Business VoIP Communication Provider, Installer, and Support Organization
Enhance your organization’s client experience, intercompany communication, and collaboration with BTI’s support. Our services will streamline operations, improve your corporate image, reduce costs, and maximize revenue opportunities across all of your communication technologies.
Upgrade VoIP Systems, Contact Centers, Websites, and Chatbots - AI for Administration, Service, Sales, & Support
Your One-Stop Shop For Business Communication Solutions
At BTI, we specialize in professional VoIP installation, & communication support services for businesses of all sizes. Our expertise extends past traditional phone systems, and include solutions like: 4G/5G signal boosting, internet & cloud services, paging & mass notification, and customer service contact center software.
VoIP Platforms and Systems We Design, Sell, Implement, and Support
At BTI, we help you procure VoIP services by ensuring a good vendor evaluation, an optimally designed solution, the best cost, backed by our installation and affordable network infrastructure upgrades if needed. We specialize in integrating digital channels (web, SMS, phone, social), automation, call flows, and customer experience optimization. We aren’t just a telecom agency working for a carrier commission, we are a telecom integrator and managed service provider for you.
Your Trusted Partner for Business Communication Installation Services
VoIP Infrastructure Upgrades and Supported Options Beyond Phones and Software
- AI Workflow readiness consulting, development, management, and security.
- Voice over IP (VoIP) Hardware, Installation, and Maintenance
- Phones, Headsets, Huddle Rooms.
- Structured Cabling
- Meeting Solution Consulting
- Workforce Optimization Solutions
- Business Chat/MMS & Instant Messaging (IM)
- Business SMS (Texting)
- Mass Notification
- AI Agent Deployment and SMS Integration
- Inbound/Outbound Contact Center SMS
- Network and Server Configuration
- Wi-Fi and Cell Coverage GAP Remediation
- Network Equipment and Installation
- Structured Cabling
- Bandwidth and SD-WAN Installation and Management
- In-building Cell Signal Boosting for BYOD
- Internet Quality of Service and SD-WAN
- WIFI Design and Installation
- Network Design and Installation
- Security and Door Entry Intercom Installation
- VoIP and AI Application Security Consulting
- Network Configuration, Segmentation, Monitoring, and Management
- Announcement / Intercom / Speaker
- Voice/Video Integrated Door Phones, Elevator Phones, Intercoms, & Gate Boxes
- Emergency Notification / Integration with Site Safety, Attendance, and Bell Systems
- Meeting Room AV Solutions
- Audio Conferencing Mic and Speaker Installation
- Teams Room
- Zoom Room
- WebEx Room
Industry-Leading Infrastructure Support, and Installation, for VoIP Users
Remote Monitoring & Management Services
On-Site VoIP Installation, Service, and Support
We operate a team of on-site consultants, installers, and service technicians whose goal is to keep your systems operational and performing at their best for your business. Should you need on-site support, help can be requested by phone, email, or website requests.
Effective Business Communication Installation & Support Services
Free Site Assessment
BTI is aware that every organization has different needs. That’s why, the first step in our Meraki installation service is a free on-site assessment to study and design a plan that fits your unique networking and security needs and budget.
Designed To Meet Your Needs and Budget
Once we’ve identified your unique needs and requirements our team of Authorized Cisco Meraki engineers will design the perfect gameplan and next steps for your organization that portray the exact costs and needs of the project in the most effective and affordable way possible, no-hidden fees!
Installation Done Right
Our Cisco Meraki Engineers use the best materials and technology to give your business or organization a network set-up that will withstand network intensive stress.
24/7/365 Support
Unified Communications Support for Every Industry
Aerospace
BTI’s advanced IT and communications support helps aerospace organizations manage complex systems, stay compliant with strict regulations, and ensure uninterrupted collaboration across teams and locations.
Agriculture
Technology is transforming the field. From farm management systems to remote monitoring and data analytics, BTI’s IT services help agricultural businesses stay connected, optimize yields, and streamline operations.
Automotive
Drive innovation with IT solutions that support everything from manufacturing floor communication to connected vehicle technologies. BTI ensures real-time data sharing and system reliability across your automotive enterprise.
Construction
Coordination is key. BTI supports the construction industry with cloud-based communication tools, secure networking, and project management integration—ensuring real-time collaboration between teams and sites.
Food
Ensure traceability, compliance, and operational efficiency with IT systems that integrate communication and data flow from production to distribution. BTI makes connectivity in the food sector seamless and secure.
Government
BTI enables government agencies to communicate securely and efficiently. Our IT and telecom support strengthens inter-agency collaboration, protects sensitive data, and ensures compliance with federal cybersecurity standards.
Healthcare
From secure data handling to regulatory compliance (HIPAA, HITECH, TJC), BTI supports healthcare networks with IT infrastructure and communication tools that improve care delivery, enable telemedicine, and protect sensitive information.
IT
We partner with IT businesses to extend their capabilities—offering infrastructure management, system integration, and expert-level support to enhance client service and internal performance.
Manufacturing
Keep your operations connected and agile. BTI supports manufacturing with network solutions for automation, analytics, and inventory systems—ensuring clarity and speed in every communication.
Real Estate
With secure, cloud-based solutions, BTI helps real estate professionals manage listings, communicate with clients, and protect sensitive data. Stay connected in a fast-paced market with our tailored IT services.
Religious Facilities
Enable stronger community engagement with reliable communication platforms and IT systems. BTI helps faith-based organizations connect with their congregations while securing data and managing operations smoothly.
Transportation
From fleet tracking to dispatch systems, BTI’s IT solutions keep transportation networks efficient, safe, and connected. Our communication tools help reduce costs and elevate the customer experience.
GSA
CMAS
TESMA
ISNetworld Certification
Multiple Locations to Better Serve You
12155 Mora Drive, Suites #1&2
Santa Fe Springs, CA 90670
p. 562-298-5000
1441 Branding Ave Suite #200
Downers Grove, IL 60515
p. 312-432-5300
615 N 48th St, Suite #1048
Phoenix, AZ 85008
p. 602-733-6807
IT Case Studies, Publications, & Insights
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Ready to Upgrade?
Contact BTI today to discover how to enhance your operations and keep your team connected, productive, and secure.