Co-Managed IT Support That Strengthens Your Team
When your IT staff is stretched thin, BTI steps in as a trusted partner. Our Co-Managed IT support combines 24/7 monitoring, advanced security, and on-demand expertise, so your internal team never has to face challenges alone. Backed by decades of experience, we empower your business to scale smarter, faster, and with less risk.

35+
Years of Proven Expertise
15+
Industries Served
10,000+
Alerts Handled, Zero Missed
98%
Client Retention Year After Year
35+
Years of Proven Expertise
15+
Industries Served
10,000+
Alerts Handled, Zero Missed
98%
Client Retention Year After Year
Comprehensive Co-Managed IT Solutions
With BTI’s co-managed IT solutions, your IT staff gains round-the-clock coverage, compliance expertise, and faster problem resolution. Our clients see fewer outages and smoother audits from day one.
Why Businesses Choose BTI for Co-Managed IT Support

One Provider. Complete Coverage
Stop juggling vendors. BTI’s co-managed IT support delivers monitoring, helpdesk coverage, and compliance consulting in one place.
Scalable by Design
Whether adding new offices or securing hybrid teams, our co-managed IT solutions grow with you. Businesses that partner with BTI often see fewer outages and faster issue resolution in their first year.
Proven IT Expertise
With 40+ years of IT leadership and ISO 27001-certified practices, BTI gives your team clear roadmaps, budget planning, and vendor oversight; so, your IT works as hard as you do.
Our Co-Managed IT Solutions Offerings
Managed Cybersecurity Services
From advanced threat protection to compliance monitoring, BTI builds security into every service in a successful way as 94% of our clients pass audits on their first attempt.
IT Consultancy Services
Whether upgrading infrastructure, migrating to the cloud, or planning cybersecurity strategies, our consultants create tailored roadmaps that align with your business goals.
IT Infrastructure Services
Build a scalable, future-ready IT environment that drives productivity and supports business growth.
Security System Integration Services
Centralize IT, security, and communications into one streamlined system to improve efficiency and resilience.
Hardware Maintenance Services
Extend the life of your IT investments with proactive care, updates, and vendor support management.
IT Outsourcing Services
Reduce overhead by tapping into BTI’s full-scale IT resources at a fraction of the cost; which is ideal for SMBs and growing enterprises.
A Trusted Co-Managed IT Support Partner for SMBs & Enterprises
At BTI, we strengthen IT teams of every size with expert Co-Managed IT Support. Backed by 40+ years of experience and ISO 27001-certified practices, our approach helps businesses cut downtime, reduce risks, and scale with confidence. In fact, 94% of our clients pass audits on their first attempt because our support goes beyond quick fixes to deliver lasting results.
Industries We Support
A Service Beyond Co-Managed IT
Cloud Management
Cloud misconfigurations account for nearly 60% of security breaches. BTI helps you avoid that risk by configuring, securing, and optimizing your cloud platforms—keeping data compliant, accessible, and protected.
Unified Communications & VoIP
Communication failures cost businesses millions in lost productivity each year. BTI prevents that with reliable VoIP and collaboration solutions, keeping your teams connected and customers supported.
Integrated Physical Security & IT Services
Unlike most providers, BTI integrates IT with physical security. From surveillance to access control, we synchronize systems to safeguard your business at every level.
How We Onboard Co-Managed IT Solutions
Step 1: Discovery & Planning
We start with an in-depth consultation to understand your IT goals. Whether you’re a small team or enterprise, our experts create a tailored co-managed IT support plan that aligns with your growth strategy.
Step 2: Environment & Risk Assessment
Using non-invasive tools, we analyze your full IT landscape. Clients often see a significant reduction in risks within their first year thanks to our targeted improvements.
Step 3: Deployment & Optimization
Transparency is key. We provide a clear proposal, then deploy enterprise-grade tools and monitoring systems trusted by Fortune 500 companies.
Step 4: Ongoing Support & Partnership
Co-management means true collaboration. With round-the-clock support and proactive updates, we solve issues before they become problems and keep your IT environment future ready.
Your Success, Our Goal
“Our first and primary goal is to deliver the foremost level of technical quality that can be delivered reliably for each client’s budget..”
Eric Brackett, Founder & President of BTI Communications Group

Why Choose BTI as Your Co-Managed IT Solutions Provider
Jonathon Huff
The Moody Church
Rebecca Gadomski
Edgewood Clinical
Dave Tourje
Alpha Structural, Inc.
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Multiple Locations to Better Serve You
12155 Mora Drive, Suites #1&2
Santa Fe Springs, CA 90670
p. 562-298-5000
1441 Branding Ave Suite #200
Downers Grove, IL 60515
p. 312-432-5300
615 N 48th St, Suite #1048
Phoenix, AZ 85008
p. 602-733-6807

Contact Us Today for a Free Consultation Smarter IT. Less Stress. More Results.
Say goodbye to IT headaches and vendor chaos. BTI’s Co-Managed IT Support is built to keep your business secure, productive, and adaptable. With 40+ years of experience, we provide the backup your IT team needs to succeed.
Book your free consultation today. No sales pitch, just a smarter way to manage IT.