Full IT Support Services Company for Growing Businesses
BTI is an IT support services company that delivers end-to-end IT services. From helpdesk and infrastructure to cloud and compliance, our experts are backed by over 35+ years of experience offering world-class IT support.
35+
Years of Proven Expertise
15+
Industries Served
10,000+
Alerts Handled, Zero Missed
98%
Client Retention Year After Year
BTI is more than a helpdesk; we’re a full-stack IT support services company that helps businesses scale securely and strategically. From networking and infrastructure to compliance, cloud, and end-user support, we provide the technology backbone that keeps your team moving.
Why Business Leaders and IT Teams Choose BTI
Simplified Full-Service IT
Choosing BTI as your IT support services company eliminates the need for multiple providers by consolidating IT support, cybersecurity, cloud subscriptions, hardware, software, low voltage cabling, voice, contact center, and electronic security.
Expert Support Built for Scale
From small teams to enterprise environments, our IT support and services scale to your needs allowing you to optimize operations without overextending resources.
Strategic Guidance, Not Just Fixes
Our team includes engineers, consultants, and compliance advisors who align IT to your growth strategy and business goals—not just technical tickets.
Cybersecurity Services
Unify your cybersecurity strategy under one trusted partner who understands the operational and regulatory stakes, reduces risk, and supports cyber insurance eligibility with confidence.
Network Design & Optimization
Design, install, and optimize high-availability networks that support hybrid work, VoIP, and cloud services.
Managed IT Services
24/7 monitoring, maintenance, and proactive support that keeps your systems running smoothly—so you can focus on growth.
IT Helpdesk Services
Lightning-fast, responsive end-user support to reduce downtime and keep employees productive.
IT Consulting Services
Align your technology roadmap with your business objectives through expert guidance and planning from world class IT solutions providers.
IT Infrastructure Services
High-performance networking, storage, cloud, and virtualization solutions built for scalability and business continuity.
IT Integration Services
Unify your IT, security, communications, and data systems into one cohesive, high-performing environment.
IT Maintenance Services
Ensure your systems are secure, up-to-date, and performing at their peak with proactive patching and hardware care.
IT Outsourcing Services
Reduce overhead while gaining access to a fully staffed, enterprise-grade support team.
A Trusted IT Security Services Provider for SMB’s & Enterprise Level Organizations
At BTI, we like to help businesses of all sizes maintain resilience and reduce risk through world-class IT security services and consulting.
Industries We Support
Healthcare
Logistics
Government
Education
Financial Services
Manufacturing
Religious Facilities
Professional Services
Integrated Services That Go Beyond IT
Cloud Migration & Management
Cloud email, backup, storage, and M365 optimization.
Unified Communications & VoIP
Cloud phone systems, Teams integration, call center solutions
Physical Security Systems
Access control, surveillance, alarms, and more.No need to coordinate multiple vendors. BTI unifies everything—saving you time, budget, and stress.
Onboarding BTI's IT Support Services Onboarding Process
Step 1: Discovery & Planning
We start with a strategic consultation to understand your business goals, operational pain points, and priorities.
Step 2: Environment & Risk Assessment
Our team evaluates your current infrastructure, software stack, compliance posture, and user requirements to identify risks and opportunities.
Step 3: Deployment & Optimization
BTI delivers a customized rollout—minimizing disruption while aligning IT systems for performance, security, and scalability.
Step 4: Ongoing Support & Partnership
Enjoy 24/7 monitoring, proactive maintenance, and expert guidance—so your IT environment evolves as your business grows.
Your Success, Our Goal
“Our first and primary goal is to deliver the foremost level of technical quality that can be delivered reliably for each client’s budget..”
Discover How BTI Helps Businesses Thrive
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Our IT Partners
Multiple Locations to Better Serve You
12155 Mora Drive, Suites #1&2
Santa Fe Springs, CA 90670
p. 562-298-5000
1441 Branding Ave Suite #200
Downers Grove, IL 60515
p. 312-432-5300
615 N 48th St, Suite #1048
Phoenix, AZ 85008
p. 602-733-6807