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  • BTI Communications Group

8 Benefits of RMM as a Service from an MSP Like BTI

Young businessman enjoying the benefits of RMM.

The benefits of RMM are undeniable. Remote Monitoring and Management (RMM) solutions play a pivotal role in maintaining the health, performance, and security of IT systems.

However, the dilemma lies in whether to purchase and implement RMM solutions in-house or to opt for RMM as a service from a Managed Service Provider (MSP) like BTI.  

Here are 8 compelling reasons why your IT department should consider the latter RMM services.

The Benefits of RMM

Expertise and Experience

As a leading MSP, BTI brings extensive expertise in implementing, maintaining, managing, and supporting remote monitoring and management solutions from various vendors. Our specialization lies in selecting and customizing solutions to fit seamlessly into your network or cloud environment.

From implementation to ongoing maintenance, security updates, and tailored reporting for management and compliance, we handle it all with precision.

Managing diverse systems, applications, and third-party service providers should be a full-time IT position on its own. At BTI, we offer flexible outsourcing options. You can choose to delegate the management of specific systems to us as needed, ensuring convenience, quality, and prompt service without compromise.


Implementing RMM solutions in-house can be costly as it involves not only the purchase of software but also:

  • Hardware investments

  • Training of personnel

  • Ongoing maintenance costs

Outsourcing RMM services to an MSP transforms these capital expenditures into a predictable operational budget, often resulting in significant cost savings.

Focus on Core Business Functions 

Outsourcing RMM services empowers your IT staff to concentrate on strategic initiatives aligned with core business goals. This shift catalyzes innovation and efficiency within your company, freeing your IT team from the burdens of daily monitoring and management tasks.

By doing so, they avoid being tied down by tasks that might demand urgent attention without compromising their time or level of expertise. 

Scalability and Flexibility 

MSPs like BTI offer scalable solutions that grow with your business. This flexibility is vital in adapting to changing business needs and without the need for significant infrastructural or staffing changes on your part. 

Proactive Maintenance and Support 

RMM services provided by MSPs are inherently proactive. They can predict and prevent issues before they escalate into major problems, thereby reducing downtime and maintaining business continuity. 

Datto RMM as a service dashboard.

Enhanced Security 

With the increasing sophistication of cyber threats, having robust security measures in place is critical. MSPs are equipped with the latest security tools and knowledge to safeguard your systems against emerging threats. 


Compliance and Reporting 

Complying with industry regulations can be complex and demanding. MSPs like BTI are well-versed in regulatory requirements and can ensure that your IT systems comply with these standards. Additionally, they provide comprehensive reporting for transparency and auditing purposes. 

Access to Advanced Technologies 

One of the benefits of RMM as a service is having access to the latest technologies and tools in the IT industry for a low cost. By partnering with an MSP, your business can benefit from these advanced technologies without the need for a significant upfront investment. 

Experience The Benefits of RMM with BTI 

The benefits of RMM cannot be overstated. Opting for RMM as a service from an MSP like BTI presents a strategic advantage for businesses. It not only offers cost savings but also brings in expertise, enhances security, and allows your IT team to focus on driving business growth.  

IT is a critical component of business success, partnering with an MSP for RMM services is a decision that can lead to long-term benefits and sustainability.


Take the next step towards unmatched IT efficiency with BTI! Contact us today to enjoy the benefits of RMM as a service 


What is RMM?

RMM or Remote Monitoring and Management is a software platform that allows MSPs (Managed Service Providers) to proactively monitor a client’s IT infrastructure without the need to be on-site. 

What Does an RMM Tool Do?  



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