Since 1985ISO 27001 compliantPublic sector: GSA · CMAS · TESMA
LA 562-298-5000 · Chicagoland 312-432-5300 · Phoenix 602-733-6807 · Client Support
Since 1985ISO 27001 compliantPublic sector: GSA · CMAS · TESMA
LA 562-298-5000 · Chicagoland 312-432-5300 · Phoenix 602-733-6807 · Client Support
BTI Communications Group helps banks, credit unions, wealth managers, lenders and insurers protect customer data and branches with secure AI, managed IT and cybersecurity, resilient networks, Teams calling and integrated video, access control and intrusion detection, all documented for examiners and auditors.
BTI Communications Group is an integrated technology and security partner for financial institutions. We deliver secure AI, managed IT and cybersecurity with a 24/7 SOC, Cisco Meraki and Catalyst branch networks, Teams calling and contact center, and video, access control and intrusion detection, with the documentation regulators and auditors expect under GLBA, the FTC Safeguards Rule, FFIEC guidance and PCI DSS 4.0.1. In business since 1985 and ISO 27001 compliant.
Every control needs evidence: risk assessments, access reviews, monitoring logs, incident response tests and vendor oversight.
Wire fraud, account takeover and deepfake voice attacks target staff and customers across email, phones and chat.
Robbery, after-hours intrusion, skimming and insider risk require video, access control and alarm records you can actually retrieve.
Separate IT, alarm, camera, phone and carrier vendors make outages and audits harder to manage.
Staff want Copilot and AI assistants; nonpublic personal information cannot leak into unmanaged tools.
Each branch needs the same network, security and voice standards, with central visibility.
One accountable team designs, deploys and monitors the systems behind your information security program, from the SOC to the vault door.
Approved AI workspaces, data-loss controls, permissions clean-up and usage policies so staff can use AI without exposing regulated data. See AI services and AI security, governance & risk.
Managed or co-managed IT and managed cybersecurity with 24/7 SOC monitoring delivered with high-security enterprise partners, endpoint detection and response, vulnerability management and incident response. Security awareness training, MFA, email security, vulnerability scanning and penetration testing coordination, with reporting your board and examiners can use.
Cisco Meraki and Catalyst switching, routing and SD-WAN, with Ekahau predictive design and post-install validation surveys for dependable coverage. See our Cisco Meraki partner services and Meraki Wi-Fi.
Microsoft Teams Phone and Teams contact center with call recording options, E911 location data and branch mass notification for emergencies.
Enterprise video from leading manufacturers, including Bosch as an authorized video dealer, plus YourSix cloud video and AI video analytics for faster search, alerts and multi-site visibility.
Card, mobile and lockdown-capable access control, visitor management and intrusion and alarm systems, integrated with video so every event comes with context.
After go-live, GlobalView monitors and maintains IT, voice and security systems with proactive health checks, firmware management and defined service levels.
BTI implements and documents the technical safeguards behind your written information security program.
| Requirement | What it asks of you | How BTI helps |
|---|---|---|
| Gramm-Leach-Bliley Act (GLBA) | Financial institutions must protect the security and confidentiality of customers’ nonpublic personal information. | Access control, encryption, monitoring and incident response that support your information security program. |
| FTC Safeguards Rule (16 CFR Part 314) | Non-bank financial institutions must maintain a written information security program with a qualified individual, risk assessments, MFA, encryption, monitoring or annual penetration testing, and, since May 13, 2024, notify the FTC of qualifying security events affecting 500 or more consumers. | MFA, encryption, continuous monitoring through the 24/7 SOC, vulnerability scans, vendor oversight support and incident response planning and evidence. |
| FFIEC IT Examination Handbook | Banks and credit unions are examined against FFIEC guidance on information security, business continuity and outsourcing. The FFIEC Cybersecurity Assessment Tool was sunset on August 31, 2025, with institutions pointed to NIST CSF 2.0 and CISA Cybersecurity Performance Goals. | Controls and documentation mapped to NIST CSF 2.0 and FFIEC booklets, plus business continuity and disaster recovery testing. |
| PCI DSS v4.0.1 | Organizations that store, process or transmit cardholder data must meet PCI DSS; the future-dated requirements in v4.0 became mandatory on March 31, 2025. | Network segmentation, logging, MFA, vulnerability management and physical security controls for card environments. See what is PCI compliance. |
| Physical security of branches and data rooms | Institutions are expected to protect facilities, vaults and data centers that house customer information. | Video, access control, intrusion detection and visitor logs with retention and retrieval procedures. |
Sources: FTC (ftc.gov, Safeguards Rule and 2023 amendment effective May 13, 2024), FFIEC (ffiec.gov, CAT sunset statement), PCI Security Standards Council (pcisecuritystandards.org). Applicability depends on your charter and regulator. BTI supports your compliance program with technical controls, documentation and evidence; it does not provide legal advice, and your organization remains responsible for its compliance determinations.
Site walks, risk and compliance review, network and security inventory across every location.
A written roadmap covering architecture, standards, phasing, budget and compliance evidence.
Certified engineers and project managers stage installs by site to protect operations.
Video, access, alerts, voice and IT tied together with documented procedures.
GlobalView monitoring, 24/7 SOC, reporting and quarterly reviews.
In business since 1985 and delivering integrated security since the 2010s, BTI designs, installs and supports IT, voice, network and physical security as one program instead of five vendor contracts.
BTI is ISO 27001 compliant, and managed detection and response runs through a 24/7 security operations center operated with high-security enterprise partners.
GSA, CMAS and TESMA contract awardee, which simplifies purchasing for public agencies and institutions. See government contracts.
Send the form and a BTI engineer replies within one business day. After go-live, GlobalView support monitors and maintains every system we deploy.
12155 Mora Drive, Suites 1 & 2, Santa Fe Springs, CA 90670 · 562-298-5000. Serving Southern California and statewide programs.
1441 Branding Ave, Suite 200, Downers Grove, IL 60515 · 312-432-5300. Serving Illinois and the Midwest.
615 N 48th St, Suite 1048, Phoenix, AZ 85008 · 602-733-6807. Serving Arizona and the Southwest.
Multi-site rollouts are delivered nationwide with BTI project managers and certified field partners, then supported centrally through GlobalView managed support.
BTI delivers secure AI, managed IT and cybersecurity with a 24/7 SOC, Meraki and Catalyst branch networks, Teams calling and contact center, and video, access control and intrusion detection, supported through GlobalView managed support and documented for examiners and auditors.
BTI implements and evidences key technical safeguards in the rule, including MFA, encryption, continuous monitoring, vulnerability scanning, access reviews and incident response planning, and supports your qualified individual with reporting. Your organization remains responsible for its program and compliance determinations.
The FFIEC sunset the CAT on August 31, 2025 and pointed institutions to NIST CSF 2.0 and CISA Cybersecurity Performance Goals. BTI maps controls to those frameworks and to the relevant FFIEC IT Examination Handbook booklets.
Yes. BTI designs network segmentation, logging, MFA, vulnerability management and physical security controls for cardholder data environments. A Qualified Security Assessor or your acquirer determines your validation requirements.
Yes, with guardrails. BTI cleans up permissions, applies sensitivity labels and data-loss prevention, provides an approved AI workspace and writes usage policies before rollout. See AI security, governance & risk.
Submit the form below and a BTI engineer replies within one business day. BTI has been in business since 1985 and serves financial clients from Los Angeles, Chicago and Phoenix.
Tell us about your branches, systems and audit calendar. An engineer replies within one business day.