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Co-Managed IT Support That Strengthens Your Team

When your IT staff is stretched thin, BTI steps in as a trusted partner. Our Co-Managed IT support combines 24/7 monitoring, advanced security, and on-demand expertise, so your internal team never has to face challenges alone. Backed by decades of experience, we empower your business to scale smarter, faster, and with less risk.

co-managed it support bti

35+

Years of Proven Expertise

15+

Industries Served

10,000+

Alerts Handled, Zero Missed

98%

Client Retention Year After Year

35+

Years of Proven Expertise

15+

Industries Served

10,000+

Alerts Handled, Zero Missed

98%

Client Retention Year After Year

IT Support Services for Leading Brands

microsoft solution partner logo
m365 partner
azure partner
microsoft teams partner
microsoft defender partner
sharepoint partner
Cisco Partner
BTI installs & maintains Cisco Meraki camera & networking equipment
SonicWall Dealer - Specialized in Advanced Firewalls and Cybersecurity Products
Ubiquiti Dealer - Renowned for High-Performance Networking Technology
netgear partner
adtran partner
d link partner
apc partner
Dell Technologies Partner
HP Dealer - Trusted in Computing, Printing, and IT Infrastructure
lenovo partner
bit defender partner
SentinelOne partner
webroot partner
SonicWall Dealer - Specialized in Advanced Firewalls and Cybersecurity Products
atakama partner
cavelo partner
Barracuda Partner - Advanced Security, Networking, and Storage Solutions
datto
Veeam Partner - Backup Solutions and Intelligent Data Management
cove data protection partner
ConnectWise Installer - Specialized in IT Management and MSP Software
n able partner
kaseya partner
vmware partner
Zerto Partner - IT Resilience and Disaster Recovery Solutions
synology partner

Comprehensive Co-Managed IT Solutions


With BTI’s co-managed IT solutions, your IT staff gains round-the-clock coverage, compliance expertise, and faster problem resolution. Our clients see fewer outages and smoother audits from day one.  

Why Businesses Choose BTI for Co-Managed IT Support

co-managed it support assesstment

One Provider. Complete Coverage

Stop juggling vendors. BTI’s co-managed IT support delivers monitoring, helpdesk coverage, and compliance consulting in one place.  

Scalable by Design

Whether adding new offices or securing hybrid teams, our co-managed IT solutions grow with you. Businesses that partner with BTI often see fewer outages and faster issue resolution in their first year.  

Proven IT Expertise

With 40+ years of IT leadership and ISO 27001-certified practices, BTI gives your team clear roadmaps, budget planning, and vendor oversight; so, your IT works as hard as you do. 


Our Co-Managed IT Solutions Offerings


Managed Cybersecurity Services

From advanced threat protection to compliance monitoring, BTI builds security into every service in a successful way as 94% of our clients pass audits on their first attempt. 

IT Consultancy Services

Whether upgrading infrastructure, migrating to the cloud, or planning cybersecurity strategies, our consultants create tailored roadmaps that align with your business goals.  

IT Infrastructure Services

Build a scalable, future-ready IT environment that drives productivity and supports business growth.   

Security System Integration Services

Centralize IT, security, and communications into one streamlined system to improve efficiency and resilience.   

Hardware Maintenance Services

Extend the life of your IT investments with proactive care, updates, and vendor support management.

IT Outsourcing Services

Reduce overhead by tapping into BTI’s full-scale IT resources at a fraction of the cost; which is ideal for SMBs and growing enterprises.

A Trusted Co-Managed IT Support Partner for SMBs & Enterprises

At BTI, we strengthen IT teams of every size with expert Co-Managed IT Support. Backed by 40+ years of experience and ISO 27001-certified practices, our approach helps businesses cut downtime, reduce risks, and scale with confidence. In fact, 94% of our clients pass audits on their first attempt because our support goes beyond quick fixes to deliver lasting results.

Industries We Support

Education

Manufacturing

Financial Services

Religious Facilities

Professional Services

A Service Beyond Co-Managed IT

Cloud Management

Cloud misconfigurations account for nearly 60% of security breaches. BTI helps you avoid that risk by configuring, securing, and optimizing your cloud platforms—keeping data compliant, accessible, and protected. 

Communication failures cost businesses millions in lost productivity each year. BTI prevents that with reliable VoIP and collaboration solutions, keeping your teams connected and customers supported.

Unlike most providers, BTI integrates IT with physical security. From surveillance to access control, we synchronize systems to safeguard your business at every level. 

How We Onboard Co-Managed IT Solutions

Step 1: Discovery & Planning

We start with an in-depth consultation to understand your IT goals. Whether you’re a small team or enterprise, our experts create a tailored co-managed IT support plan that aligns with your growth strategy.

Using non-invasive tools, we analyze your full IT landscape. Clients often see a significant reduction in risks within their first year thanks to our targeted improvements.

Transparency is key. We provide a clear proposal, then deploy enterprise-grade tools and monitoring systems trusted by Fortune 500 companies.

Co-management means true collaboration. With round-the-clock support and proactive updates, we solve issues before they become problems and keep your IT environment future ready.

Your Success, Our Goal

“Our first and primary goal is to deliver the foremost level of technical quality that can be delivered reliably for each client’s budget..”

Eric Brackett 1x1 1

Why Choose BTI as Your Co-Managed IT Solutions Provider

BTI consistently solves IT challenges that our staff doesn’t have the skill or time for. Their installation team is excellent and their support always makes sure all of our issues are solved.

Jonathon Huff

The Moody Church

BTI has been exactly what our growing company has needed for so long! They provide friendly, professional service and have consistently been willing to go above and beyond to ensure our complete satisfaction.

Rebecca Gadomski

Edgewood Clinical

The entire team at BTI has exceeded my expectations. They took my company to the technology and security level I needed.

Dave Tourje

Alpha Structural, Inc.

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Multiple Locations to Better Serve You

12155 Mora Drive, Suites #1&2
Santa Fe Springs, CA 90670
p. 562-298-5000

1441 Branding Ave Suite #200
Downers Grove, IL 60515
p. 312-432-5300

615 N 48th St, Suite #1048
Phoenix, AZ 85008
p. 602-733-6807

BTI Communications Group, integrated security, voip, and IT services.

Contact Us Today for a Free Consultation Smarter IT. Less Stress. More Results.

Say goodbye to IT headaches and vendor chaos. BTI’s Co-Managed IT Support is built to keep your business secure, productive, and adaptable. With 40+ years of experience, we provide the backup your IT team needs to succeed. 
 
Book your free consultation today. No sales pitch, just a smarter way to manage IT.

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