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Should Your Company Outsource IT?

When is the right time to consider outsourcing IT? This article will help you decide if it’s right for your business.

Managed IT service providers deliver IT, communications, and security solutions to small businesses so those businesses can grow efficiently. MSPs (Managed Service Providers) like BTI also provide and manage hardware and software that drive productivity and efficiency at an enterprise level without the enterprise bloat.   The question is, when should companies consider a managed IT provider?

Onsite IT is getting too expensive

Having an onsite team implementing and maintaining a company’s IT systems is becoming a thing of the past. This is because on-premise systems are rapidly moving to the cloud and remote support tools enable better real time support than the IT guy looking over your shoulder.  The cost of onsite IT personnel waiting for a support call isn’t just wages, and benefits.  It’s also space, training, supervision, hr, management, and mistakes.

outsource

Outdated systems are not cheaper to operate; the reverse is true

Technology changes constantly and at an increasingly fast pace. Businesses without enough resources or expertise to decide when and how to update their IT systems properly are falling behind competitors and suffering with decreased sales and profitability.

Vulnerability Management; Cyber security; Compliance

According to cybersecurityintelligence.com corporate cyberattacks increased 50% last year.  CISA reports new and increasing threats and vulnerabilities every day.  An outsourced security team can do 100X the work that an internal team can do for a fraction of the cost while including all kinds of professional liability and errors and omissions insurance at the same time.  It doesn’t make sense to purchase tools for thousands of dollars and then pay tens of thousands per month and hope that an internal team keeps up with new daily vulnerabilities and attack surfaces.  

Ineffective IT Operations

IT systems management and helpdesk operations are vitally important but best performed by others for both cost and efficiency purposes.  Outsourcing IT with managed IT services allows internal IT to concentrate on primary tasks and projects that drive revenue and strategic progress without interruption.  For the business operations, it also frees HR and management from the headaches of having to evaluate and manage an area they don’t understand.  

Having a team of experts working exclusively on IT solutions brings lots of benefits which include:

1. 24/7 Support

Every onsite team can fall victim to sick leave, emergencies, time off, and breaks. Outsourced IT support monitors businesses 24/7. Managed endpoint security and other cybersecurity protections allow businesses to deal with threats effectively resulting in an increase in revenue.

2. Increased Capital Funds

Outsourcing IT with managed IT services allows businesses to save on cost without compromising quality. Businesses gain all the benefits of a committed network security manager, infrastructure specialists, physical security technology specialists, and contact center and VoIP pros 24/7 plus access to below market financing and enterprise tools and software for a fraction of the cost.  This frees up capital for expansion and permits business owners to invest available funds in more profitable ways without neglecting other areas of a company.

3. Flexibility and Adaptability

Off-premise IT technicians deal with fluctuating workflows without running into any issues. When business operations grow, business owners have to worry about hiring new staff, learning new technologies, operating as their own network security manager, and investing in more hardware and software. Outsourced IT helps companies easily deal with increased and decreased demand without worrying about any extra expenses.

4. Access to the Latest Technology

Keeping up to date with the latest technological gadgets can be expensive. Outsourced IT teams permit companies to access the newest technology and cyberdefenses, including managing and monitoring them, without needing retraining. This allows businesses the speed and agility they need to focus on what matters most – these businesses and margins.

5. Lower Operation Costs

Visit our managed IT section to learn more about the services we offer. You can also Contact us here or call or text us at 562-298-5000 to speak with an expert today!
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Eric Brackett

Eric W. Brackett is the founder and president of BTI Communications Group, where he’s been helping businesses nationwide simplify communications, strengthen IT security, and unlock growth since 1985. Known for his client-first approach and “Yes! We Can” mindset, Eric transforms complex technology into reliable, cost-saving solutions that deliver long-term value.

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