IoT Services FAQs

Core Technical FAQs

1. What is IoT cybersecurity and why is it essential for modern businesses?

IoT cybersecurity protects internet-connected devices—like cameras, VoIP phones, access control panels, and industrial controls—from exploitation. As these devices multiply, they’ve become a favorite entry point for attackers. Securing IoT systems prevents lateral movement, data theft, and operational disruption.

2. How do IoT vulnerabilities lead to cyber incidents?

Unpatched IoT devices often run outdated firmware or insecure default configurations. Hackers exploit these weaknesses to gain access to internal networks, move laterally to higher-value targets, or use IoT devices in coordinated attacks like DDoS. Estimates show that between 20–33% of cyber incidents in 2025 involve an IoT device in some capacity.

3. What makes BTI’s IoT cybersecurity services different from other IT companies?

BTI uniquely combines cybersecurity expertise with low-voltage and IoT hardware specialization. We don’t just identify IoT vulnerabilities—we patch, secure, and monitor the actual devices and networks. That means complete coverage across IT, OT, and physical security layers, all supported in-house.

4. How does BTI monitor IoT devices for threats?

Our IoT monitoring platform tracks connected devices for critical vulnerabilities, unusual behavior, failed authentications, or policy violations. When new vulnerabilities are found, we remediate them or notify your vendors to do so.  When anomalies are detected, our SOC team investigates, contains, and remediates threats before they disrupt operations.

Services & Delivery FAQs

5. What types of IoT devices can BTI secure? 

BTI protects a wide range of connected assets including IP cameras, access control systems, VoIP phones, industrial controls, smart building systems, and medical IoT devices. If it connects to your network or cloud environment, BTI can secure it.

6. Do BTI’s IoT security services integrate with existing managed IT services? 

Yes. BTI’s IoT cybersecurity solutions are designed to integrate directly with your managed IT environment—leveraging the same monitoring, alerting, and response infrastructure. IoT protection is built in, not bolted on.

7. Can BTI help with IoT device patching and firmware updates? 

Absolutely. BTI provides IoT vulnerability management and patching as part of our service—detecting, prioritizing, and applying security updates across supported device types to minimize exposure windows.

Compliance & Risk FAQs

8. How does IoT security impact compliance with standards like HIPAA or PCI-DSS? 

IoT devices that handle or connect to regulated data systems must meet the same security standards as IT infrastructure. BTI helps align IoT networks with HIPAA, PCI-DSS, CMMC, and NIST frameworks, reducing compliance risks and audit overhead.

9. What industries benefit most from IoT cybersecurity services? 

Industries with critical infrastructure or connected operations—such as healthcare, logistics, manufacturing, and government—face heightened IoT risks. BTI tailors protection for each vertical, from medical device security to smart facility controls.

Business & ROI FAQs

10. What is the business benefit of IoT security services?

IoT security reduces breach likelihood, downtime, and compliance risk—protecting both data and revenue. It also strengthens overall cybersecurity posture, supporting insurance eligibility and customer trust.

11. How do I get started with BTI’s IoT cybersecurity services?

Schedule your free consultation to assess your IoT environment. BTI will identify vulnerabilities, map risk exposure, and provide a tailored roadmap to secure your devices, data, and cloud connections.

12. What is the difference between IoT security and OT security?

IoT security focuses on connected “smart” devices, while OT (Operational Technology) security protects systems that control industrial processes. BTI secures both—bridging the gap between IT networks and operational environments.

13. Does BTI offer IoT penetration testing or risk assessments?

Yes. BTI’s IoT security assessments simulate real-world attacks to reveal vulnerabilities in your devices, firmware, and network topology—providing actionable insights and remediation plans.