Even fully-staffed IT departments often use IT consultants and co-managed IT providers. Either it doesn’t make sense to support something internally due to time and cost or they need outside expertise. This blog is about how to discern what’s happening and what to do about it.
Here are seven signs you need some sort of managed or co-managed IT services:
1. You experience unplanned downtime on your computer or internet systems.
Unplanned downtime can cost your business thousands of dollars per minute. It can also make security more vulnerable and hurt your reputation. Downtime should be planned and systems proactively monitored. Uptime for IT during business hours is table stakes. If you have unplanned downtime, you may need co-managed or managed IT.
2. Your IT team is overworked.
Your IT staff deserve a life, too. Most businesses can’t afford the 24/7 IT staffing, continuing education, and new automation tools that managed IT providers can offer. Outsourcing parts of IT maintenance and management can free up time for your IT staff to keep up with your business and expedite critical projects.
3. Your phone and email systems sometimes fail.
Your communications systems, whether cloud- or premise-based, are more efficient and safe as managed network services. If they’re not, the systems can get hacked, and your communications may drop. Customer complaints can cost you revenue and damage your reputation. Even if your IT team can monitor your phone and email services, it’s usually cheaper, more reliable, and more efficient to give the task to a managed IT provider.
4. Your credit card company or other vendors say that your credentials have been hacked in their IT systems.
Millions of companies have their credentials compromised every year. Managed security and converged security service providers can provide the tools and personnel to ensure security and business continuity far more efficiently than you can do this yourself.
5. You don’t have time to read the manuals for your “managed” devices such as switches and servers.
Many businesses buy devices and leave them largely in default settings. They install threat-detection systems and often don’t update those settings or monitor alerts either. With an internal IT team, you’re liable for losses when there’s a problem. With a managed IT firm that has proper insurance, you avoid gaps and have someone to sue besides yourself.
6. You worry about employee turnover on your IT team.
Most companies rely on one or several key IT staffers to keep core systems running. With a managed IT or co-managed provider, you have a standby team as backup for everything you need to operate.
7. You worry about IT at your business, even just a little.
Face it. You’ve got more important things to do. Sign up with a specialist for managed IT network services.
If any of these apply to you then contact us today and we’ll show you just how easily we can help!
The Benefits of Upgrading your Outdated Network
According to a recent client, “Partnering with BTI Group for our IT infrastructure upgrade has been a game-changer. Their professionalism, expertise, and customer-centric approach have not only met but exceeded our expectations.”
If you are looking for a reputable, professional, and proficient IT services specialist that looks after your company as if it was their own, BTI is your top choice. As your one-stop-shop for all your IT needs, BTI can provide the perfect solution for your needs while keeping below-rate market prices and granting you access to world-class technicians and IT expertise.
“As we look to the future, we are excited about continuing our partnership with BTI Group, confident that they will support our ongoing IT needs with the same level of excellence and dedication”– Acocella finalized.
Are you ready to take your IT operations to the next level? Contact BTI today to schedule your free business assessment! You are one click away from reduced costs, increased efficiency, and unmatched IT operations!
