Managed IT Services for Growing Businesses
Fast local on-site and remote support
24/7 monitoring and response to prevent disruptions
Compliance-ready controls and evidence built into the service
In-House IT, cybersecurity, VoIP, and security experts
ISO-aligned processes • Local engineers • Enterprise-grade tools
35+
Years of Proven Expertise
15+
Industries Served
10,000+
Alerts Handled, Zero Missed
98%
Client Retention Year After Year
From infrastructure to AI, cloud to cyber insurance compliance, VoIP to contact center, cameras to access control, alarm, and visitor management – BTI delivers transformational, cost effective, enterprise grade Managed IT Service solutions that others can’t.
What to Expect from BTI IT Managed Service
Free Assessments and Scopes - No Risk - Pay for Outcomes ONLY
BTI charges for outcomes, not assessments, design, and strategy. Clients rave about the value of these and come to expect the ROI in every engagement as if it were automatic. With BTI, that’s what it feels like – zero risk of engagement.
Onboarding Proactive Support and Protection
Once you say “go,” we onboard your enterprise-grade IT support and stabilize your systems and network configuration. Your 24/7 NOC onboards in weeks and begins handling all monitored alerts, patches, and updates while your 24/7 SOC protects and remediates against any cyberthreats and vulnerabilities. Your local helpdesk and field engineers handle every support ticket and dispatch. You go from wherever you started to ISO aligned operational excellence in less than a month.
Consolidated Services, All Your IT Needs.
BTI can deliver on-site or remote, cloud-based or on-premises, secure and AI enabled solutions for IT, VoIP, and security systems with in-house experts.
No other MSP offers the level of enterprise-grade products, services, professional licensing, and independent third party validation that BTI offers.
Wherever it makes sense, you explore opportunities to consolidate services and projects, cutting cost and accelerating progress.
Proactive Reporting and Planning
Review consolidated monthly reporting with clear visibility into performance, projects, risk, and suggestions for future improvements.
Flexible Plans That Scale
Start with the services you need today. Pay only for what you consume, not what you don’t use or need, and scale up or down as your needs and plans evolve without lock-in or penalties. Allocate budget to high ROI projects and vital security needs knowing your actual cost and ROI up front and that your vendor will deliver.
Compliance & Optimization Included
Whether or not formal regulatory compliance assessments are required, BTI aligns Managed IT operations with established security and governance frameworks such as CIS Controls and ISO 27001.
These frameworks guide how we design, monitor, and manage your infrastructure — from access controls and system hardening to patch management, logging, and incident response.
As part of our compliance-driven Managed IT approach, we also offer security validation services such as risk assessments and penetration testing to help identify gaps, verify controls, and reduce exposure over time.
24/7 Monitoring & Management
Our AI-integrated SOC, NOC, and helpdesk provide 24/7/365 monitoring to maintain system health, security, and uptime — delivering enterprise-level coverage without the overhead of internal staffing and tooling.
A Different Class of Technology Partner - Built for Growth, Not Guesswork
BTI supports organizations at different stages of growth — from 50-person teams outgrowing ad-hoc security and IT to multi-location and regulated environments that adhere to strict compliance standards.
If you’re ready to move beyond reactive support and improve your security, IT, and communication technology systems, our on-site and remote managed services teams will meet you where you are today — and support where you’re going next.
Professional, Scalable Execution Includes:
- Fast But Accurate Quotes and Designs Based on Thorough Plans and Assessments
- Answers to Complex Questions Immediately from In-House Experts
- Proactive Support for IT, Cybersecurity, Physical Security, and Voice
- Adherence to Plan Timelines and Budget Goals
- Solutions Built and Delivered to Scale - Not Just to Stabilize
This is why organizations choose BTI when uptime, accountability, and scale start to matter.
From cloud and infrastructure to compliance and user support, our Managed IT Services Solutions adapt to your goals and support provable compliance so you can scale without undue risk or liability. For those businesses with in-house IT, BTI offers a la carte services to supplement manpower, tools, and expertise.
Managed Cyber Security, SOC, SIEM, and Compliance Services
Our managed IT services include always-on protection using layered cybersecurity tools, user training, and compliance safeguards. Your data stays safe, no matter the threat.
Managed 24/7 NOC and Helpdesk
Whether remote or on-site, our IT helpdesk services deliver responsive support that resolves problems fast, keeping your team focused and efficient.
Co-Managed IT Services for Larger Companies with Internal IT
For growing teams with existing IT staff, our co-managed solutions fill the gaps with expert-level coverage, strategic planning, and advanced protection.
A Trusted IT Security Services Provider for Larger SMBs & Aspiring Enterprise Level Organizations
BTI Provides Managed and Co-Managed IT Tailored to the Particular Needs of Different Industries
Industries We Support
Compliance Certifications
BTI Certifications
Certifications via Third-Party Data Centers & Service Providers
BTI Certifications
Certifications via Third-Party Data Centers & Service Providers
GSA
CMAS
TESMA
ISNetworld Certification
Your IT Success, Our Goal
“Our first and primary goal is to deliver the foremost level of technical quality that can be delivered reliably for each client’s budget.”
Onboarding Getting Started with BTI’s Managed IT Services
Step 1: Discovery & Planning
We begin with a deep-dive consultation to understand your business model, growth goals, and challenges. This helps us recommend the right Managed IT Services Solution from the start.
Step 2: Environment & Risk Assessment
We scan your tech, security, and software to find weak spots. It’s how a great Managed IT company ensures your systems are safe and up to date.
Step 3: Deployment & Optimization
We configure and deploy your IT systems with minimal disruption. As a trusted Managed IT provider, we ensure everything is aligned for speed, security, and scalability.
Step 4: Ongoing Support & Partnership
Support, maintenance, and tech advice; day in, day out. You’ll always have a reliable Managed IT Services company in your corner.
See How Our Managed IT Services Help Businesses Succeed
Your Resource for Smarter Business Technology IT Related News & Insights
Multiple Locations to Better Serve You
12155 Mora Drive, Suites #1&2
Santa Fe Springs, CA 90670
p. 562-298-5000
1441 Branding Ave Suite #200
Downers Grove, IL 60515
p. 312-432-5300
615 N 48th St, Suite #1048
Phoenix, AZ 85008
p. 602-733-6807
Contact Us Today for a Free Consultation Ready for Smarter, Simpler IT Support?
Say goodbye to tech headaches and vendor chaos. BTI’s Managed IT services help your business run smoother, safer, and more efficiently, with expert support that scales as you grow.
Start with a Free Consultation. No pressure, just clarity.