Managed IT Service For Medium and Large Business
Searching for a Managed IT Services company built for a scaling small business or an established larger business? BTI delivers enterprise-grade technology, cybersecurity, and compliance solutions without the enterprise bloat. BTI is your trusted partner for reliable support and strategic IT project execution.

35+
Years of Proven Expertise
15+
Industries Served
10,000+
Alerts Handled, Zero Missed
98%
Client Retention Year After Year
The Best IT Provider For
Growing Businesses
From infrastructure to AI, cloud to cyber insurance compliance, VoIP to contact center, cameras to access control, alarm, and visitor management – BTI delivers transformational, cost effective, enterprise grade Managed IT Service solutions that others can’t.
Why BTI is the Right Managed IT Company for Growing Businesses
No Risk IT Projects
In growth mode, there’s no room for mistakes. At BTI, we stand by our recommendations with fixed price projects delivered on-time and operational. You only pay for results when delivered.
Support That Scales
At BTI, what’s important to you is mission critical to us. We call that a “single pane of trust.” Delivering operational solutions to you is the only reason we exist.
Support for Everything on Your IP Network
Enterprise grade security, VoIP, infrastructure, and software solutions are all in – scope. Save time and money managing point vendors.
Save Capex and Opex
Proactive support extends the useful life of your investments. Proactive budgeting and below market financing makes them less expensive to upgrade when it’s finally time.
BTI strives NOT to lock in minimum quantities or term commitments wherever possible unlike other MSPs.
Our Purpose is to Create Massive Value for Others First
We continually invest in upskilling our team and automation in our tech stack. We share those benefits with clients and employees, too. Clients get more service at less cost and the people that support them get more money for less time and effort. We call that progress when everyone wins.
Whatever It Takes
Our experts work 24/7 to maintain, patch, protect and support your business.
What’s Included in Our Managed IT Services
Managed Cybersecurity Services for All Businesses
Enjoy peace of mind knowing your data, systems, and people are always protected with industry-leading technologies and proven best practices.
NOC, SOC, and Helpdesk Support for Larger SMBs
Our remote and on-site helpdesk provides fast, reliable support to resolve user issues, improve productivity, and keep your team moving without delay.
Co-Managed IT Services for Large Businesses
Explore Co-Managed IT services for larger businesses where BTI covers what makes sense in a joint responsibility approach.
Managed Infrastructure for Industrial Automation
Beyond servers and switches and Azure, BTI offers support agreements that cover critical infrastructure that others can’t or won’t.
A Trusted IT Security Services Provider for Larger SMBs & Aspiring Enterprise Level Organizations
At BTI, we specialize in eliminating risk through world-class IT products and services.
Industries We Support
Onboarding Getting Started with BTI’s Managed IT Services
Step 1: Discovery & Planning
We begin with a deep-dive consultation to understand your business model, growth goals, and challenges. This helps us recommend the right Managed IT Services Solution from the start.
Step 2: Environment & Risk Assessment
We scan your tech, security, and software to find weak spots. It’s how a great Managed IT company ensures your systems are safe and up to date.
Step 3: Deployment & Optimization
We configure and deploy your IT systems with minimal disruption. As a trusted Managed IT provider, we ensure everything is aligned for speed, security, and scalability.
Step 4: Ongoing Support & Partnership
Support, maintenance, and tech advice; day in, day out. You’ll always have a reliable Managed IT Services company in your corner.
Your IT Success, Our Goal
“Our first and primary goal is to deliver the foremost level of technical quality that can be delivered reliably for each client’s budget.”
Eric Brackett, Founder & President of BTI Communications Group

See How Our Managed IT Services Help Businesses Succeed
Jonathon Huff
The Moody Church
Rebecca Gadomski
Edgewood Clinical
Dave Tourje
Alpha Structural, Inc.
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Need Managed IT Services in Los Angeles Area?
Multiple Locations to Better Serve You
12155 Mora Drive, Suites #1&2
Santa Fe Springs, CA 90670
p. 562-298-5000
1441 Branding Ave Suite #200
Downers Grove, IL 60515
p. 312-432-5300
615 N 48th St, Suite #1048
Phoenix, AZ 85008
p. 602-733-6807

Contact Us Today for a Free Consultation Ready for Smarter, Simpler IT Support?
Say goodbye to tech headaches and vendor chaos. BTI’s Managed IT services help your business run smoother, safer, and more efficiently, with expert support that scales as you grow.
Start with a Free Consultation. No pressure, just clarity.


