Outsourced IT Services - Experts and Automation on the Go
BTI delivers end-to-end outsourced IT services delivering innovation and cost savings tailored to your needs. Your success is our goal.

35+
Years of Proven Expertise
15+
Industries Served
10,000+
Alerts Handled, Zero Missed
98%
Client Retention Year After Year
IT Outsourcing Where You Pay for De-Risked Outcomes
BTI is here to listen and understand your business objectives, assess the risk and roadmap, and then go to work on your behalf achieving those goals. As an outsourcer, BTI takes on the challenges of procurement, customer satisfaction, financing, staffing, tech stack, management, and delivering operational quality and efficiency.
Discover Why Businesses Outsource IT Support Services to BTI

One Partner. Complete Coverage
BTI takes care of any or all of your in-scope IT needs; from proactive maintenance to cybersecurity, helpdesk services, automation, and onsite support, enhancing convenience and reducing operational costs!
Outsourced IT Services That Evolve with Your Needs
As your business grows, so do your IT needs. Our IT services are designed to scale effortlessly with your environment; making scaling your operations effortless and cost-effective.
Expert Guidance That Maximizes Value
BTI’s outsourced IT services include strategic planning, vendor contract management, and capacity assessments to help you extend hard tech stack life and optimize your IT budget year-round.
Explore BTI’s Outsourced IT Services
IT Hardware Maintenance Services
Ensure your infrastructure performs at the highest standards with proactive updates, replacements, diagnostics, and more through BTI’s IT hardware maintenance services.
Cybersecurity Services
Enjoy peace of mind knowing your data, systems, and people are always protected with industry-leading technologies and proven best practices.
IT Helpdesk Services and Support
Our remote and on-site helpdesk provides fast, reliable support to resolve user issues, improve productivity, and keep your team moving without delay.
Managed IT Services
Get 24/7 monitoring, maintenance, and proactive support that keeps your systems safe and running efficiently.
Co-Managed IT Services
Gain expert support, enhance security, and scale efficiently with a customized partnership approach and world-class support
IT Consultancy Services
Align your technology roadmap with your business objectives through expert guidance from BTI’s world-class IT experts.
IT Infrastructure Services
Experience unmatched performance in your networking, storage, cloud, and virtualization while ensuring your IT infrastructure is scalable and dependable.
IT Integration Services
Combine your IT, security, communications, and data systems into a centralized hub that enhances performance, boosts security, and streamlines management.
Network Design & Optimization
Fuel productivity and connectivity with high-availability networks built for flawless hybrid work, clear VoIP calls, and dependable cloud performance.
A Trusted Outsourced IT Support Services Company for SMBs
At BTI we provide cost-effective outsourcing that gives you access to enterprise-level IT expertise.
Industries We Support
BTI Offers More Than Outsourced IT Services
Cloud Management
Ensures your cloud systems receive proactive IT maintenance. BTI’s team will take care of your tech stack to ensure long-term performance.
Unified Communications & VoIP
Maintain the core infrastructure behind VoIP, Microsoft Teams, and other communication platforms working flawlessly while ensuring your communication systems remain online and secure 24/7/365.
Integrated Physical Security Systems
Keep both your digital and physical systems synchronized with BTI’s comprehensive IT outsourcing services.
Our Proven Onboarding Process
Step 1: Discovery & Planning
Our experienced specialists will map out your IT environment, goals, and hardware lifecycle needs. This allows us to design a comprehensive IT support outsourcing strategy that maximizes performance and equipment lifespan.
Step 2: Environment & Risk Assessment
Our technicians assess your entire IT infrastructure; from servers and switches to endpoints, pinpointing aging systems and upcoming support expirations.
Step 3: Deployment & Optimization
BTI implements proactive monitoring, warranty extensions, and tracking systems with minimal disruption; making sure your devices are fully supported and performing at their best.
Step 4: Ongoing Support & Partnership
We don’t just maintain, we partner with you. Our team provides proactive round-the-clock support to ensure your systems perform to the highest standards.
Your IT Success, Our Goal
“Our first and primary goal is to deliver the foremost level of technical quality that can be delivered reliably for each client’s budget.”
Eric Brackett, Founder & President of BTI Communications Group

Why Choose BTI for Your IT Support and Outsourcing Services
Jonathon Huff
The Moody Church
Rebecca Gadomski
Edgewood Clinical
Dave Tourje
Alpha Structural, Inc.
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Multiple Locations to Better Serve You
12155 Mora Drive, Suites #1&2
Santa Fe Springs, CA 90670
p. 562-298-5000
1441 Branding Ave Suite #200
Downers Grove, IL 60515
p. 312-432-5300
615 N 48th St, Suite #1048
Phoenix, AZ 85008
p. 602-733-6807

Contact Us Today for a Free Consultation Experience World Class Support with BTI’s IT Outsourcing Services
Say goodbye to IT headaches and stay ahead of the competition BTIs IT outsourcing services. Discover how to boost productivity, reduce costs, and enjoy seamless operations today!
Ready to have world-class IT support and outsourcing services?
Schedule your free consultation with BTI today.


