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A Deep Dive into Generative AI for Business Applications

Generative AI has revolutionized the way we think about technology. The role of technology in our daily lives is far from temporary; it has become an essential component. While AI has become an incredible tool for our daily lives, this is also true when you apply Generative AI for business inquiries.


Unlock the untapped potential of generative AI for business. Experience a transformative tool that will revolutionize your approach and set you apart from the competition.


What is Generative AI?

Generative AI is a type of artificial intelligence that can generate new, realistic content such as images, text, video, and audio. These algorithms are built on top of foundation models that are trained on a huge amount of unlabeled data. This allows them to identify patterns and perform a wide range of tasks.


What Are the Types of Generative AI Models?

There are numerous generative AI models being used today, and the number keeps expanding as AI experts explore different models. When looking at the classifications below, remember that a model can fall into multiple categories. Take, for example, the recent improvements made to ChatGPT and GPT-4, which now classify as transformer-based models, large language models, and multimodal models.


GAN’s (Generative Adversarial Networks)

Generative adversarial networks are powerful models that can generate data samples based on the statistical distribution of the given dataset. These networks are specifically designed to capture the variations present in the data. The magic happens with the use of two networks: the generator and the discriminator.


Mind map showing how GAN's (Generative Adversarial Networks) work.

The generator’s main goal is to generate synthetic data based on random information while the discriminator task is to distinguish between real and made-up information. When put together, the generator will try to generate data that “fools” the discriminator while the discriminator will improve its ability to detect real from made-up data.


As a result, GANs can generate highly realistic content that has great applications for business purposes.


Transformer Based Models

Transformer based models use a set of mathematical techniques known as “attention mechanisms” to identify and detect the key elements of an input effectively and provide a well-structured, and coherent text.

Tools like Chat-GPT, Claude, and Bert are considered transformer-based models.


Autoregressive Models

Autoregressive models are all about generating data one step at a time. They do this by basing the generation of each element on the elements that were generated before it. These models can predict the probability of the next element based on what came before it, and then use that prediction to create new data.


One popular example of an autoregressive model is GPT (Generative Pre-trained Transformer), which is a language model that can generate text that makes sense in each context.


Variational Autoencoders (VAEs)

VAEs, or variational autoencoders, are powerful models that can generate new data by encoding and decoding information to reconstruct your input into a new idea or sample based on learned distribution.


Unimodal Models and Multimodal Models

Unimodal models, which accept only one data input format, are the dominant form of generative AI models.


Chart comparing the differences between unimodal and multimodal generative AI models.

However, multimodal models are trained to analyze data from multiple sources regardless of their source. Multimodal models can analyze text, images, audio, and video and produce a wide range of results based on your input.


Diffusion Models

Diffusion models are all about taking data from a basic starting point and gradually transforming it into a more complex distribution. The idea is to start with a simple, easy-to-sample distribution like a Gaussian distribution, and then apply a series of invertible operations to create the desired complex data distribution.

Once the model has learned this transformation process, it can generate new samples by starting from a point in the simple distribution and "diffusing" it until it reaches the desired complex distribution.


RNNs (Recurrent Neural Networks)

RNNs, or recurrent neural networks, are a type of neural network that excel at processing sequential data like sentences and time-series information. They are super handy for generating stuff by predicting what is coming next in a sequence based on what came before.

However, there is a catch - RNNs struggle with longer sequences due to something called the vanishing gradient problem. Fortunately, there are intelligent individuals who have developed advanced solutions, such as LSTM and GRU, to directly address this challenge.


Generative AI for Business Applications

Generative AI is making waves in the business world, and many companies are already taking advantage of its potential. From custom applications to fine-tuning with proprietary data, businesses are harnessing generative AI to revolutionize their operations.


The benefits are immense:

  • Boosted labor productivity

  • Enhanced customer experiences through personalization

  • Accelerated R&D thanks to generative design

  • Opening doors to new business models

The Benefits from Generative AI for Business

Generative AI is revolutionizing the business word by helping organizations tackle the most complex challenges of our time. As of today, all kinds of organizations are benefiting from generative AI including.

  • Healthcare organizations

  • Contact Centers

  • Banking

  • Marketing Industry

  • Pharma Industry

  • Tech Industry

  • Retail

  • & more


How Can Generative AI Help Your Business

New generative AI models can speed up the adoption of AI, even for organizations without much AI or data science knowledge. Although customization still requires expertise, you can easily implement a generative model for a specific task using minimal data or examples, either through APIs or prompt engineering.


Generative AI is being leveraged by all kinds of businesses to:

  • Generate creative content ideas.

  • Eliminating or streamlining repetitive and time-consuming tasks such as drafting emails, coding, or summarizing documents.

  • Providing personalized experiences by using automation, chatbots, advertising, and more.

  • Offer conversational SMS support.

  • Deliver endless variations on marketing copy.

  • Summarize lengthy documents and texts.

  • Perform data entry.

  • Analyze massive data in seconds.

  • Tracking consumer sentiment.

  • Testing code.

  • Finding bugs in code.

  • & more.


Generative AI & Ethical Issues

Generative AI systems are opening opportunities for everyone to access AI capabilities that were once out of reach. In the past, the lack of training data and computing power was a barrier generative AI for businesses. Nowadays, these systems are making AI work for every organization.


The increased use of AI is a positive development, but it can cause issues if organizations do not have proper governance in place. Some of the ethical issues you may encounter when utilizing generative AI may include:


Biased Information

Generative AI outputs are influenced by the biases present in the data it learns from. A lot of popular language models used today are trained on unfiltered internet content, which means they pick up biases, toxic language, and harmful ideas.


Copyright Issues

Have you ever wondered if the content generated by AI models could be considered copyright infringement? Well, here's the legal dilemma: AI models use data sets sourced from the public internet, so the question is, do the creations of these models count as copies of copyrighted works?


Data Leakage

A growing number of companies are implementing strict policies to prevent employees from sharing sensitive information on ChatGPT. This precaution is taken out of concern that such data could potentially become part of the AI model and resurface in the public domain.


Hallucination

Generative AI's such as ChatGPT have the ability to generate arguments that are incredibly convincing, even though they are completely incorrect. This phenomenon is known as "hallucination" and it can raise concerns about the reliability of the answers provided by AI models.



The Future of AI in Business

The application of Generative AI in Business is reshaping the future of all kinds of industries and organizations. According to recent studies the application of generative AI in business will reshape today’s business landscape completely:

  • 40% of all working hours will be supported or augmented by language-based AI.

  • Between 2030 and 2060, 50% of today’s work activities could be automated by Generative AI.

  • AI is expected to reduce workload by 60% to 70%.

  • By 2025, it is projected that 30% of outbound marketing messages from large organizations will be AI-generated, up from less than 2% in 2022.

  • Generative AI-powered chatbots are expected to reach human-level performance by 2030. It will have a major impact on knowledge work, benefiting marketing and sales functions across all industries.

Source: Accenture.


Looking To Adopt Generative AI for Business Purposes?

Here at BTI, we have 35+ helping small businesses and enterprise level organization reach peak productivity through the adoption of the latest IT, communication, and physical security solutions.


If you are looking for a partner that allows you to boost your productivity, while reducing your overall costs and implementing reliable AI and automation solutions for your organization you are in the right place!


Contact us today to discover how BTI can help your organization grow!

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