Security Systems That Operate Like IT Infrastructure Managed IT for Physical Security
BTI is both a licensed security system provider and a managed IT services firm—allowing our engineers to design, deploy, and operate physical security systems as secure, scalable infrastructure.

35+
Years of Proven Expertise
15+
Industries Served
5000+
Endpoints
~15 minn
Response Time


Integrate Security Systems With IT Systems for Greater Security, Cost Savings, and Productivity
BTI manages IT and security systems so that they integrate directly with the platforms and infrastructure already running your business.
Integration Categories:
- IT Infrastructure and Networks - VLAN Design, PoE switching, WiFi, WAN, and Redundancy
- Identity and Access Management - Directory Services, Role-Based Access, Offboarding
- Cloud and On-Prem Platforms
- Business Communications - Intercoms, VoIP, Monitoring Centers, Emergency Notification
- Custom Automation / AI for Occupancy, Workplace Safety, and IOT Integration
This is why organizations choose BTI for both IT and Security System Services – We deliver what others cannot deliver or support.
Why Modern Security Systems Require IT Ownership
Today’s physical security systems depend on enterprise networks, cloud platforms, identity systems, and cybersecurity controls. When security technology is deployed without IT ownership, organizations experience reliability issues, security gaps, and finger-pointing between vendors.
BTI eliminates that divide for clients converging Managed IT and Managed Security resulting in better performing network technology, tigherter cybersecurity controls, and fast, low cost, high value application integration that drives business value on top of enhanced security.
What Changes When One Team Owns Both IT and Physical Security
Operational clarity, lower risk, and fewer vendors—because security systems are managed like infrastructure, not hardware projects.
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Proactive Monitoring and Lifecycle Management
Security systems perform best when they are continuously monitored, maintained, and lifecycle-managed like other critical IT infrastructure. BTI proactively manages performance, capacity, and reliability to prevent issues before they impact operations or security.
Secure Configuration, Patching, & Platform Management
Enterprise security platforms require ongoing configuration management, firmware updates, and vendor coordination. BTI applies the same secure configuration and patching discipline used across managed IT environments—eliminating common security and stability failures.
Network Performance Tuning for Security Workloads
Cameras, access control databases, storage, and analytics platforms place unique and evolving demands on networks. BTI continuously tunes network performance across cloud, on-prem, and hybrid environments to support reliable, secure security operations.
Systems Integration Built Into the Operating Model
Integration is not an add-on—it’s built into how BTI operates. Access control, surveillance, alarms, visitor management, IT systems, automation platforms, and communications are designed and supported as one connected environment.
Security systems aligned to enterprise cybersecurity standards by default
When IT and physical security converge, cybersecurity controls extend naturally to security systems. BTI aligns physical security platforms with enterprise cybersecurity standards and federal guidance to reduce risk across both digital and physical domains.
Strategic Guidance Without Vendor Bias
BTI is vendor-agnostic and operates with both IT and security engineers available on demand. Clients receive clear, practical guidance quickly—without delays, finger-pointing, or competing vendor agendas.
A short conversation to determine whether your security systems should be managed as part of your IT environment.
Converged Security and IT Managed Services
Security systems can be managed as infrastructure—designed, secured, and supported by BTI’s IT and security engineers under one operational model.
Business Security Systems
Modern business security systems are no longer standalone hardware. Combining BTI’s managed it service with security systems as part of your IT environment means they are secured, monitored, and supported by engineers who understand networks, cloud platforms, and cybersecurity.
Converged Physical and Cybersecurity
Security systems are one of the most exploited attack vectors for hackers. Extended vulnerabilities not patched or overseen by IT and cybersecurity professionals pose one set of problems. Overly restricted access and functionality for your security system vendors and staff pose a different set of problems. BTI closes those gaps.
On-Site IT Support for Security Environments
Physical security systems, IOT sensors, communication devices, and wired and wireless infrastructure require hands-on IT support. BTI provides on-site IT technicians and engineers who install, troubleshoot, and maintain security systems in real operating environments—not remotely and not outsourced.
Access Control System Integration
BTI integrates access control systems with identity management, role-based access, and employee offboarding workflows—reducing security risk while simplifying administration for IT and operations teams.
Video Surveillance System Integration
Video surveillance systems place heavy demands on networks, storage, and security. BTI engineers video platforms for performance, redundancy, and cyber resilience—whether cloud-based, on-prem, or hybrid.
Alarm System & Life-Safety System Integration
BTI integrates intrusion detection and life-safety systems with monitoring centers, IT infrastructure, and emergency workflows—ensuring reliability, compliance, and fast response without vendor fragmentation.
Why This Isn't Just Another MSP Offering Security
Many managed IT providers support security systems they don’t design, install, or license. BTI is different. We are a licensed security system provider with in-house IT engineers, on-site technicians, and enterprise platform partnerships—allowing us to own security outcomes end-to-end. No other IT company offers this level of support.
Industries We Protect
Our Proven Security System Integration Onboarding Process
Step 1: Security, IT, and Operational Discovery
We begin with a collaborative consultation to understand your objectives, operational needs, and compliance requirements—laying the foundation for a tailored integration roadmap to streamline operations and reduce costs.
Step 2: Network, Identity, and Physical Risk Assessment
Our team audits your current security system network technologies and devices for configuration, vulnerability, resiliency, and security operations best practices.
Step 3: Integrated Deployment Across IT & Security
Any opportunities for improvement are implemented at this step.
Step 4: Managed Operations & Lifecyle Ownership
At this stage, BTI’s NOC, SOC, helpdesk, and on-site support services take over maintenance, support, and cybersecurity for the converged environment.
Our Security System Integration Services Go Beyond the Basics
Cloud Security Management
We manage the full cloud lifecycle of your security platforms; helping you migrate, configure, and scale as needed
Unified Communications & VoIP
We deploy secure, scalable communication tools like Microsoft Teams and VoIP; fully integrated with your infrastructure and monitored for reliability.
Physical Security Systems
From intelligent surveillance to advanced access control, we unify your physical and digital security into a single, cohesive platform—delivering greater visibility, control, and peace of mind. BTI bridges the gap between IT and physical security with fully managed, deeply integrated solutions that cut costs, reduce complexity, and minimize risk
Your Success, Our Goal
“Our first and primary goal is to deliver the foremost level of technical quality that can be delivered reliably for each client’s budget.”
Eric Brackett, Founder & President of BTI Communications Group

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Need Cybersecurity Services Near Me?
BTI provides local cyber security services in Los Angeles and surrounding areas. Regardless of your business size, our comprehensive suite of IT security services is designed to keep your operations compliant and secure.
Find BTI in Los Angeles
Multiple Locations to Better Serve You
12155 Mora Drive, Suites #1&2
Santa Fe Springs, CA 90670
p. 562-298-5000
1441 Branding Ave Suite #200
Downers Grove, IL 60515
p. 312-432-5300
615 N 48th St, Suite #1048
Phoenix, AZ 85008
p. 602-733-6807

Evaluate Your Security as Infrastructure
A consultation to determine whether your physical security systems should be managed as part of your IT environment.
Book your complimentary consultation now.


