Managed IT Plans for 50+ User Organizations Enterprise-Grade IT & Security. Transparent Pricing. Real Accountability.
BTI delivers fully managed IT for organizations with 50 or more users that already rely on ERP, CRM, and core business platforms.
We don’t replace those systems.
We take ownership of everything around them — securely, reliably, and at scale.
Our pricing is built transparently from the actual technology stack and operational services required to support your environment, and typically results in a predictable per-user, per-month investment that is 30–40% lower than traditional MSPs with comparable capabilities.
- Fast Installation
- Certified Technicians
- 24/7 Support
- Fast Installation
- Certified Technicians
- 24/7 Support
A Note from Leadership
“Most organizations don’t struggle because their software fails — they struggle because the IT environment around it are not designed, secured, or operated properly.
BTI was built to take full ownership of that layer, transparently and at scale, for organizations where uptime, security, and accountability truly matter.”
Eric Brackett, Founder & President of BTI Communications Group

Who These Managed IT Plans Are For
Our managed IT plans are best fit for organizations that:

50+ Users
Have 50+ users in your organization

Software Dependent
Depend on ERP, CRM, or industry
platforms

Zero Tolerance
Cannot afford downtime, access issues, or security incidents

Single Point of Contact
Want one accountable IT owner instead of vendor sprawl

Operational Maturity
Value transparency, predictability, and operational maturity
If that describes your organization, you’re in the right place.
How BTI Managed IT Pricing Works
BTI pricing is custom-built around your actual technology environment.
Instead of hiding margin inside opaque MSP bundles, we:

Transparent Pricing
Price technology transparently

Custom Design
Design a stack aligned to your environment and risk profile

Full Ownership
Layer in operational ownership, security operations, and support
For budgeting, the numbers shown are expressed as per-user, per-month costs — your actual services will be itemized and transparent including each service built for what your organization actually needs, not a one-size-fits-all bundle.
Managed IT Plans
Simple, powerful, and designed for real mid-market needs.
Secure Workplace
From $200/user/month
Market Equivalent: $290–$380/user/month
Enterprise-grade IT and security operations engineered for mid-market organizations.

What's Included
Fully Compliant + Security Operations
From $290/user/month
Market Equivalent: $375–$450/user/month
A complete security operations, governance, and compliance program including services such as third party penetration testing.
This plan includes everything in the Secure Workplace, plus a full governance and compliance layer.

Included: SIEM Correlation, Compliance Readiness, & More
Plan Comparison at a Glance
| Capability | Secure Workplace | Fully Compliant + Security Ops |
|---|---|---|
| 24/7 NOC/SOC/SIEM | Standard | Advanced correlation |
| MDR Endpoint Protection | Standard | Standard |
| OS + 7,000-App Patching | Standard | + Compliance evidence alignment |
| Vulnerability Scanning | Standard | + Governance-grade reporting |
| DNS & Email Security | Standard | (SIEM-integrated) |
| SaaS Threat Detection | Standard | Cross-surface correlation |
| BCDR & Cloud Backup | Standard | Standard |
| Identity & MFA | Standard | + Governance enforcement |
| Security Awareness | Standard | Elite |
| Annual Risk Assessment | Add-On | Included |
| Policy & Governance Docs | Add-On | Included |
| IR Playbooks | Add-On | Included |
| Compliance Readiness | Add-On | Included (HIPAA, CMMC, NIST, ISO) |
| Starting Price | $200/user | $290/user |
| Capability | Secure Workplace | Fully Compliant + Security Ops |
|---|---|---|
| 24/7 NOC/SOC/SIEM | Standard | Advanced correlation |
| MDR Endpoint Protection | Standard | Standard |
| OS + 7,000-App Patching | Standard | + Compliance evidence alignment |
| Vulnerability Scanning | Standard | + Governance-grade reporting |
| DNS & Email Security | Standard | (SIEM-integrated) |
| SaaS Threat Detection | Standard | Cross-surface correlation |
| BCDR & Cloud Backup | Standard | Standard |
| Identity & MFA | Standard | + Governance enforcement |
| Security Awareness | Standard | Elite |
| Annual Risk Assessment | Add-On | Included |
| Policy & Governance Docs | Add-On | Included |
| IR Playbooks | Add-On | Included |
| Compliance Readiness | Add-On | Included (HIPAA, CMMC, NIST, ISO) |
| Starting Price | $200/user | $290/user |
What BTI Managed IT Covers - and What It Doesn't
What BTI Manages (Our Responsibility)
BTI Managed IT covers the entire IT operating layer your business depends on:
- End-user devices and operating systems
- Identity, authentication, and access control (MFA)
- Networks, Wi-Fi, firewalls, VPNs, and connectivity
- Cybersecurity monitoring and response (SOC / NOC)
- Patch management and vulnerability reduction
- Backup, business continuity, and disaster recovery
- IT vendor coordination and escalation
- Day-to-day remote and on-site IT support
If it keeps your people working, connected, and secure – BTI owns it.
What BTI Does Not Replace (By Design)
BTI does not replace:
ERP Application Support Teams
Your existing ERP support remains in place
CRM Platform Vendors
CRM vendors continue their support role
Industry-Specific Software Providers
Specialized software support stays with experts
Application Developers or Workflow Consultants
Development and workflow consulting remain separate
Those systems remain supported by their vendors. BTI ensures the IT environment around them is stable, secure, and available.
Why BTI Delivers More Value at a Lower Cost

Transparent technology pricing (no inflated MSP bundles)

Integrated IT, cybersecurity, and operations

Automation paired with experienced engineers

Built-in compliance and cyber insurance alignment
The result: enterprise-grade Managed IT at a lower total cost — without cutting corners.
GlobalView Support for IT Services
Get real-time monitoring and proactive support, preventing downtime and keeping your services securely running.

Your Success, Our Goal
"Our first and primary goal is to deliver the foremost level of technical quality that can be delivered reliably for each client’s budget.
Eric Brackett, Founder & President of BTI Communications Group

Ready to Evaluate Your Managed IT Options?
We’ll help you:
- Assess your current IT environment
- Identify operational and security gaps
- Determine whether BTI is the right Managed IT partner


