IT Infrastructure Consulting for Complex, Regulated, and... For Growing Environments
Strategy, design, and execution for organizations that need their infrastructure done right the first time — not patched together by a generic IT MSP.
From discovery and architecture through implementation and long-term support, BTI serves as a trusted infrastructure advisor — not just a service provider.

BTI provides senior-level IT infrastructure consulting for businesses with real operational risk, compliance obligations, or growth pressure.
We help you design, modernize, and secure your IT foundation — across network, cloud, cybersecurity, and physical infrastructure — with a clear roadmap that aligns technology to business outcomes.
35+ Years
Delivering Enterprise Grade IT Infrastructure
15+ Industries
Healthcare to Logistics, Manufacturing, and Government
10,000+
Alerts Managed Across IT, Cybersecurity, and Physical Systems
98%
Client Retention Built on Long-Term Infrastructure Partnerships
35+
Years of Proven Expertise
15+
Industries Served
10,000+
Alerts Handled, Zero Missed
98%
Client Retention Year After Year
Infrastructure Consulting Across Your Entire Technology Stack
Our consulting spans IT, cybersecurity, and operational technology — ensuring every layer works together securely and efficiently.

































How BTI Differs from Traditional IT Consultants and IT MSPs
- No Sales Layer – Direct Access to Senior Engineers – You work directly with infrastructure experts who design and implement complex systems – not account managers or commission-driven sales staff.
- Architecture First, Tools Second – We design infrastructure around your business, compliance, and risk profile – not around a preferred vendor stack or bundled MSP offering.
- Consulting That Leads to Execution (If You Choose) – Our assessments, designs, and budgets stand on their own. If you engage BTI to implement or manage the environment, it’s because the plan earned your trust – not because you were locked in.
Why Organizations Choose BTI for IT Infrastructure Consulting

One Architecture. One Accountability.
We unify IT, cybersecurity, cloud, and physical systems under a single, coherent infrastructure strategy.
Designed for Scale, Compliance, and Uptime
Our consultants specialize in environments where downtime, data loss, or misconfiguration has real consequences.
Advisors First - Operators Second
We don’t start with monitoring tools or support contracts. We start by understanding how your business actually runs.
Explore BTI’s Full-Spectrum IT and Consulting Services
Cybersecurity Services
Risk assessments, compliance alignment, detection & response, and security architecture built into your infrastructure — not bolted on afterward.
Managed Infrastructure in Los Angeles
Proactive management and optimization of networks, servers, endpoints, and hybrid environments for stability and performance.
Managed Infrastructure Services
BTI provides infrastructure-led managed it services for businesses requiring infrastructure management, integrated cybersecurity controls, governance, and compliance.
Cloud Infrastructure Management
Secure cloud migrations, Microsoft 365 architecture, backup strategy, and hybrid cloud optimization.
Infrastructure Consulting for Mission-Critical Industries
We specialize in environments where reliability, security, and compliance are non-negotiable.
Industries We Support
What Our IT Infrastructure Consulting Actually Covers
Cloud Migration & Infrastructure Modernization
We assess, design, and migrate environments with a focus on security, resilience, and long-term cost control — including Microsoft 365, Azure, hybrid cloud, and backup architecture.
Unified Communications & VoIP
Infrastructure planning for voice, collaboration, and contact center systems that integrate cleanly with your network and security model.
Physical Security & Converged Systems
Consulting for access control, video surveillance, and converged IT/OT environments — aligned with cybersecurity and compliance requirements.

Our Proven IT Infrastructure Consulting Process
Step 1: Discovery & Business Alignment
We start by understanding how your organization operates, where risk exists, and what success looks like beyond “IT uptime.”
Step 2: Environment & Risk Assessment
We analyze your current infrastructure across network, cloud, security, and physical systems to identify gaps, bottlenecks, and exposure.
Step 3: Architecture, Roadmap & Execution Plan
You receive a clear, prioritized roadmap with technical designs, budget ranges, and implementation options.
Step 4: Ongoing Support & Partnership (Optional)
If desired, BTI can implement and manage the environment — or support your internal team with co-managed services. Organizations with internal IT teams often engage BTI through co-managed IT support to retain control while gaining senior-level infrastructure and security expertise.
Your Success, Our Goal
“Our first priority is delivering infrastucture that performs reliably at the level our clients' businesses actually require - not what's easiest to support.”
Eric Brackett, Founder & President of BTI Communications Group
If you’re evaluating ongoing support options, BTI provides transparent managed IT pricing aligned to infrastructure complexity and risk.

What Clients Say About BTI’s IT Services
Jonathon Huff
The Moody Church
Rebecca Gadomski
Edgewood Clinical
Dave Tourje
Alpha Structural, Inc.
Your Resource for Smarter Business Technology IT Related News & Insights
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IT Infrastructure Consulting with Local Presence and National Reach
With teams in California, Illinois, and Arizona, BTI supports organizations across the U.S. with consistent standards and local expertise.
Multiple Locations to Better Serve You
12155 Mora Drive, Suites #1&2
Santa Fe Springs, CA 90670
p. 562-298-5000
1441 Branding Ave Suite #200
Downers Grove, IL 60515
p. 312-432-5300
615 N 48th St, Suite #1048
Phoenix, AZ 85008
p. 602-733-6807

Talk to an Infrastructure Consultant - Not a Sales Rep Smarter IT Starts with the Right Infrastructure
Whether you’re planning a major upgrade, addressing risk, or preparing for growth, BTI provides clear, expert guidance you can trust.
Book a free IT consulting session now.


