IT Services for Growing Businesses | Managed & Co-Managed | BTI
BTI delivers enterprise-grade managed/co-managed IT, cybersecurity & compliance solutions – reduce costs, minimize risks & scale securely. Request your free consultation today!
35+
Years of Proven Expertise
15+
Industries Served
10,000+
Alerts Handled, Zero Missed
98%
Client Retention Year After Year
35+
Years of Proven Expertise
15+
Industries Served
10,000+
Alerts Handled, Zero Missed
98%
Client Retention Year After Year
Certified Experts Delivering Enterprise Grade Solutions to Growing Businesses
BTI does what others can’t in automation and AI across network infrastructure, cybersecurity, physical site security, VoIP, and contact center. Scale your revenue and profit at the same time in the confidence that your IT systems will create operating leverage for your bottom line.
Why Business Leaders and IT Teams Choose BTI
Simplified Full-Service IT
Choosing BTI as your IT support services company eliminates the need for multiple providers by consolidating IT support, cybersecurity, cloud subscriptions, hardware, software, low voltage cabling, voice, contact center, and electronic security.
Expert Support Built for Scale
From growing 50 user companies to regional and national enterprise environments, our IT support and services scale to 5,000+ users reliably and cost effectively.
IT Projects Designed, Delivered, and Supported
Our projects are typically fixed cost, full scope, zero risk deliverables that competitors can’t or won’t match either for cost or scope.
Cybersecurity Services
We offer two levels of cybersecurity service. Both provide multi-layer security. One includes regulatory compliance services and one doesn’t.
Network Design & Optimization
Network design is what got us into IT in the 1990s’ early days of IP networks. Today, we support the design needs of national and international clients in healthcare, logistics, and finance.
Managed IT Services
Our managed IT services start at 50 users and grow from there to fully managed or co-managed solutions for companies with 5,000+ users.
IT Helpdesk Services
Lightning-fast, responsive end-user support that can be delivered remotely or on-site is our bread and butter.
IT Consultancy Services
Our consultant services are a big distinction from others’ in that we take the risk out of the engagements we take on, and clients only pay for execution.
IT Infrastructure Services
High-performance network infrastructure, security systems, IoT, OT, SCADA, AI, cloud, VoIP, and contact center infrastructure services are all available and in scope.
IT Maintenance Services
Extend the life of your infrastructure with proactive monitoring and maintenance. Refresh when it’s time with below market financing and installation available.
IT Outsourcing Services
Many clients outsource some or all of their IT services to BTI. Outsource where it makes sense or use our co-managed support when you’re short-handed.
Security System Integration and Managed Services
Security systems such as access control, cctv, burglar alarms, visitor mainagement, mustering, and emergency notification are all in scope.
Supporting Top Performing Clients in a Variety of Industries
Ask your BTI representative to put you in touch with our community of clients across the industries we support
Industries We Support
BTI Competencies
AI, Cloud Networking, & Management
BTI provides, installs, and manages enterprise grade cloud solutions from major cloud and SAAS providers. Our support ranges from systems admin, management, and security to integration, automation, and AI assessments, deployments, and security services.
Unified Communications & VoIP
Expert cloud phone system and contact center support with or without multi-channel AI agent implementation.
Physical Security Systems
Access control, surveillance, alarms, and more. No need to coordinate multiple vendors. BTI can secure everything on your property whether physical or virtual.
Onboarding BTI's IT Support Services Onboarding Process
Step 1: Discovery & Planning
We start with a strategic consultation to understand your business goals, operational pain points, and priorities.
Step 2: Environment & Risk Assessment
Our team evaluates your current infrastructure, software stack, compliance posture, and user requirements to identify risks and opportunities.
Step 3: Deployment & Optimization
BTI delivers a customized rollout—minimizing disruption while aligning IT systems for performance, security, and scalability.
Step 4: Ongoing Support & Partnership
Enjoy 24/7 monitoring, proactive maintenance, and expert guidance—so your IT environment evolves as your business grows.
Your Success, Our Goal
“Our first and primary goal is to deliver the foremost level of technical quality that can be delivered reliably for each client’s budget..”
What Our Clients Say About Our Professional Design Services
Your Resource for Smarter Business Technology IT Related News & Insights
Multiple Locations to Better Serve You
12155 Mora Drive, Suites #1&2
Santa Fe Springs, CA 90670
p. 562-298-5000
1441 Branding Ave Suite #200
Downers Grove, IL 60515
p. 312-432-5300
615 N 48th St, Suite #1048
Phoenix, AZ 85008
p. 602-733-6807
Contact Us Today for a Free Consultation Ready for Better IT Support and Services?
BTI is the IT support services company that scales with you—helping your team stay productive, protected, and prepared for what’s next.
Schedule your free business technology consultation today.