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Avigilon Unity, formerly ACC, Video Management, Storage and Hardware Sales, Installation, and On-Site Support for the Chicago Metropolitan Area 

BTI is Chicagoland's best Avigilon ACC provider. Rest assured, we offer preferred pricing and expert installation and support for all Avigilon cameras, video management, storage, and analytics.

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Avigilon Camera Support for the Chicago Metropolitan Area

At BTI, we're committed to your peace of mind all day, every day. Enjoy seamless, 24/7 monitoring and support of your Avigilon Unity security systems--a truly invaluable service offered for those subscribed to our GlobalView Maintenance program. Experience optimized Avigilon camera security and surveillance. Contact BTI today!


Avigilon Camera Installation

Whether you're a business, government, or educational institution—or even a historic church—BTI can provide all the infrastructure and labor needed for your Avigilon camera and access control systems to function reliably.


Avigilon Camera Maintenance

Avigilon camera maintenance includes hardware, software, firmware, and image quality adjustments as needed. Contact BTI for time and material or service contract support.

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Avigilon Camera Upgrades

Avigilon cameras are designed to improve over time through firmware and software upgrades. Contact BTI to discuss your upgrade requirements.

Common Avigilon Maintenance Requirements 

Common issues affecting camera performance include wiring and connectivity, improper installation and mounting, focus, and change of scene adjustments, and recording server adjustments.


Warranty Replacements

Have an Avigilon camera under warranty but not sure how to get a replacement or repair? We can help support your Avigilon RMA return and repair of supported Avigilon cameras.

Avigilon Unity On-Premise Managed Video Support for Chicagoland

Managing video footage effectively is critical for your surveillance needs. We at BTI understand this and offer comprehensive support for Avigilon Unity on-premise video surveillance systems.

Software Updates

Avigilon offers software updates to improve the quality of your cameras, AI analytics, and access control systems over time.


Our team has extensive experience in diagnosing and resolving connectivity problems.

Upgrade Assistance:

Experienced pros at BTI will help you make the most of your budget for upgrades to all of your Avigilon on-premise security systems. 

Avigilon Unity, Formerly Avigilon ACC & Avigilon ACM

Avigilon Unity is an AI-driven, on-site security suite that embodies the key features of the original Avigilon collection, including the Avigilon Control Center, Avigilon Cloud Services, and Access Control Manager. It's tailored for businesses seeking to oversee their systems through a unified and expandable platform.


BTI Provides On-Site Avigilon Support Throughout The Chicago Metropolitan Area from Its Mobile Fleet and Chicago Warehouse

BTI Communications Group is a long-standing preferred Avigilon ACC and Avigilon ACM Partner (High Volume and Technically Certified.) We install and service Avigilon ACC hardware and software, as well as Avigilon ACM access control systems throughout the entire Chicagoland Metropolitan Area.  We ship from our branch in Downers Grove, IL and deliver through our mobile fleet of installation and service professionals. BTI offers advanced Avigilon security products including high-resolution cameras, multi-lens cameras, intelligent analytics, door access control systems, and integration with Avigilon camera AI analytics and third-party software. Avigilon Unity solutions help businesses, government, schools, and educational institutions to improve security, mitigate risk, and safeguard assets. BTI provides customized design, itemized pricing, installation, and guaranteed support, low-cost, solutions your business needs throughout the Chicagoland Metropolitan Area.

Serving the Chicagoland Metropolitan Area

Providing certified expert Avigilon Unity design, installation, service, and support in the following areas: Chicago, Evanston, Schaumburg, Naperville, Northbrook, Skokie, Oak Brook, Deerfield, Lisle, Lake Forest, Downers Grove, Itasca, Elmhurst, Aurora, Hoffman Estates, Elgin, Rolling Meadows, Highland Park, Des Plaines, Elk Grove Village, Buffalo Grove, Glenview, Arlington Heights, Lombard, Merrillville, Vernon Hills, Tinley Park, Libertyville, Barrington, Mount Prospect, Lincolnshire, Wheeling, Glen Ellyn, Woodridge, Warrenville, Palatine, Morton Grove, Addison, Crystal Lake, Villa Park, Valparaiso, Wilmette, Park Ridge, Westchester, Geneva, Lake Zurich, Bolingbrook, Kenosha, Oak Park, Hinsdale, Westmont, Mundelein, Wood Dale, Gurnee, Malta, Wheaton, Romeoville, River Forest, Willowbrook, Bartlett, Melrose Park, Grayslake, Mchenry, Waukegan, Joliet, Winnetka, Bridgeview, Niles, North Chicago, Bloomingdale, Roselle, Orland Park, Bensenville, Crown Point, Batavia, Oswego, Homewood, Plainfield, Lincolnwood, Wayne, Carol Stream, Hanover Park, Glendale Heights, Mokena, Sycamore, Riverside, Darien, Frankfort, Berwyn, Oak Lawn, La Grange, Fox Lake, Western Springs, Elmwood Park, River Grove, Alsip, Palos Hills, Franklin Park, Streamwood, Oak Forest, New Lenox, Forest Park, Gary, Highland, Schererville, Hickory Hills, Lake Bluff, Montgomery, North Aurora, Chicago Heights, Chicago Ridge, Palos Heights, Cicero, Round Lake, Wauconda, Schiller Park, Countryside, Blue Island, Dundee, Woodstock, Cary, Calumet City, Long Grove, Hampshire, Whiting, Chesterton, Lowell, Munster, Hammond, Pleasant Prairie, Lake In The Hills, Harvey, Algonquin, Park Forest, Evergreen Park, Glencoe, Sugar Grove, Yorkville, Brookfield, Antioch, South Elgin, South Holland, Broadview, Summit Argo, Lemont, Harwood Heights, Hillside, Carpentersville, West Chicago, Lyons, Markham, Marengo, University Park, Stone Park, Lakewood, Coal City, Ingleside, Saint Charles, Kenilworth, Minooka, Wadsworth, Glenwood, Flossmoor, Shorewood, Clarendon Hills, Bellwood, Rensselaer, Saint John, Hobart, Willow Springs, Channahon, Prospect Heights, La Grange Park, Country Club Hills, Crest Hill, Hazel Crest, Burbank, Wonder Lake, Bedford Park, Highwood, Palos Park, Lansing, Lake Villa, Burlington, Sandwich, Harvard, Midlothian, Ringwood, Island Lake, Matteson, Zion, Berkeley, Manhattan, Robbins, Genoa, Posen, Plano, Eola, Braceville, Beecher, Plato Center, Maple Park, Bristol, Kingston, Winthrop Harbor, Kaneville, Russell, Union, South Wilmington, Waterman, Richmond, Alden, and Crete.


Counties: Cook County, Lake County, DuPage County, Grundy County, McHenry County, Will County, Dekalb County, Kane County, Kendall County, Jasper County (Indiana), Lake County (Indiana), Newton County (Indiana), Porter County (Indiana), Kenosha County (Wisconsin).

We Provide Avigilon Camera Support For The Chicago Metropolitan Area

We are always ready and eager to assist you, whether it's through a phone call or an email. At BTI Communications Group, your satisfaction is our goal. Let's make Chicagoland safer, together. Contact Us Today!

BTI Communications Group in Downers Grove, IL

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Request Avigilon Camera Support in The Chicago Metropolitan Area

Multiple Locations to Better Serve You

BTI Downers Grove

1441 Branding Ave Suite #200

Downers Grove, IL 60515

p. 312-432-5300

BTI Santa Fe Springs

12155 Mora Drive, Suites #1&2

Santa Fe Springs, CA 90670

p. 562-298-5000

BTI Phoenix

615 N 48th St, Suite #1048

Phoenix, AZ 85008
p. 602-733-6807

Tell us about yourself

Get the support you deserve!

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