Save Time and Money with BTI’s RMM as a Service
Reduce IT workload and Support Costs with Remote Network Monitoring & IT Tech Stack Management from BTI
*(RMM is an acronym that stands for “remote monitoring and management.” RMM as a service includes software, automation support, and an expert workforce to increase IT efficiency, security, and compliance.
Benefits of BTI’s RMM as a Service
Boost IT Performance and ROI
Simplifying RMM and Tech Stack Management
RMM and IT tech stack solutions are complex to implement and manage properly. BTI takes the complexity out of RMM, IT automation, and security tools simplifying IT management, compliance, and reporting.
Cost-Effective Approach to RMM Services
RMM and an AI and RPA enabled management and security tech stack is a massive undertaking that is costly and prone to mistakes. BTI’s done for you RMM as a service cuts those costs and reduces potential failures to zero.
Reduce IT Expenses
Our RPA and AI RMM as a service solutions save countless hours of labor and downtime which dramatically reduce your expenses.
Improved Network Performance
BTI will customize your solutions to maximize network performance and security. 24/7 monitoring and automated patching and maintenance can improve network performance by 60%.
Avoid Cyber Losses
Cybersecurity is a process, not a product. BTI will help you configure and use RPA and AI tools to minimize vulnerabilites and avoid losses in the first place. In the event of an incident, our playbooks can also be automatically launched to prevent or control damage and reduce recovery times by days or weeks.
Boost IT Security and Productivity
Managing an IT tech stack is a daunting challenge. RMM and sophisticated tech stack tools save time and money only if they are managed and implemented flawlessly. Our goal is your success and we wrap all the services you need to succeed into the products. No more shelfware, just productivity boosting performance from day one.
Managed or Co-Managed Options
Our RMM tech stack is built so you can manage it fully and utilize our team for specialized tuning, training, or full management in the event you are short handed or facing a particular skills gap and needing co-managed service options.
Enterprise RMM Tools Without the Cost
BTI’s enterprise grade tech stack is yours to use with BTI’s RMM as a service. Save money and time on training, implementation, management, and customization.
Increased Peace of Mind
You’ll have peace of mind knowing your tools are secure, your systems are patched, and your security services are active with BTI’s RMM as a Service.
On Demand Compliance Proof
BTI’s RMM service can be customized for any compliance framework including reporting functions customized for compliance reporting.
What Our Clients Say About Our Remote Monitoring & Management Services
BTI is a Certified Business RMM Service Provider
Our Promise to You
- Single point of contact for service administration and escalation
- Scalable solutions that support you as you grow
- Month-to-month terms
- 100% uptime SLA (Service Level Agreements)
- Expert technical staff
- Highly customizable to meet your needs and budget
Features of BTI’s RMM as a Service
Asset Inventory
BTI’s RMM solutions provide a complete asset inventory solution in addition to monitoring and management tools. Everything from software license keys to hard drive configurations of your entire network is recorded and reportable.
Endpoint Management
Endpoint management is a breeze with BTI’s RMM as a service. From patching to support to complex projects using manpower, RPA, and AI agents, BTI’s solutions have you covered.
Server and Application Performance Management
Server and application management including patching for over 7,000 third party applications is included with BTI’s RMM as a service. In addition to our scripting and worflow automation tools, our NOC services can be configured to fully manage your servers for you during or after hours as well.
Oursourced AI, RPA, NOC, and SOC Manpower
Automated reporting, cybersecurity compliance, NOC, SOC, BCDR, and SIEM are all available to you as needed with BTI’s RMM solution including advanced AI and RPA workflow features.
Happy IT Staff, Less Overtime
By leveraging BTI’s RMM services your staff can enjoy after hours coverage, PTO, and absences without hiring temporary staff or delaying important projects.
24/7 Expertise Without the Payroll or Benefits Burden
Our RMM services give you 24/7 access to hundreds of experts around the clock as an extension of your team communicating, escalating, and troubleshooting for you on any systems you designate with a common ticketing, escalation, and communication platform.
Scale with Your Business
With BTI’s solutions, there’s no up front investment in licensing costs. Everything is pay as you go, month to month at deeply discounted prices. As needed, your solutions can scale up or down with your business.
Managed RMM Services
- BTI takes care of all in scope needs
- 24/7 Support & Management
- We provide software, hardware, and human resources
Co-Managed RMM
- We Help specifically with what you need – your team does the rest.
- Includes unlimited AI and RPA scripts and third party patching for over 7,000 applications.
- Includes the full tech stack your team needs plus training, configuration, and support.
In-House RMM
- You go out and contract for RMM, security, and SOC services on your own.
- Your team fully manages the solutions, and you bear 100% of the cost and risk.
Not recommended for Business IT Solutions on a Budget
RMM Software We Integrate
RMM as a Service FAQs
Most businesses find that when they turn on automation or AI in their RMM without deep expertise in the software and all the systems involved, the RMM software starts to break mission critical network functions. For example, servers that mirror each other for compliance and disaster recovery stop mirroring. Another example, the RMM automatically applies a patch that breaks a service that a core system relies on to function. In addition to the compliance headache and potential loss from downtime, you now have many hours of work and/or thousands in outside consulting to fix what RMM broke. BTI’s RMMaaS engineers prevent these problems from occurring in the fist place. In addition, BTI’s RMMaaS can be combined with technical staff on demand to remediate complex problems plus reporting, collaboration, ticketing, and communication.
RMMaaS complements your in-house IT efforts in several ways. First, it supplies software that you otherwise would have to buy and maintain that often exceed the cost of both the software and the labor BTI provides in the solution. Second, RMMaaS solves the problem of staff retention, training, and quality of life by supplying state of the art, up to the minute expertise and guidance on complex specialized systems that your in-house IT personnel don’t have time to train on and stay current with at an expert level. Fourth, RMMaaS improves your team’s quality of life because we do the proactive work and respond to and remediate all emergencies after hours when your team is resting or vacationing 24/7/365. Finally, RMMaaS gives you the option to outsource complex project work with experts already familiar with your systems at 90% cost savings over having to source those experts yourself.
BTI’s RMM service includes real-time monitoring and management of servers, workstations, and network devices, patch management, antivirus and malware protection, backup monitoring, and remote desktop support. Additionally, customizable alerts, network operations expert technicians, and a fully integrated device and software license inventory, diagnostic, ticketing, communication, and reporting system are included. Finally, project work including detailed project planning and coordination may be outsourced at a 90% savings over normal street prices from independent IT consultants.
An RMM agent is a software application strategically installed on computers or devices, facilitating remote monitoring and management. This empowers centralized oversight of device performance, security, and maintenance and allows us to provide streamlined and efficient monitoring, ensuring the optimal health of your IT infrastructure.
Security is a top priority for BTI. Our NOC and SOC systems, policies, and workflows are compliant with and audited for compliance with best practices. RMM as a Service itself is designed for the purpose of ensuring that you, too, are compliant with all best practices for system security. In fact, our services may be expanded to include helping you in your own internal compliance efforts to comply with standards such as SOC, CMMC, PCI, HIPAA, etc… on a subscription or a la carte basis. BTI also carries the maximum amount of cyber liability, errors and omissions, and liability insurance available complying with our Fortune 100 clients’ ISNetworld audit requests as well.
Yes, BTI’s RMM platform includes client access to our portal so that you can access monitoring tools and reports from anywhere with an internet connection. This flexibility enables you to manage your IT infrastructure conveniently, whether you’re in the office or on the go.
Pricing for BTI’s RMM as a Service is based on factors such as the size and complexity of your IT environment, the level of support required, and any additional features or customizations. Contact us for a personalized quote tailored to your business needs.
Yes, BTI provides technical support as part of our RMM service. Our team of experienced technicians is available to assist you with troubleshooting, configuration, and any other IT-related issues you may encounter.
Yes, BTI’s RMM service is scalable and can be deployed across multiple locations, providing centralized monitoring and management capabilities for distributed IT environments. This scalability makes it ideal for businesses with branch offices or remote workforce setups.
BTI’s RMM service includes backup monitoring and disaster recovery solutions to help minimize downtime in the event of a system failure or data loss. We work with you to develop a comprehensive business continuity plan tailored to your organization’s needs.
Yes, BTI’s RMM service can assist with compliance requirements by providing features such as audit trails, security assessments, and documentation to demonstrate adherence to industry regulations such as HIPAA, GDPR, or PCI-DSS.
BTI’s RMM as a Service is designed to integrate seamlessly with our other IT, communications or security offerings. This integration allows you to create a comprehensive IT strategy that meets your business objectives.
Getting started with BTI’s RMM as a Service is easy. Simply contact us to schedule a consultation with one of our IT experts. We’ll assess your current IT environment, discuss your business goals, and recommend a customized solution to meet your needs.