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Managed IT Pricing From BTI

Trusted by growing businesses, multi-location enterprises, and regulated organizations across the U.S.

Ideal for 50+ User Organizations. Proven Processes. Engineering Depth – Built for Growing Organizations Seeking Infrastructure-Led Managed IT Reliability and Regulatory Compliance Built Into The Service.

BTI pricing reflects full operational ownership including 24/7 security operations, incident response, and accountability for uptime, security, and compliance outcomes.

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A Note from Leadership

“Most organizations spend too much time chasing problems and working harder to keep up with increasing helpdesk tickets than they should.  BTI designs, implements, and supports IT environments for the purpose of improving reliability, reducing cost and shielding a client from the liability around insecure and poorly documented controls and compliance.


BTI was built to provide infrastructure-led managed IT that takes ownership transparently and at scale – for uptime, security, and compliance across the environments our clients depend on.”

Eric Brackett, Founder & President of BTI Communications Group

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Who These Managed IT Plans Are For

Our managed IT plans are best fit for organizations that:

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50+ Users

Have 50+ users in your organization

platform-dependent

Regulatory or Insurance Pressure

Facing cyber insurance requirements, audits, or contractual security obligations.

zero-tolerance

Zero Tolerance

Cannot afford downtime, access issues, or security incidents

single-owner

Single Point of Contact

Want one accountable IT owner instead of vendor sprawl

operational-maturity

Operational Maturity

Value transparency, predictability, and operational maturity

If that describes your organization, you’re in the right place.

How BTI Managed IT Pricing Works

BTI pricing is custom-built around your actual technology environment.
Instead of hiding margin inside opaque MSP bundles, we:

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Transparent Pricing

Price technology transparently

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Custom Design

Design a stack aligned to your environment and risk profile

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Full Ownership

Layer in operational ownership, security operations, and support

For budgeting, the numbers shown are expressed as per-user, per-month costs — your actual services will be itemized and transparent including each service built for what your organization actually needs, not a one-size-fits-all bundle.  As responsibility increases – from basic IT operations to security operations and compliance governance – pricing scales accordingly.

Managed IT Plans

Simple, powerful, and designed for real mid-market needs.

Secure Workplace

From $200/user/month

Market Equivalent: $290–$380/user/month

Enterprise-grade, infrastructure-led IT and security operations engineered for mid-market organizations.

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What's Included

  • 24/7 NOC / SOC with SIEM-based threat analytics
  • MDR endpoint protection
  • Advanced email and DNS security
  • OS and third-party patching (7,000+ apps)
  • Vulnerability scanning
  • Network management and monitoring
  • Secure remote access
  • BCDR and cloud backups
  • Reporting, QBRs, and cyber insurance gap analysis

Fully Compliant + Security Operations -When Auditors, Insurers, or Customers Require Documented Proof

From $290/user/month

Market Equivalent: $375–$450/user/month 

An end-to-end security operations and compliance program for organizations that must prove their security posture to auditors, insurers, and customers.

In addition to all Secure Workplace services, this plan delivers third-party penetration testing, continuous control monitoring, and governance-grade evidence management required for compliance validation.

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Included: SIEM Correlation, Ongoing Compliance Readiness, & More

  • Advanced SIEM correlation
  • Annual security risk assessment
  • Policy and governance documentation
  • Incident response playbooks
  • vCISO advisory
  • Compliance readiness (HIPAA, CMMC, NIST, ISO)
  • Audit evidence tracking

Plan Comparison at a Glance

CapabilitySecure Workplace Fully Compliant + Security Ops
24/7 NOC/SOC/SIEMStandardAdvanced correlation
MDR Endpoint ProtectionStandardStandard
OS + 7,000-App PatchingStandard+ Compliance evidence alignment
Vulnerability ScanningStandard+ Governance-grade reporting
DNS & Email SecurityStandard(SIEM-integrated)
SaaS Threat DetectionStandardCross-surface correlation
BCDR & Cloud BackupStandardStandard
Identity & MFAStandard+ Governance enforcement
Security AwarenessStandardElite
Annual Risk AssessmentAdd-OnIncluded
Policy & Governance DocsAdd-OnIncluded
IR PlaybooksAdd-OnIncluded
Compliance ReadinessAdd-OnIncluded (HIPAA, CMMC, NIST, ISO)
Starting Price$200/user$290/user
CapabilitySecure Workplace Fully Compliant + Security Ops
24/7 NOC/SOC/SIEMStandardAdvanced correlation
MDR Endpoint ProtectionStandardStandard
OS + 7,000-App PatchingStandard+ Compliance evidence alignment
Vulnerability ScanningStandard+ Governance-grade reporting
DNS & Email SecurityStandard(SIEM-integrated)
SaaS Threat DetectionStandardCross-surface correlation
BCDR & Cloud BackupStandardStandard
Identity & MFAStandard+ Governance enforcement
Security AwarenessStandardElite
Annual Risk AssessmentAdd-OnIncluded
Policy & Governance DocsAdd-OnIncluded
IR PlaybooksAdd-OnIncluded
Compliance ReadinessAdd-OnIncluded (HIPAA, CMMC, NIST, ISO)
Starting Price$200/user$290/user

What BTI Managed IT Covers - and What It Doesn't

Why BTI Delivers More Value at a Lower Cost

number-1-blue

Transparent technology pricing (no inflated MSP bundles)

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Integrated IT, cybersecurity, and operations

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Automation paired with experienced engineers

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Built-in compliance operations and cyber insurance alignment

The result: enterprise-grade Managed IT at a lower total cost — without cutting corners.

GlobalView Support for IT Services

Get real-time monitoring and proactive support, preventing downtime and keeping your services securely running.

Get real time alert monitoring for CCTV, Alarm, access control, and all other electronic security systems.

Your Success, Our Goal

"Our first and primary goal is to deliver the foremost level of technical quality that can be delivered reliably for each client’s budget.

BTI Communications Group Founder & CEO

Ready to Evaluate Your Managed IT Options?

We’ll help you:

  • Assess your current IT environment
  • Identify operational and security gaps
  • Determine whether BTI is the right Managed IT partner
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