Cybersecurity Services FAQs

General Cybersecurity FAQs

What makes BTI different from other cybersecurity providers?

BTI combines 24/7 SOC, endpoint protection, compliance consulting, cloud hardening, physical security, and voice under one strategic provider, reducing gaps, vendors, and risk.

What cybersecurity frameworks does BTI support?

We support HIPAA, PCI-DSS, CMMC, NIST, ISO 27001, and more. Our team delivers policy documentation, remediation plans, and audit-ready reports aligned to each framework.

Can BTI help us pass a cybersecurity audit or meet cyber insurance requirements?

Yes. We provide documentation, technical safeguards, and consultative support that satisfies insurers, regulators, and clients.

What’s included in BTI’s Managed Security services?

BTI offers endpoint protection, dark web monitoring, SOC monitoring, backup and disaster recovery, security awareness training, policy development, and compliance guidance, all integrated.

Do I need cybersecurity if I already have an antivirus?

Yes. Antivirus is just one piece. BTI protects against modern threats with advanced endpoint detection, network monitoring, MFA, user training, and more.

Compliance-Focused FAQs

How does BTI help reduce business risk and liability?

We proactively identify vulnerabilities, prevent breaches, and provide compliance support, reducing exposure to lawsuits, regulatory penalties, and downtime.

Can cybersecurity services reduce insurance premiums?

Yes. Many insurers offer lower rates or preferred coverage for businesses that implement tools like MFA, endpoint protection, and SOC monitoring, all services BTI provides.

What if we don’t have a full-time IT or security team?

BTI offers a fractional CISO model giving you strategic security leadership, board-level reporting, and compliance expertise without the full-time cost.

How can BTI help protect our client or patient data?

We enforce encryption, access control, and compliance-aligned safeguards that reduce exposure to sensitive data and meet HIPAA, PCI, or customer requirements.

Does BTI provide help with third-party security questionnaires?

Yes. We assist clients in responding to vendor risk assessments, compliance surveys, and technical due diligence from customers or partners.

Technical & IT-Focused FAQs

What’s the difference between EDR, NDR, and XDR?

EDR protects endpoints. NDR monitors network activity. XDR integrates all signals (endpoint, cloud, email, apps) for full threat detection. BTI offers all three.

Does BTI offer 24/7 threat detection and response?

Yes. Our U.S.-based SOC monitors, investigates, and responds to threats in real-time, preventing small incidents from becoming major problems.

What if our credentials are leaked online?

Our dark web monitoring alerts you when passwords tied to your domain surface breaches, so you can act before attackers do.

Can BTI protect our Microsoft 365 and cloud apps?

Absolutely. We harden, monitor, and back up Microsoft 365 and other SaaS platforms with tools from Barracuda, SonicWall, and Microsoft Defender.

Does BTI provide user training for cybersecurity?

Yes. Our training is designed to be non-technical and effective, covering phishing, MFA, password hygiene, and remote work security.

Tools, Integrations & Advanced Coverage

What cybersecurity tools does BTI use?

We leverage top-tier vendors like SonicWall, Bitdefender, SentinelOne, Microsoft, Barracuda, Webroot, ConnectWise, N-able, Veeam, Kaseya, Datto, Cove, and Atakama browser security, among others.

Can BTI monitor cloud and SaaS platforms like Teams or Google Workspace?

Yes. We provide cloud security posture management, usage insights, and policy enforcement across your SaaS environments.

Do you support mobile and BYOD security?

Yes. BTI offers MDM, browser-level protection, and endpoint threat detection that extends to personal and remote-use devices.

What is attack surface management and why does it matter?

Attack surface management identifies every exposed asset or vulnerability. BTI uses tools like Cavelo to continuously scan, prioritize, and remediate digital risk.

How quickly can BTI respond to a cybersecurity incident?

Our SOC is on alert 24/7, with defined SLAs for threat containment, root cause analysis, and recovery. Rapid response is core to our managed service.