Managed IT Services in Los Angeles Proactive IT support, cybersecurity, and 24/7 helpdesk services—engineered to reduce downtime, strengthen security, and support growth
Fast local on-site and remote support
24/7 monitoring and response to prevent disruptions
Compliance-ready controls and evidence built into the service
In-House IT, cybersecurity, VoIP, and security experts
ISO-aligned processes • Local engineers • Enterprise-grade tools

35+
Years of Proven Expertise
15+
Industries Served
10,000+
Alerts Handled, Zero Missed
98%
Client Retention Year After Year
What to Expect from BTI IT Managed Service

Free Assessments and Scopes - No Risk - Pay for Outcomes ONLY
BTI charges for outcomes, not assessments, design, and strategy. Clients rave about the value of these and come to expect the ROI in every engagement as if it were automatic. With BTI, that’s what it feels like – zero risk of engagement.
Onboarding Proactive Support and Protection
Once you say “go,” we onboard your enterprise-grade IT support and stabilize your systems and network configuration. Your 24/7 NOC onboards in weeks and begins handling all monitored alerts, patches, and updates while your 24/7 SOC protects and remediates against any cyberthreats and vulnerabilities. Your local helpdesk and field engineers handle every support ticket and dispatch. You go from wherever you started to ISO aligned operational excellence in less than a month.
Consolidated Services, All Your IT Needs.
BTI can deliver on-site or remote, cloud-based or on-premises, secure and AI enabled solutions for IT, VoIP, and security systems with in-house experts.
No other MSP offers the level of enterprise-grade products, services, professional licensing, and independent third party validation that BTI offers.
Wherever it makes sense, you explore opportunities to consolidate services and projects, cutting cost and accelerating progress.
Proactive Reporting and Planning
Review consolidated monthly reporting with clear visibility into performance, projects, risk, and suggestions for future improvements.
Flexible Plans That Scale
Start with the services you need today. Pay only for what you consume, not what you don’t use or need, and scale up or down as your needs and plans evolve without lock-in or penalties. Allocate budget to high ROI projects and vital security needs knowing your actual cost and ROI up front and that your vendor will deliver.
Compliance & Optimization Included
Whether or not formal regulatory compliance assessments are required, BTI aligns Managed IT operations with established security and governance frameworks such as CIS Controls and ISO 27001.
These frameworks guide how we design, monitor, and manage your infrastructure — from access controls and system hardening to patch management, logging, and incident response.
As part of our compliance-driven Managed IT approach, we also offer security validation services such as risk assessments and penetration testing to help identify gaps, verify controls, and reduce exposure over time.
24/7 Monitoring & Management
Our AI-integrated SOC, NOC, and helpdesk provide 24/7/365 monitoring to maintain system health, security, and uptime — delivering enterprise-level coverage without the overhead of internal staffing and tooling.


A Different Class of Technology Partner - Built for Growth, Not Guesswork
BTI supports organizations at different stages of growth — from 50-person teams outgrowing ad-hoc security and IT to multi-location and regulated environments that adhere to strict compliance standards.
If you’re ready to move beyond reactive support and improve your security, IT, and communication technology systems, our on-site and remote managed services teams will meet you where you are today — and support where you’re going next.
Professional, Scalable Execution Includes:
- Fast But Accurate Quotes and Designs Based on Thorough Plans and Assessments
- Answers to Complex Questions Immediately from In-House Experts
- Proactive Support for IT, Cybersecurity, Physical Security, and Voice
- Adherence to Plan Timelines and Budget Goals
- Solutions Built and Delivered to Scale - Not Just to Stabilize
This is why organizations choose BTI when uptime, accountability, and scale start to matter.
Managed and Co-Managed IT Solution Options
From cloud and infrastructure to compliance and user support, our Managed IT Services Solutions adapt to your goals and support provable compliance so you can scale without undue risk or liability. For those businesses with in-house IT, BTI offers a la carte services to supplement manpower, tools, and expertise.
Managed Cyber Security, SOC, SIEM, and Compliance Services
Our managed IT services include always-on protection using layered cybersecurity tools, user training, and compliance safeguards. Your data stays safe, no matter the threat.
Managed 24/7 NOC and Local Helpdesk and On-Site Support
Whether remote or on-site, our IT helpdesk services deliver responsive support that resolves problems fast, keeping your team focused and efficient.
Co-Managed IT Services for Larger Companies with Internal IT
For growing teams with existing IT staff, our co-managed solutions fill the gaps with expert-level coverage, strategic planning, and advanced protection.
Real Results and Testimonials
Jonathon Huff
The Moody Church
Rebecca Gadomski
Edgewood Clinical
Dave Tourje
Alpha Structural, Inc.
Onboarding 30 Days to Onboarded Managed IT Support
Step 1: Discovery & Planning
We begin by assessing your business structure and IT goals. Our approach helps align your managed IT services with your growth, compliance, and productivity needs.
Step 2: Environment & Risk Assessment
We review your systems, tools, and cybersecurity posture to flag gaps before they become problems, the key to any effective managed IT provider strategy.
Step 3: Deployment & Optimization
We roll out solutions with a focus on performance, minimal disruption, and seamless integration. Your systems will run smoother, faster, and more securely.
Step 4: Ongoing Support & Partnership
You get continuous support from a proactive managed IT services company including inheriting ISO 27001 compliant controls working behind the scenes to keep everything running with a defensible cybersecurity and liability shield.
A Trusted IT Services Provider for Fast Growing SMBs and Mid Market Enterprises
World Class, Enterprise-Grade, No Enterprise Bloat
Industries We Support
Your IT Success, Our Goal
“Our first and primary goal is to deliver the foremost level of technical quality that can be delivered reliably for each client’s budget.”
Eric Brackett, Founder & President of BTI Communications Group

Your Resource for Smarter Business Technology IT Related News & Insights
Is your team wasting time waiting for webpages to load? Are dropped calls causing communication breakdowns? Without a well-designed wireless network, these
How does BTI Endpoint Detection & Response (EDR Security) keep organizations safe from all kinds of cyber threats? Learn more!
Having a reliable and efficient business wireless network is essential …
Our Reliable Managed IT Services in California
Experience world-class managed IT services in Anaheim. Whether you are a small business or an enterprise-level organization, we can help!
Multiple Locations to Better Serve You
12155 Mora Drive, Suites #1&2
Santa Fe Springs, CA 90670
p. 562-298-5000
1441 Branding Ave Suite #200
Downers Grove, IL 60515
p. 312-432-5300
615 N 48th St, Suite #1048
Phoenix, AZ 85008
p. 602-733-6807

Contact Us Today for a Free Consultation Simplify IT. Strengthen Your Business.
When you partner with BTI, you eliminate the stress of juggling multiple providers. Our managed IT services in Los Angeles streamline your operations, boost security, and give your team the support they need to thrive.
Let’s Talk IT. Book your free consultation today.


