloud email and legacy VPNs
  • Unsupported systems still running critical applications
  • Flat networks where public Wi-Fi, cameras, building controls and staff PCs share one segment
  • Third-party access from software vendors and contractors with standing remote connections
  • Ungoverned AI use: resident data, draft records or CJI entered into public AI tools, and AI features enabled in SaaS applications without review

Compliance Frameworks We Map To

CJIS Security Policy

State and local police departments, sheriffs, courts, probation and any agency that touches criminal justice information must meet the FBI CJIS Security Policy. BTI designs and documents the controls the policy calls for, including advanced authentication, encryption, audit logging, personnel and vendor access controls, and incident response. Your CJIS Systems Agency conducts the audit; we prepare the evidence.

NIST Frameworks

Assessments, policies and roadmaps mapped to the NIST Cybersecurity Framework, with control detail drawn from NIST SP 800-171 when agencies handle controlled unclassified information or pass requirements to contractors. AI risk is mapped to the NIST AI Risk Management Framework.

Cloud Vendor Authorization (GovRAMP and FedRAMP)

Cloud services used by state and local agencies increasingly need FedRAMP or GovRAMP (formerly StateRAMP) authorization. Those programs authorize cloud offerings, not integrators. BTI helps you confirm that the services in your environment carry the authorization your agency requires.

CISA Guidance

Baseline controls follow the CISA Cross-Sector Cybersecurity Performance Goals, and ransomware planning follows CISA #StopRansomware guidance.

Our Government Cybersecurity Services

24/7 Managed Detection and Response

BTI's 24/7 NOC/SOC, delivered with a SOC 2 audited NOC/SOC partner, watches endpoints, identity, email and network traffic every hour of every day. Automation triages the noise so analysts focus on real threats: 10,000+ alerts handled, zero missed.

Risk Assessments and vCISO

A documented assessment shows where you stand against NIST and CJIS requirements, ranked by risk and cost. A virtual CISO turns findings into a funded plan and briefs leadership and councils in plain language. → Cybersecurity assessment · vCISO

Policies, Audit Evidence and GRC

Written security policies, access reviews, training records and evidence packages for CJIS audits, state reviews, cyber insurance and grant requirements. Our clients pass 94% of audits on the first attempt. → Governance, risk & compliance

Ransomware Readiness and Incident Response

Immutable backups, tested restores, a written incident response plan and tabletop exercises with department heads, so recovery is measured in hours instead of weeks.

Network Segmentation and IoT Security

Separate public Wi-Fi, cameras, door controllers and building systems from staff and CJIS networks, with firewalls and secure remote access. → Network security · IoT security

Email Security and Staff Training

Phishing protection, impersonation detection, payment change verification and training for staff and elected officials.

AI Governance Risk: The New Line on the Audit

Nearly every state now has an enterprise AI policy: the 2026 NASCIO State CIO Survey found 98 percent of states have one, up from 76 percent a year earlier. Local agencies are following, and auditors and insurers are starting to ask about AI. BTI is your Guided Automation Partner for the security side of AI:

  • Inventory AI in use, including AI features vendors have switched on inside SaaS applications you already pay for
  • Data boundaries and DLP that keep resident data, personnel files and CJI out of public AI tools
  • Governed AI on systems you already own, with access controls, logging and retention that support public records requests
  • AI-assisted detection in BTI's NOC/SOC across endpoints, identity and email
  • Continuity planning for AI-dependent workflows if a tool fails or a vendor changes its terms

Guided Automation advisory services are included in every managed IT plan at no extra cost. → AI security, governance & risk · Government AI

Where Are You on Security?

Just getting started

Begin with a risk assessment and the controls that stop most attacks: MFA, endpoint detection and response, immutable backups, email security and staff training.

Mature program, new AI exposure

Add AI governance, DLP and logging, map AI risk to the NIST AI RMF, and extend tabletop exercises to AI-dependent workflows.

Want an outsourced partner

BTI can run 24/7 detection and response and vCISO leadership for you, or support your security staff under a co-managed model.

Cyber and Physical Security, Together

Cameras, badge readers and intercoms are network devices. Because BTI also designs government security systems, those devices are segmented, patched and monitored inside the same program. → Converged security · Government Security Systems

Cybersecurity or Managed IT?

This page covers threat protection and compliance. For helpdesk, networks, Wi-Fi, device support and managed or co-managed IT, see Government IT Services. Most agencies use both under one agreement.

Why Agencies Choose BTI

Over 40 years in business98% client retentionSOC 2 audited NOC/SOC partnerISO 27001 compliant10,000+ alerts, zero missed94% first-attempt auditsadvisor reply within one business dayGSA Schedule holder100% financing covers hardware, licensing and labor

Who We Work With

BTI supports many government agencies at the state, county and municipal level.

Frequently Asked Questions

What is CJIS compliance?

It means meeting the FBI CJIS Security Policy for any system or person that accesses criminal justice information, including authentication, encryption, logging, personnel screening and incident response requirements.

Can BTI make our agency CJIS compliant?

BTI designs and documents the technical controls the CJIS Security Policy requires and prepares audit evidence. Your CJIS Systems Agency performs the audit and determines compliance.

Is BTI FedRAMP or GovRAMP authorized?

Those programs authorize cloud service offerings, not integrators. BTI helps state and local agencies verify that the cloud services they use hold the authorization their policies require.

What cybersecurity controls should a small city start with?

Multi-factor authentication, endpoint detection and response, immutable backups, email security and staff training. These stop the most common attacks and are often required by cyber insurers.

How do you manage AI risk for an agency?

We inventory AI in use, including AI features inside existing SaaS tools, set data boundaries and DLP, govern approved AI with logging and access controls, and map the program to the NIST AI RMF.

How do you help with audits?

We map controls to CJIS and NIST requirements, collect evidence such as access reviews and training records, and package it for auditors. Our clients pass 94% of audits on the first attempt.

Do you offer 24/7 monitoring?

Yes. BTI's NOC/SOC, delivered with a SOC 2 audited NOC/SOC partner, monitors endpoints, identity, email and networks around the clock, with 10,000+ alerts handled and zero missed.

Talk to a BTI Security Engineer

An advisor replies within one business day. Get My Free Cybersecurity Assessment · Book an AI Opportunity Assessment · Call 800-435-7284

Talk to a BTI Engineer

Tell us about your sites and systems. An engineer replies within one business day on new design and technical sales inquiries.

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