Los Angeles IT Services Provider for Growing Businesses Local On-Site and Remote Services | ISO 27001 Compliant
BTI provides enterprise grade IT services in the LA metro area. From helpdesk and infrastructure to cloud, AI and compliance, we provide enterprise grade products and services without the enterprise bloat.
35+
Years of Proven Expertise
15+
Industries Served
10,000+
Alerts Handled, Zero Missed
98%
Client Retention Year After Year
35+
Years of Proven Expertise
15+
Industries Served
10,000+
Alerts Handled, Zero Missed
98%
Client Retention Year After Year
Serving Los Angeles Businesses
“BTI’s first and primary goal is to deliver the foremost level of technical quality that can be delivered reliably for each client’s budget. The only reason BTI exists is to deliver operational solutions in IT, Security, and Communications systems. For BTI, the word operational means capable of performing its business function without requiring undue attention from our client.“
Eric Brackett, Founder
From networking and infrastructure to compliance, cloud, and end-user support, we will provide you enterprise grade products and services with itemized pricing and scopes of work for each project.
Discover Why Businesses & Organizations in Los Angeles Choose BTI
Broad Scope of Services / Full Dedication to Clients
BTI does 90% of it’s custom design and assessment work on spec at no charge, often including R&D that others can’t do in-house. This de-risks projects for our clients and leads to more aggressive ROI producing outcomes as well.
Responsiveness to Our Client's Needs and Goals
We understand that service levels and SLAs are not the same things. We strive to immediately respond to your needs, whether they be sales, service, or billing. Any waiting is bad waiting and unacceptable service to BTI.
Integrated Technology Solutions
Clients often come to BTI with particular automation or integration goals. Because our team routinely produces integrations and has done so many, we most often understand them right away and deliver them quickly.
LA Area Cybersecurity Services
Unify your cybersecurity strategy under one trusted partner who understands the operational and regulatory stakes, reduces risk, and supports cyber insurance eligibility with confidence.
Los Angeles Area Managed IT Services
24/7 monitoring, maintenance, and proactive support that keeps your systems running smoothly so you can focus on growth.
Los Angeles Area IT Helpdesk Services
Get lightning-fast responsive end-user support to enhance productivity, reduce downtime, and keep employees productive.
Los Angeles IT Consultancy Services
Align your technology roadmap with your business objectives through expert guidance from world class IT solutions providers.
Los Angeles IT Infrastructure Services
Experience seamless high performing networking, storage, cloud, and virtualization solutions designed to provide scalability and business continuity.
Los Angeles IT Integration Services
Unify your IT, security, communications, and data systems into one seamless high-performing environment.
Los Angeles IT Maintenance Services
Ensure your systems are secure, up-to-date, and provide peak performance with proactive patching and hardware care.
Los Angeles IT Outsourcing Services
Reduce overhead and additional staffing costs while gaining access to a fully staffed, enterprise-grade support team.
Los Angeles Network Design & Optimization
Design, install, and optimize high-availability networks that support hybrid work, VoIP, and cloud services.
Compliance Certifications
BTI Certifications
Certifications via Third-Party Data Centers & Service Providers
BTI Certifications
Certifications via Third-Party Data Centers & Service Providers
GSA
CMAS
TESMA
ISNetworld Certification
A Trusted IT Services Provider for Los Angeles Healthcare, Manufacturing, Logistics, and Government
We are your reliable IT service provider in Los Angeles area and Southern California
Industries We Support
Enterprise Grade Project Support Beyond the Basics
Cloud Migration & Management
Cloud email, backup, storage, and M365 optimization.
Unified Communications & VoIP
Cloud phone systems, Teams integration, call center solutions.
Physical Security Systems
Access control, surveillance, alarms, and more. There is no need to coordinate multiple vendors. BTI unifies everything, saving you time, budget, and stress.
bti What to Expect: BTI Assessment and Support Onboarding
Step 1: Discovery & Planning
During a 30 minute call at no cost, we discuss your needs and wants, your industry, and your goals along with how BTI’s support services map to those needs. Multiple calls may be held with client stakeholders along with executives and systems engineers from BTI.
Step 2: Environment & Risk Assessment
Depending upon your needs, we visit your site(s), conduct tests and diagnostics on network, Wi-Fi, servers, and applications as needed. Together, we review those results, often at no cost to you along with options to adress the support needs you may have.
Step 3: Deployment & Optimization
Once you’ve signed off on an engagement, we go to work fulfilling the request(s).
Step 4: Ongoing Support & Partnership
Ongoing support services are offered tailored to your needs, IT staffing levels, technical and compliance requirements, and business goals.
Your Success, Our Goal
"Our first and primary goal is to deliver the foremost level of technical quality that can be delivered reliably for each client’s budget.”
Discover How BTI Los Angeles Businesses Thrive
Your Resource for Smarter Business Technology IT Related News & Insights
LA Area Cities Within Minutes of The BTI Helpdesk Team
Experience world-class IT Services in Los Angeles without the Enterprise Bloat!
Find BTI in Los Angeles
Multiple Locations to Better Serve You
12155 Mora Drive, Suites #1&2
Santa Fe Springs, CA 90670
p. 562-298-5000
1441 Branding Ave Suite #200
Downers Grove, IL 60515
p. 312-432-5300
615 N 48th St, Suite #1048
Phoenix, AZ 85008
p. 602-733-6807
