Text messages have been around for over 30 years now, and even though the fundamentals of this technology are largely unchanged, the convenience and efficiency that they offer businesses remain unmatched.
GoodPhone SMS and MMS features offer many benefits compared to other business messaging services. SMS/MMS are reliable, cost-effective, and can be easily analyzed. According to research, 9 out of 10 people read the text messages they receive within 3 minutes! But these are only several of the benefits that SMS/MMS can give your business. Here are 11 reasons how GoodPhone SMS/MMS can be an essential part of your business’ communications.
1. Immediate Delivery
SMS is easy and quickly delivered to your customers’ phones. Not many communication channels offer you the possibility to reach thousands of people in a matter of seconds. This benefit is enhanced by the fact that their responses and initiations come to you just as fast.
2. Easily Trackable
SMS/MMS allows you to instantly see who received your text messages. GoodPhone allows you to have instant analytical data so you can know who opened, read, and responded to your text messages.
3. Younger Customers More Willing to Respond
Many younger customers today prefer text messages over phone calls. If you’re targeting millenial or Gen Z customers, they are more likely to read and respond to your text messages.
4. Cost Effective
GoodPhone Business SMS/MMS marketing is one of the most affordable channels on the market right now. No other digital or traditional method provides such a low price and high effectiveness. A Forrester study compared emailing with texting and found out that, on average, a customer service call costs as much as 16 dollars. Meanwhile, text messages cost well under one dollar in most cases.
5. Increased Reach
Business SMS is designed to reach the most amount of people in the shortest period of time to anyone with a mobile device. In today’s world, most of us have our cellphone with us all day. It’s estimated that there are 7 billion mobile phones in use today. Having SMS/MMS in place will allow you to eliminate barriers and reach anyone at any time!
6. Effective Segmentation
GoodPhone allows you to segment your audience as you please. By leveraging this with the analytical data provided by GoodPhone, you can quickly optimize your text messaging campaigns and maximize your sales potential!
7. No Spam Filters/ Spam Box
Business SMS messages don’t have to go through a spam filter as email does. Since spam filters can prevent users from seeing many emails they want to see, don’t let poor AI spam filters prevent you from contacting your clients and customers.
8. SMS/MMS & Email
SMS/MMS have higher open rates, lower costs, and fewer restrictions when compared to email marketing. This does not mean that emailing is obsolete. But leveraging your business SMS efforts with your email and overall marketing efforts will bring your business better communication, higher open rates, and at the end of the day, more sales.
9. Automation to the Rescue
Automation features like keyword matching, auto-respond, inbound texting, and a common responses library make managing GoodPhone a breeze! With the right IT guidance, your employees will be able to easily manage all of GoodPhone’s effective features and functions.
10. Results on Day 1
Many clients experience the benefits of GoodPhone’ s business SMS on day one! Receiving real inbound client interactions as soon as business SMS is enabled is not uncommon.
11. SMS Works for All
Activating business SMS on employee direct numbers can change one-on-one communications for many staff members. It can also improve business operations, sales, and even accounting services.
BTI: Your Integrated Phone Solutions Provider
Here at BTI, we have more than 35 years of experience in business communication, IT, and the security field. We have the knowledge and expertise you need to take full advantage of your business phone systems.