Pasadena IT Services Provider for Growing Businesses Local On-Site and Remote Services | ISO 27001 Compliant
Serving Pasadena, Arcadia, San Marino & Greater Los Angeles – BTI provides enterprise grade IT services. From helpdesk and infrastructure to cloud, AI and compliance, we provide enterprise grade products and services without the enterprise bloat.

35+
Years of Proven Expertise
15+
Industries Served
10,000+
Alerts Handled, Zero Missed
98%
Client Retention Year After Year
Local IT Support for Pasadena Businesses
Why Consider BTI for IT Services in Pasadena, CA?
- FREE Assesment and Penetration Test Up Front With No Obligation or Commitment
- ISO 27001 Compliant Vendor; Professional, Licensed, and Certified Support
- Transparent, Itemized Estimates for Enterprise-Grade Products – No Low End Solutions or Private Equity Markups
- Local Santa Fe Springs Based Technical Support Team for Help Desk and On-Site Support
- Affordable Cyber Liability Shield, Compliance, and Penetration Testing Solutions
- $10 Million Dollar E&O, Cyber and Liability Umbrella
From networking and infrastructure to compliance, cloud, and end-user support, we provide the technology backbone that keeps your team moving.
Why Pasadena Businesses Choose BTI for IT Services
Broad Scope of Services / Full Dedication to Clients
BTI does 90% of it’s custom design and assessment work on spec at no charge, often including R&D that others can’t do in-house. This de-risks projects for our clients and leads to more aggressive ROI producing outcomes as well.
Responsiveness to Our Client's Needs and Goals
We understand that service levels and SLAs are not the same things. We strive to immediately respond to your needs, whether they be sales, service, or billing. Any waiting is bad waiting and unacceptable service to BTI.
Integrated Technology Solutions
Clients often come to BTI with particular automation or integration goals. Because our team routinely produces integrations and has done so many, we most often understand them right away and deliver them quickly.
Explore BTI’s IT Services in Pasadena
Pasadena Area Managed IT Services
24/7 monitoring, maintenance, and proactive support that keeps your systems running smoothly so you can focus on growth.
Pasadena IT Infrastructure Services
Experience seamless high performing networking, storage, cloud, and virtualization solutions designed to provide scalability and business continuity.
Pasadena Cybersecurity Services
Unify your cybersecurity strategy under one trusted partner who understands the operational and regulatory stakes, reduces risk, and supports cyber insurance eligibility with confidence.
Pasadena Area IT Helpdesk Services
Get lightning-fast responsive end-user support to enhance productivity, reduce downtime, and keep employees productive.
Pasadena IT Consultancy Services
Align your technology roadmap with your business objectives through expert guidance from world class IT solutions providers.
Pasadena IT Integration Services
Unify your IT, security, communications, and data systems into one seamless high-performing environment.
Pasadena IT Maintenance Services
Ensure your systems are secure, up-to-date, and provide peak performance with proactive patching and hardware care.
Pasadena IT Outsourcing Services
Reduce overhead and additional staffing costs while gaining access to a fully staffed, enterprise-grade support team.
Pasadena Network Design & Optimization
Design, install, and optimize high-availability networks that support hybrid work, VoIP, and cloud services.
Pasadena Area On-Site IT Support
Get on-site assistance when remote support isn’t enough, delivered by experienced IT support providers.
Compliance Certifications
BTI Certifications


Certifications via Third-Party Data Centers & Service Providers










BTI Certifications


Certifications via Third-Party Data Centers & Service Providers











GSA

CMAS
TESMA
A Trusted IT Services Provider for Pasadena Healthcare, Manufacturing, Logistics, and Government
At BTI, we like to help businesses of all sizes maintain resilience and reduce risk through world-class IT security services and consulting.
Industries We Help
BTI Provides Services That Go Beyond IT
Cloud Migration & Management
Email, backup, storage, and M365; all securely migrated and optimized.
Unified Communications & VoIP
VoIP systems, Microsoft Teams integration, and call center setup.
Physical Security Systems
Secure entry, cameras, and alarms are all professionally installed.
Why deal with multiple vendors when you only need one? BTI delivers unified IT and security solutions that reduce overhead and simplify your tech operations.
bti What to Expect: BTI Assessment and Support Onboarding
Step 1: Discovery & Planning
During a 30 minute call at no cost, we discuss your needs and wants, your industry, and your goals along with how BTI’s support services map to those needs. Multiple calls may be held with client stakeholders along with executives and systems engineers from BTI.
Step 2: Environment & Risk Assessment
Depending upon your needs, we visit your site(s), conduct tests and diagnostics on network, Wi-Fi, servers, and applications as needed. Together, we review those results, often at no cost to you along with options to adress the support needs you may have.
Step 3: Deployment & Optimization
Once you’ve signed off on an engagement, we go to work fulfilling the request(s).
Step 4: Ongoing Support & Partnership
Ongoing support services are offered tailored to your needs, IT staffing levels, technical and compliance requirements, and business goals.
Your Success, Our Goal
“Our first and primary goal is to deliver the foremost level of technical quality that can be delivered reliably for each client’s budget.”
Eric Brackett, Founder & President of BTI Communications Group

Discover How BTI Helps All Kinds of Businesses Thrive
Jonathon Huff
The Moody Church
Rebecca Gadomski
Edgewood Clinical
Dave Tourje
Alpha Structural, Inc.
Your Resource for Smarter Business Technology IT Related News & Insights
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How does BTI Endpoint Detection & Response (EDR Security) keep organizations safe from all kinds of cyber threats? Learn more!
Having a reliable and efficient business wireless network is essential …
Need IT Services in California?
BTI offers comprehensive IT services in Pasadena and California. Whether you’re running a local shop or managing multiple offices, we have the tools and team to help you.
Multiple Locations to Better Serve You
12155 Mora Drive, Suites #1&2
Santa Fe Springs, CA 90670
p. 562-298-5000
1441 Branding Ave Suite #200
Downers Grove, IL 60515
p. 312-432-5300
615 N 48th St, Suite #1048
Phoenix, AZ 85008
p. 602-733-6807

Contact Us Today for a Free Consultation Need Reliable IT Services in Pasadena?
Contact BTI today to experience professional IT services in Pasadena.
Book your free IT consultation today.



































