IT Hardware Maintenance Services That Keep You Running
BTI delivers proactive IT hardware maintenance services across workstations, servers, switches, firewalls, storage, endpoints, backup devices, and more. Whether you manage multiple sites or a single office, our support ensures hardware reliability, fast response, and minimal downtime
35+
Years of Proven Expertise
15+
Industries Served
10,000+
Alerts Handled, Zero Missed
98%
Client Retention Year After Year
35+
Years of Proven Expertise
15+
Industries Served
10,000+
Alerts Handled, Zero Missed
98%
Client Retention Year After Year
BTI keeps your business running with proactive IT hardware maintenance that minimizes downtime and maximizes your IT investment. We monitor devices, track warranty expirations, manage extended support contracts, and offer onsite support, giving you reliable coverage without overspending.
- Firmware
- Patch Management
- Diagnostics
- Warranty Coordination
- Lifecycle Tracking
- Hardware Planning
Why Businesses Trust BTI for IT Hardware Maintenance Services
One Provider. Complete Coverage
We manage your full hardware ecosystem; from proactive part replacement to extended warranty resell and onsite support, so you avoid juggling multiple vendors.
An IT Maintenance Company That Evolves with You
As your business grows, so do your hardware demands. Our services scale effortlessly with your environment; from managing multi-site infrastructure to replacing hardware before it breaks.
Expert Guidance That Maximizes Value
We offer strategic planning, vendor contract management, and capacity assessments to help you extend hardware life and optimize your IT budget year-round.
Extended Warranty Support
We manage and resell extended warranty support for Dell, Cisco, HP, and others; so, you stay protected longer without vendor confusion.
24/7 Infrastructure Monitoring
Our team monitors servers, switches, and other hardware in real-time to prevent downtime and extend system lifespan.
Onsite Support Services
BTI’s certified technicians provide fast remote and onsite hardware support to address failures and reduce resolution times.
Contract Expiration Management
We manage hardware service contracts, alerting you to expiration dates and renewal windows so you avoid downtime and overages.
Network Equipment Management
From performance tuning to capacity scaling, we maintain and optimize network hardware for smooth daily operations.
Asset & Warranty Tracking Tools
We give you complete visibility into your infrastructure; what’s covered, what’s at risk, and what’s due for replacement.
Hardware Budget Optimization
We help you plan for upgrades and replacements in advance, so you spend smarter and extend the value of every asset.
A Trusted IT Hardware Maintenance Services Provider for SMB’s & Enterprise Level Organizations
At BTI, we like to help businesses of all sizes maintain resilience and reduce risk through world-class IT hardware maintenance services and consulting.
Industries We Support
Integrated Support for Your Entire IT Stack
Cloud Management
BTI ensures your cloud-linked systems; such as backup devices and security platforms, receive proactive IT hardware maintenance. Our team configures, monitors, and optimizes your hardware for secure, long-term performance.
Unified Communications & VoIP
We maintain the core infrastructure behind VoIP, Microsoft Teams, and other communication platforms. As an experienced IT hardware maintenance company, we ensure devices stay reliable, connected, and updated.
Physical Security Hardware Maintenance
BTI supports and maintains your surveillance and access hardware as part of a unified IT hardware maintenance approach, keeping both digital and physical systems synchronized. As one of the top IT hardware maintenance companies, BTI delivers comprehensive support that simplifies operations, reduces downtime, and protects your long-term IT investment.
Onboarding BTI's IT Support Services Onboarding Process
Step 1: Discovery & Planning
We begin with a detailed consultation to map out your IT environment, goals, and hardware lifecycle needs. This allows us to design a support strategy that maximizes performance and equipment lifespan.
Step 2: Environment & Risk Assessment
Our technicians assess your entire hardware footprint; from servers and switches to endpoints, pinpointing aging systems and upcoming support expirations.
Step 3: Deployment & Optimization
BTI implements proactive monitoring, warranty extensions, and tracking systems with minimal disruption; making sure your devices are fully supported and performing at their best.
Step 4: Ongoing Support & Partnership
We don’t just maintain, we partner with you. We provide 24/7 support, contract renewal management, and device replacement strategies that evolve as your business grows.
Your Success, Our Goal
“Our first and primary goal is to deliver the foremost level of technical quality that can be delivered reliably for each client’s budget..”
Why Choose BTI as Your IT Maintenance Company
Your Resource for Smarter Business Technology IT Related News & Insights
Multiple Locations to Better Serve You
12155 Mora Drive, Suites #1&2
Santa Fe Springs, CA 90670
p. 562-298-5000
1441 Branding Ave Suite #200
Downers Grove, IL 60515
p. 312-432-5300
615 N 48th St, Suite #1048
Phoenix, AZ 85008
p. 602-733-6807
Contact Us Today for a Free Consultation Keep Your Systems Running with BTI’s IT Hardware Maintenance Services
Whether you’re maintaining legacy systems or planning future upgrades, BTI helps you stay ahead with expert IT hardware maintenance services that reduce downtime and keep your infrastructure operating at peak performance.
Ready to have a professional IT maintenance company on your side?
Schedule your free consultation today.