Arcadia, CA IT Services Provider for Growing Businesses Local On-Site and Remote Services | ISO 27001 Compliant
Serving Arcadia, Monrovia & Greater Los Angeles, BTI provides enterprise grade IT services in the LA metro area. From helpdesk and infrastructure to cloud, AI and compliance, we provide enterprise grade products and services without the enterprise bloat.

35+
Years of Proven Expertise
15+
Industries Served
10,000+
Alerts Handled, Zero Missed
98%
Client Retention Year After Year
Providing Local IT Service for San Gabriel Valley and Arcadia Businesses
Why Arcadia, CA Businesses Consider BTI for IT Support Services?
- FREE Assesment and Penetration Test Up Front With No Obligation or Commitment
- ISO 27001 Compliant Vendor; Professional, Licensed, and Certified Support
- Transparent, Itemized Estimates for Enterprise-Grade Products – No Low End Solutions or Private Equity Markups
- Local Santa Fe Springs Based Technical Support Team for Help Desk and On-Site Support
- Affordable Cyber Liability Shield, Compliance, and Penetration Testing Solutions
- $10 Million Dollar E&O, Cyber and Liability Umbrella
From networking and infrastructure to compliance, cloud, and end-user support, we provide the technology backbone that keeps your team moving.
Why Arcadia, CA and San Gabriel Valley Businesses Choose BTI for IT Services and Support
Broad Scope of Services / Full Dedication to Clients
BTI does 90% of it’s custom design and assessment work on spec at no charge, often including R&D that others can’t do in-house. This de-risks projects for our clients and leads to more aggressive ROI producing outcomes as well.
Responsiveness to Our Client's Needs and Goals
We understand that service levels and SLAs are not the same things. We strive to immediately respond to your needs, whether they be sales, service, or billing. Any waiting is bad waiting and unacceptable service to BTI.
Integrated Technology Solutions
Clients often come to BTI with particular automation or integration goals. Because our team routinely produces integrations and has done so many, we most often understand them right away and deliver them quickly.
Explore BTI IT Services in San Gabriel Valley and Arcadia
Arcadia Area Managed IT Services
24/7 monitoring, maintenance, and proactive support that keeps your systems running smoothly so you can focus on growth.
Arcadia IT Infrastructure Services
Experience seamless high performing networking, storage, cloud, and virtualization solutions designed to provide scalability and business continuity.
Arcadia Area Cybersecurity Services
Unify your cybersecurity strategy under one trusted partner who understands the operational and regulatory stakes, reduces risk, and supports cyber insurance eligibility with confidence.
Arcadia Area IT Helpdesk Services
Get lightning-fast responsive end-user support to enhance productivity, reduce downtime, and keep employees productive.
Arcadia IT Consultancy Services
Align your technology roadmap with your business objectives through expert guidance from world class IT solutions providers.
Arcadia IT Integration Services
Unify your IT, security, communications, and data systems into one seamless high-performing environment.
Arcadia IT Maintenance Services
Ensure your systems are secure, up-to-date, and provide peak performance with proactive patching and hardware care.
Arcadia IT Outsourcing Services
Reduce overhead and additional staffing costs while gaining access to a fully staffed, enterprise-grade support team.
Arcadia Network Design & Optimization
Design, install, and optimize high-availability networks that support hybrid work, VoIP, and cloud services.
Arcadia Area On-Site IT Support
Get on-site assistance when remote support isn’t enough, delivered by experienced IT support providers.
Compliance Certifications
BTI Certifications


Certifications via Third-Party Data Centers & Service Providers










BTI Certifications


Certifications via Third-Party Data Centers & Service Providers











GSA

CMAS
TESMA
A Trusted IT Services Provider for Los Angeles Healthcare, Manufacturing, Logistics, and Government
We are your reliable IT service provider in Arcadia and the San Gabriel Valley.
Industries We Help
BTI Provides Services That Go Beyond IT
Cloud Migration & Management
Email, files, backups, we set up and manage your entire Microsoft 365 cloud.
Unified Communications & VoIP
VoIP systems, Teams integration, and flexible call solutions.
Physical Security Systems
Protect your business with professional-grade video surveillance, access control, intrusion alarms, and on-site security installations.
Why deal with a dozen tech providers? BTI gives Arcadia businesses everything under one roof, IT, phones, cameras, you name it. One team. No stress.
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bti What to Expect: BTI Assessment and Support Onboarding
Step 1: Discovery & Planning
During a 30 minute call at no cost, we discuss your needs and wants, your industry, and your goals along with how BTI’s support services map to those needs. Multiple calls may be held with client stakeholders along with executives and systems engineers from BTI.
Step 2: Environment & Risk Assessment
Depending upon your needs, we visit your site(s), conduct tests and diagnostics on network, Wi-Fi, servers, and applications as needed. Together, we review those results, often at no cost to you along with options to adress the support needs you may have.
Step 3: Deployment & Optimization
Once you’ve signed off on an engagement, we go to work fulfilling the request(s).
Step 4: Ongoing Support & Partnership
Ongoing support services are offered tailored to your needs, IT staffing levels, technical and compliance requirements, and business goals.
Your Success, Our Goal
“Our first and primary goal is to deliver the foremost level of technical quality that can be delivered reliably for each client’s budget.”
Eric Brackett, Founder & President of BTI Communications Group

Discover How BTI Can Helps Businesses
Jonathon Huff
The Moody Church
Rebecca Gadomski
Edgewood Clinical
Dave Tourje
Alpha Structural, Inc.
Your Resource for Smarter Business Technology IT Related News & Insights
Is your team wasting time waiting for webpages to load? Are dropped calls causing communication breakdowns? Without a well-designed wireless network, these
How does BTI Endpoint Detection & Response (EDR Security) keep organizations safe from all kinds of cyber threats? Learn more!
Having a reliable and efficient business wireless network is essential …
Los Angeles Area Cities Within Minutes of On-Site IT Support
Whether you’re based in Arcadia or anywhere in LA, BTI brings you smart, stress-free IT services and support to grow your business. Big or small, we’re ready to help!
Multiple Locations to Better Serve You
12155 Mora Drive, Suites #1&2
Santa Fe Springs, CA 90670
p. 562-298-5000
1441 Branding Ave Suite #200
Downers Grove, IL 60515
p. 312-432-5300
615 N 48th St, Suite #1048
Phoenix, AZ 85008
p. 602-733-6807

Contact Us Today for a Free Consultation Ready for Professional IT Support in Arcadia?
Whether you’re tired of downtime or just want smarter tech help, our IT support in Arcadia will keep your team secure, productive, and moving forward.
Let’s talk tech, schedule your free consultation today and see how we can simplify IT for you.



































