Managed IT Pricing From BTI
Trusted by growing businesses, multi-location enterprises, and regulated organizations across the U.S.
Ideal for 50+ User Organizations. Proven Processes. Engineering Depth – Built for Growing Organizations Seeking Infrastructure-Led Managed IT Reliability and Regulatory Compliance Built Into The Service.
BTI pricing reflects full operational ownership including 24/7 security operations, incident response, and accountability for uptime, security, and compliance outcomes.

- Fast Installation
- Certified Technicians
- 24/7 Support
- Fast Installation
- Certified Technicians
- 24/7 Support
A Note from Leadership
“Most organizations spend too much time chasing problems and working harder to keep up with increasing helpdesk tickets than they should. BTI designs, implements, and supports IT environments for the purpose of improving reliability, reducing cost and shielding a client from the liability around insecure and poorly documented controls and compliance.
BTI was built to provide infrastructure-led managed IT that takes ownership transparently and at scale – for uptime, security, and compliance across the environments our clients depend on.”
Eric Brackett, Founder & President of BTI Communications Group

Who These Managed IT Plans Are For
Our managed IT plans are best fit for organizations that:

50+ Users
Have 50+ users in your organization

Regulatory or Insurance Pressure
Facing cyber insurance requirements, audits, or contractual security obligations.

Zero Tolerance
Cannot afford downtime, access issues, or security incidents

Single Point of Contact
Want one accountable IT owner instead of vendor sprawl

Operational Maturity
Value transparency, predictability, and operational maturity
If that describes your organization, you’re in the right place.
How BTI Managed IT Pricing Works
BTI pricing is custom-built around your actual technology environment.
Instead of hiding margin inside opaque MSP bundles, we:

Transparent Pricing
Price technology transparently

Custom Design
Design a stack aligned to your environment and risk profile

Full Ownership
Layer in operational ownership, security operations, and support
For budgeting, the numbers shown are expressed as per-user, per-month costs — your actual services will be itemized and transparent including each service built for what your organization actually needs, not a one-size-fits-all bundle. As responsibility increases – from basic IT operations to security operations and compliance governance – pricing scales accordingly.
Managed IT Plans
Simple, powerful, and designed for real mid-market needs.
Secure Workplace
From $200/user/month
Market Equivalent: $290–$380/user/month
Enterprise-grade, infrastructure-led IT and security operations engineered for mid-market organizations.

What's Included
Fully Compliant + Security Operations -When Auditors, Insurers, or Customers Require Documented Proof
From $290/user/month
Market Equivalent: $375–$450/user/monthÂ
An end-to-end security operations and compliance program for organizations that must prove their security posture to auditors, insurers, and customers.
In addition to all Secure Workplace services, this plan delivers third-party penetration testing, continuous control monitoring, and governance-grade evidence management required for compliance validation.

Included: SIEM Correlation, Ongoing Compliance Readiness, & More
Plan Comparison at a Glance
| Capability | Secure Workplace | Fully Compliant + Security Ops |
|---|---|---|
| 24/7 NOC/SOC/SIEM | Standard | Advanced correlation |
| MDR Endpoint Protection | Standard | Standard |
| OS + 7,000-App Patching | Standard | + Compliance evidence alignment |
| Vulnerability Scanning | Standard | + Governance-grade reporting |
| DNS & Email Security | Standard | (SIEM-integrated) |
| SaaS Threat Detection | Standard | Cross-surface correlation |
| BCDR & Cloud Backup | Standard | Standard |
| Identity & MFA | Standard | + Governance enforcement |
| Security Awareness | Standard | Elite |
| Annual Risk Assessment | Add-On | Included |
| Policy & Governance Docs | Add-On | Included |
| IR Playbooks | Add-On | Included |
| Compliance Readiness | Add-On | Included (HIPAA, CMMC, NIST, ISO) |
| Starting Price | $200/user | $290/user |
| Capability | Secure Workplace | Fully Compliant + Security Ops |
|---|---|---|
| 24/7 NOC/SOC/SIEM | Standard | Advanced correlation |
| MDR Endpoint Protection | Standard | Standard |
| OS + 7,000-App Patching | Standard | + Compliance evidence alignment |
| Vulnerability Scanning | Standard | + Governance-grade reporting |
| DNS & Email Security | Standard | (SIEM-integrated) |
| SaaS Threat Detection | Standard | Cross-surface correlation |
| BCDR & Cloud Backup | Standard | Standard |
| Identity & MFA | Standard | + Governance enforcement |
| Security Awareness | Standard | Elite |
| Annual Risk Assessment | Add-On | Included |
| Policy & Governance Docs | Add-On | Included |
| IR Playbooks | Add-On | Included |
| Compliance Readiness | Add-On | Included (HIPAA, CMMC, NIST, ISO) |
| Starting Price | $200/user | $290/user |
What BTI Managed IT Covers - and What It Doesn't
What BTI Manages (Our Responsibility)
BTI Managed IT covers the entire IT operating layer your business depends on:
- End-user devices and operating systems
- Identity, authentication, and access control (MFA)
- Networks, Wi-Fi, firewalls, VPNs, and connectivity
- Cybersecurity monitoring and response (SOC / NOC)
- Patch management and vulnerability reduction
- Backup, business continuity, and disaster recovery
- IT vendor coordination and escalation
- Day-to-day remote and on-site IT support
If it keeps your people working, connected, and secure – BTI owns it.
What BTI Does Not Replace (By Design)
BTI does not replace:
ERP Application Support Teams
Your existing ERP support remains in place
CRM Platform Vendors
CRM vendors continue their support role
Industry-Specific Software Providers
Specialized software support stays with experts
Application Developers or Workflow Consultants
Development and workflow consulting remain separate
Those systems remain supported by their vendors. BTI ensures the IT environment around them is stable, secure, and available.
Why BTI Delivers More Value at a Lower Cost

Transparent technology pricing (no inflated MSP bundles)

Integrated IT, cybersecurity, and operations

Automation paired with experienced engineers

Built-in compliance operations and cyber insurance alignment
The result: enterprise-grade Managed IT at a lower total cost — without cutting corners.
GlobalView Support for IT Services
Get real-time monitoring and proactive support, preventing downtime and keeping your services securely running.

Your Success, Our Goal
"Our first and primary goal is to deliver the foremost level of technical quality that can be delivered reliably for each client’s budget.
Eric Brackett, Founder & President of BTI Communications Group

Ready to Evaluate Your Managed IT Options?
We’ll help you:
- Assess your current IT environment
- Identify operational and security gaps
- Determine whether BTI is the right Managed IT partner
- Request a Custom Quote
- Schedule a Free Consultation
- Most clients engage BTI after outgrowing traditional MSPs or failing an audit or insurance review


