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Comprehensive Managed IT Services
with Provider Support
BTI Communications Group’s in-depth and cost-effective managed IT services give clients the protection and service they need to stay ahead of the latest cyber-security threats and utilize the latest IT advancements.
BTI is a Certified Partner With Industry Leaders
Helping our clients to implement best practices and obtain compliance:
SOC 1 Compliant
SOC 2 Compliant
What Our Clients Say:
BTI consistently solves IT challenges that our staff doesn't have the skill or time for. Their installation team is excellent and their support always makes sure all of our issues are solved.
The Moody Church
BTI has been exactly what our growing company has needed for so long! They provide friendly, professional service and have consistently been willing to go above and beyond to ensure our complete satisfaction.
The entire team at BTI has exceeded my expectations. They took my company to the technology and security level I needed.
Alpha Structural, Inc.
Our High-Value, Low-Cost Managed IT Services
Preventive maintenance with our automated service platform
Security & Patch Management with Microsoft updates
Centrally managed anti-virus & spyware prevention
Online asset management for hardware & software utilization reporting
Management portal with a ticketing system to support problem escalation and resolution through our service desk
Managed Server Care
Real-time monitoring & alerting of critical server applications
Systems performance and resource utilization reporting
Preventive maintenance for operating systems and applications
Security management for anti-virus software with updates
Problem escalation and remediation for third-party applications
Storage management and usage reporting for critical data
Unlimited phone, remote, and on-site technical support
Core Network Support
Comprehensive network support service with dedicated account representatives assigned to manage IT infrastructure
Telecom services & 3rd party vendor warranty management
Network performance monitoring & DNS management service
Configuration management for routers, switches & wireless
Managed firewall with configuration and security monitoring
Software license management with asset inventory reporting
Backup & Disaster Recovery
Backup and disaster recovery service provides continuous data backup & recovery for Windows servers & desktops
Once a day, offsite replication for data protection, no tapes
Encrypted transport is secure & meets regulatory compliance
Locally installed appliance supports quick restores and business continuity using a built-in server virtualization system
Flexible application delivery options with a hybrid cloud platform
Fully managed and monitored to ensure data integrity
Unrivalled Provider Support
We partner with your IT managers and business management staff to ensure your systems are monitored and maintained around the clock. Our skills, proficiency, and processes exceed all applicable standards mandated by Sarbanes Oxley, HIPAA, and PCI, and we can help ensure that yours do too.
Our first and primary goal is to deliver the foremost level of technical quality that can be delivered reliably and on time for your budget.
When you turn to us for our customized IT solutions, you can trust that any service we provide is based on industry standards and best practices. Our top IT professional services include managed desktop care, core network support, managed server care, and backup and disaster recovery. Since we offer 24/7 constant monitoring, we can also ensure your data and network is always protected.
Partnership You Can Trust
We relieve your IT team from the low-level, invisible, but often critical after-hours preventative updates and repairs necessary in networking, communications, Microsoft server, Apple and Microsoft desktops, and Mobile Device Management systems. We secure your network and systems and audit them for compliance with applicable standards.
Available Additional Services
We provide IT support services that are personalized and meet each individual client’s needs. No matter your business size, we have managed IT solutions to fit any budget. If you have questions or want to discuss your specific needs, call us today!
Our Promise to You
Competent, No cost needs assessments
Itemized pricing and detailed scopes of work
On Time and On Budget
Start With A Free Consultation
We will provide the following at no cost:
Non-evasive IT systems assessment
Analysis of network infrastructure health and vulnerabilities
Detailed recommendations and best practices for the next steps
Itemized and fully transparent quote with no hidden cost or fees
Tell us about yourself
Get started on a solution that saves
© 2023 BTI Communications Group, Ltd. All Rights Reserved.
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