Over 40 Years in BusinessISO 27001 compliantPublic sector: GSA contract holder
LA 562-298-5000 · Chicagoland 312-432-5300 · Phoenix 602-733-6807 · Client Support
Over 40 Years in BusinessISO 27001 compliantPublic sector: GSA contract holder
LA 562-298-5000 · Chicagoland 312-432-5300 · Phoenix 602-733-6807 · Client Support
IT Services Company · Managed IT · Cybersecurity · Compliance
BTI is the IT services company that brings managed IT, cybersecurity, compliance and secure AI adoption together under one partner. We have 40 years in business, a 24/7 NOC/SOC, and engineers who reply within 1 business day.
Team size isn't what makes a business a good fit for BTI. With AI tools, a 20-person firm can operate, compete and serve clients like a much larger one, and it needs the same level of security and support to do it. We partner with growth-minded organizations that:
Downtime costs you revenue, clients or compliance standing.
HIPAA, PCI, CMMC, NIST, cyber-insurance requirements or client audits.
You need it governed, secure and actually productive.
You want one partner for IT, network and security.
If that sounds like you, whether you have 20 users or 2,000, let's talk.
Fully managed IT: monitoring, patching, help desk, strategy and vendor management, all with one accountable team.
We add our engineers, tools, monitoring and help desk to your internal IT team.
Business-hours and extended-hours help desk options, set by contract, backed by 24/7 NOC/SOC monitoring.
Threat monitoring by our 24/7 NOC/SOC, plus assessments and fractional CISO leadership.
Audit preparation, policies and controls aligned with ISO 27001, NIST, HIPAA and PCI.
Cloud, Microsoft 365 and infrastructure planning built around how your business runs.
Local engineers for installs, break/fix and hardware lifecycle support.
Design, cabling, Wi-Fi and SD-WAN from a Cisco Select and SMB Black Belt partner with thousands of commercial deployments.
More services: Cybersecurity Assessment · vCISO · Network Security · Governance, Risk & Compliance · Microsoft Solutions · Cloud Consulting · Infrastructure Consulting · Infrastructure-Led Managed IT · Hardware Maintenance
Managed IT pricing generally ranges from about $60 to about $290 per user per month. Where you land depends on your infrastructure, licensing, existing technical and security debt, and how much application support you need. A free IT assessment gives you a firm number. See managed IT pricing →
Many IT providers set up your environment and then leave it alone. BTI keeps improving it. As the security market shifts, we swap in better security tools and vendors, cut out cost you no longer need, and improve reliability. We also bring forward solutions that help you earn revenue, not just keep systems running.
One partner can cover your whole technology stack, which means one contract, one point of accountability and one support number:
100% financing covers hardware, licensing and labor, so you can modernize now and pay over time. Learn about financing →
Software is one of the fastest-rising costs in IT. Gartner forecasts worldwide software spending will grow 15.5% in 2026, and notes that technology budgets are being strained by inflation, rising hardware costs and AI funding initiatives (Gartner, July 2026). For growing businesses, much of that growth arrives as AI add-ons, usage meters and renewal increases.
Through its IT services, BTI makes both kinds of AI work inside your real workflows, then does three things with them: optimizes what you spend, converts expensive AI consumption into low-cost governed workflow automations, and governs the tools, the usage and the systems they touch.
Microsoft Copilot, ChatGPT, Claude and Gemini, chat tools and voice agents your staff use directly, in a company-controlled workspace with access controls and logging.
AI features embedded in the SaaS apps you already pay for, background automations and agents, and AI analytics in security and monitoring, like our 24/7 NOC/SOC's automated alert triage (10,000+ alerts handled, zero missed).
Managed IT typically runs $60 to $290 per user per month, itemized, with no surprise fees. → See managed IT pricing
Santa Fe Springs, CA
562-298-5000
Outsourced IT · Help Desk · Cybersecurity · IT Compliance · Infrastructure · On-Site Support
Remote & multi-site
800-435-7284
Yes, if your business relies on IT, carries security or compliance obligations, or is adopting AI. We look at fit, not a headcount minimum, because an AI-enabled team of 20 often needs the same security and support as a much larger firm. We work with organizations whether they have 20 users or 2,000.
Managed IT pricing generally ranges from about $60 to about $290 per user per month. The figure depends on your infrastructure, licensing, existing technical and security debt, and how much application support you need.
We offer business-hours and extended-hours help desk options, set by contract, backed by 24/7 NOC/SOC monitoring.
Clients under a support agreement can call urgent issues in to 800-435-7284. For all other requests, an engineer replies within 1 business day.
BTI runs ISO 27001 compliant security processes and controls. We are compliant, not certified. We run a 24/7 NOC/SOC.
Yes. One partner covers hardware, licensing, installation, on-site support, cybersecurity and SOC, physical security and VoIP. 100% financing is available and covers hardware, licensing and labor.
Yes. We add our engineers, tools, monitoring and help desk to your internal IT team.
Managed IT, networks and help desk support built for how your industry actually works.
Managed IT, EHR uptime and HIPAA-aligned support for clinics and medical groups.
Healthcare IT services →
Managed IT and help desk support for public agencies with lean IT teams.
Government IT services →
Network, device and help desk support for K-12 districts, charter schools and colleges.
School and college IT services →
Warehouse Wi-Fi, ERP uptime and network support across every shift.
Logistics and manufacturing IT services →
GLBA-ready managed IT for CPA, tax, title and mortgage firms.
Managed IT for CPA, title and mortgage firms →
IT support for water utilities and special districts, with office IT kept apart from plant systems.
IT services for water utilities →
Job trailer networks, mobile device support and tenant improvement cabling.
IT support for construction companies →
Practical managed IT for churches, ministries and nonprofit offices.
IT services for nonprofits and churches →
Venue Wi-Fi, point of sale networks and managed IT for parking operators and venues.
Venue and parking IT services →Tell us about your environment. An engineer will reply within 1 business day. Or talk to IT sales: 312-492-2613.