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Customized Business Communication Systems, Contact Centers, Cellular Boosting, and & Installation Services in The Chicago Metropolitan Area

Communications Systems, Products, Services Sales & Support in Chicago

Your One-Stop Shop For All Your Business Communication Needs

At BTI, we specialize in a range of communication channels including VoIP phone services and cellular technologies, ensuring seamless integration of digital channels for small businesses and large enterprises alike. Our expertise extends  past traditional phone systems, and include solutions like: 4G/5G signal boosting, internet & cloud services, paging & mass notification, and customer service contact center software.

Eliminate your communication pain points by leveraging our advanced contact center software and VoIP phone service, designed to streamline your operations and empower your team to achieve their highest potential. With our omnichannel contact centers, experience unlimited calling and mobile phone integration, ensuring your small business stays connected through various communication channels.

BTI technicians on the road servicing and supporting on-site.

Looking for a better way to communicate?

Get expert assistance and empower your communication systems today! Our team is ready to address your needs.

Business Communication Systems & Solutions We Support & Provide

At BTI, we are proficient in setting up and maintaining various communication systems, including VoIP technology and traditional phone systems, ensuring your business has access to top-notch internet service and mobile phone connectivity. We specialize in integrating digital channels and applications, designing call flows, and routing, making us a reliable partner for small businesses and enterprises looking to maximize sales and enhance their communication channels.

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The Best Business Communication Support Service in The Chicagoland Area 

BTI consistently solves IT challenges that our staff doesn't have the skill or time for. Their installation team is excellent and their support always makes sure all of our issues are solved.

Jonathon Huff

The Moody Church

BTI has been exactly what our growing company has needed for so long! They provide friendly, professional service and have consistently been willing to go above and beyond to ensure our complete satisfaction.

Rebecca Gadomski

Edgewood Clinical

The entire team at BTI has exceeded my expectations. They took my company to the technology and security level I needed.

Dave Tourje

Alpha Structural, Inc.

Available Business Communication Systems & Services in Chicago

VoIP and Contact Center

  • Voice over IP (VoIP) Hardware, Installation, and Maintenance

  • Business Phone Systems Service, Hardware, and Installation.

  • Structured Cabling

  • Meeting Solutions 

  • Workforce Optimization Solutions

  • Progressive and Predictive Dialer Installation

Business SMS 

  • Business Chat/MMS & Instant Messaging (IM)

  • Integration with Your Business Phone System and

  • Contact Center

  • Business SMS (Texting)

  • Mass Notification

Infrastructure Installation 

  • Network and Server Configuration

  • Wi-Fi and Cell Coverage GAP Remediation

  • Network Equipment and Installation

  • Structured Cabling

  • Bandwidth and SD-WAN Installation and Management

Cellular Signal Boosting & Network Infrastructure

  • Wilson Pro

  • In-building Cellular Coverage and Boosting

  • Network & Connectivity Optimization, Internet Quality of Service and SD-WAN, and WIFI Calling Support

  • Structured Cabling and Network Infrastructure Solutions from VoIP Security to VoIP redundancy plus Fiber, Copper, IDFs, and Wireless Technologies

Paging Solutions

  • Announcement / Intercom / Speaker

  • Voice Integrated Door Phones, Elevator Phones, Intercoms, & Gate Boxes

  • Emergency Notification / Integration with Site Safety, Attendance, and Bell Systems

Voice Conferencing Solutions 

  • Call Recording

  • Audio Conferencing

  • Video Collaboration

  • Web Conferencing

  • IP Conference Phones

  • Audio Visual and Conference Room Solutions (AV)

The Best Business Communication Services Provider in The Chicago Metropolitan Area

Our promise is that our GlobalView support services will ensure smooth functioning of your business collaboration solutions.

Remote Monitoring & Management Services

Our services include remote monitoring and management for VoIP providers, internet providers, SAAS solutions, and critical network infrastructure.

Remote and On-Site Support

Our team of mobile service experts in the Chicago Metro Area promptly responds to any issues remotely or on-site. Our first and primary goal is to deliver you the foremost level of technical quality that can be delivered reliably for your budget.

Effective Business Communication Installation & Support Services in Chicago

Fastest Deployment, Reliable Solutions 

Experience a stress-free VoIP deployment by partnering with BTI. Our comprehensive VoIP phone services cover everything from design to training, ensuring minimal downtimes and delays, and allowing your business to benefit from unlimited calling and advanced VoIP technology.

Customized to Your Specific Needs

Whether you’re looking for a completely managed deployment or a la carte service, we are interested in your needs and wants. Our team is committed to providing comprehensive, customizable services and transparent pricing to meet your demands. 

Installation Done Right

Whether you need assistance with project management, needs assessments, physical installation, maintenance services, or beyond, we're here to help. Simply let us know your requirements, and we'll take care of the rest.

24/7/365 Support

Call or text us today to speak with one of our communication specialists

BTI Provides Business Communication Support Services in The Chicago Metropolitan Area

Areas we Cover

Chicago, Evanston, Schaumburg, Naperville, Northbrook, Skokie, Oak Brook, Deerfield, Lisle, Lake Forest, Downers Grove, Itasca, Elmhurst, Aurora, Hoffman Estates, Elgin, Rolling Meadows, Highland Park, Des Plaines, Elk Grove Village, Buffalo Grove, Glenview, Arlington Heights, Lombard, Merrillville, Vernon Hills, Tinley Park, Libertyville, Barrington, Mount Prospect, Lincolnshire, Wheeling, Glen Ellyn, Woodridge, Warrenville, Palatine, Morton Grove, Addison, Crystal Lake, Villa Park, Valparaiso, Wilmette, Park Ridge, Westchester, Geneva, Lake Zurich, Bolingbrook, Kenosha, Oak Park, Hinsdale, Westmont, Mundelein, Wood Dale, Gurnee, Malta, Wheaton, Romeoville, River Forest, Willowbrook, Bartlett, Melrose Park, Grayslake, Mchenry, Waukegan, Joliet, Winnetka, Bridgeview, Niles, North Chicago, Bloomingdale, Roselle, Orland Park, Bensenville, Crown Point, Batavia, Oswego, Homewood, Plainfield, Lincolnwood, Wayne, Carol Stream, Hanover Park, Glendale Heights, Mokena, Sycamore, Riverside, Darien, Frankfort, Berwyn, Oak Lawn, La Grange, Fox Lake, Western Springs, Elmwood Park, River Grove, Alsip, Palos Hills, Franklin Park, Streamwood, Oak Forest, New Lenox, Forest Park, Gary, Highland, Schererville, Hickory Hills, Lake Bluff, Montgomery, North Aurora, Chicago Heights, Chicago Ridge, Palos Heights, Cicero, Round Lake, Wauconda, Schiller Park, Countryside, Blue Island, Dundee, Woodstock, Cary, Calumet City, Long Grove, Hampshire, Whiting, Chesterton, Lowell, Munster, Hammond, Pleasant Prairie, Lake In The Hills, Harvey, Algonquin, Park Forest, Evergreen Park, Glencoe, Sugar Grove, Yorkville, Brookfield, Antioch, South Elgin, South Holland, Broadview, Summit Argo, Lemont, Harwood Heights, Hillside, Carpentersville, West Chicago, Lyons, Markham, Marengo, University Park, Stone Park, Lakewood, Coal City, Ingleside, Saint Charles, Kenilworth, Minooka, Wadsworth, Glenwood, Flossmoor, Shorewood, Clarendon Hills, Bellwood, Rensselaer, Saint John, Hobart, Willow Springs, Channahon, Prospect Heights, La Grange Park, Country Club Hills, Crest Hill, Hazel Crest, Burbank, Wonder Lake, Bedford Park, Highwood, Palos Park, Lansing, Lake Villa, Burlington, Sandwich, Harvard, Midlothian, Ringwood, Island Lake, Matteson, Zion, Berkeley, Manhattan, Robbins, Genoa, Posen, Plano, Eola, Braceville, Beecher, Plato Center, Maple Park, Bristol, Kingston, Winthrop Harbor, Kaneville, Russell, Union, South Wilmington, Waterman, Richmond, Alden, and Crete.

Counties: Cook County, Lak
e County, DuPage County, Grundy County, McHenry County, Will County, Dekalb County, Kane County, Kendall County, Jasper County (Indiana), Lake County (Indiana), Newton County (Indiana), Porter County (Indiana), Kenosha County (Wisconsin).

Industries We Work With 


BTI Services the Aerospace Indusrty

Get reliable and secure networking solutions that ensure seamless communication and data transfer between aircraft systems, ground control stations, and satellite networks. Our solutions enable real-time monitoring, remote diagnostics, and improved operational efficiency.

Automotive Industry

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For the automotive industry, BTI provides advanced networking solutions that support smart infrastructure integration, allowing you to create a safer and more efficient environment for employees and managers while reducing incidents, theft, false claims, and more.

Food Industry

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BTI's networking solutions enable seamless collaboration and information sharing among project teams. These solutions facilitate real-time access to blueprints, project updates, and critical data, ensuring efficient project management, improved productivity, and streamlined workflows.


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Our networking solutions support secure and reliable communication between healthcare providers, patients, and medical devices. Enable telemedicine, remote patient monitoring, and secure storage and transfer of sensitive patient data, and promote improved healthcare outcomes and accessibility.


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Optimize data center operations, improve network performance, and ensure seamless connectivity across distributed systems. Our solutions support cloud computing, virtualization, and software-defined networking, empowering businesses to meet the demands of the digital era.

Real Estate

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Our customized networking solutions support smart buildings, energy management, and tenant services allowing real estate companies to remotely monitor and control building systems, optimize energy consumption, and enhance occupant comfort and safety.


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Our networking solutions to allow farmers to gather valuable data on soil conditions, crop growth, and livestock health, allowing for optimized resource allocation and increased productivity.

Construction Industry

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Get reliable and secure networking solutions that ensure seamless communication and data transfer between aircraft systems, ground control stations, and satellite networks. Our solutions enable real-time monitoring, remote diagnostics, and improved operational efficiency.


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BTI provides secure networking solutions that enable efficient communication and data sharing among different government agencies. Our solutions prioritize cybersecurity, data integrity, and interoperability, empowering governments to streamline operations, enhance public services, and ensure national security.

Ready to learn more?

Call or Text Us For Sales and Support

1441 Branding Ave#200

Downers Grove, IL 60515

p. 312-432-5300



Enable smart factories and industrial automation by connecting machines, sensors, and production systems. These solutions facilitate real-time monitoring, predictive maintenance, and data-driven decision-making, leading to increased operational efficiency and reduced downtime.


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Support vehicle tracking, route planning, and real-time traffic monitoring, contributing to reduced fuel consumption, improved safety, and enhanced customer experience.

Religous Facilities

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Enable reliable and secure communication between different areas of the facility, such as worship spaces, administrative offices, educational centers, and community gathering spaces.

Our solutions will facilitate real-time collaboration, audiovisual streaming, and virtual participation for congregants who may not be physically present while prioritizing privacy and keeping sensitive data safe. 

Certifications and Awards

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BTI Caters to the specific needs of the U.S. General Services Administration (GSA), offering networking solutions that meet the stringent requirements of government procurement processes. These solutions focus on scalability, cost-effectiveness, and compliance with GSA standards.

BTI is an approved GSA contract holder.
BTI is an approved CMAS contract holder.


BTI Caters to the specific needs of the U.S. General Services Administration (GSA), offering networking solutions that meet the stringent requirements of government procurement processes. These solutions focus on scalability, cost-effectiveness, and compliance with GSA standards.


BTI is an IT consulting and contracting partner under the Illinois County IT Consulting and Contracting Agreement. This agreement signifies BTI's expertise and capability in delivering top-notch IT solutions and services to Illinois County government agencies and organizations.

ISNetworld Certification

BTI Caters to the specific needs of the U.S. General Services Administration (GSA), offering networking solutions that meet the stringent requirements of government procurement processes. These solutions focus on scalability, cost-effectiveness, and compliance with GSA standards.

BTI is an approved ISNetworld member contractor.

The #1 Business Communication Support Service in Chicago

We are always ready and eager to assist you, whether it's through a phone call or an email. At BTI Communications Group, your satisfaction is our goal.
Contact Us Today!

BTI Communications Chicago Headquarters

Check out BTI’s Latest Success Stories!

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Contact BTI for Unmatched Business Communication  Support Services in The Chicago Metropolitan Area

Multiple Locations to Better Serve You

BTI Downers Grove

1441 Branding Ave Suite #200

Downers Grove, IL 60515

p. 312-432-5300

BTI Santa Fe Springs

12155 Mora Drive, Suites #1&2

Santa Fe Springs, CA 90670

p. 562-298-5000

BTI Phoenix

615 N 48th St, Suite #1048

Phoenix, AZ 85008
p. 800-435-7284

Tell us about yourself

Get the support you deserve!

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