We Strive to be the Total Solution for Your

Business Communication Needs

High Value, Low Cost IT Services

BTI provides customized IT solutions based on industry standards and

best practices with 24 hour monitoring.

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Managed Desktop Care

  • Preventive maintenance with our automated service platform

  • Security & Patch Management with Microsoft updates

  • Centrally managed anti-virus & spyware prevention

  • Online asset management for hardware & software utilization reporting

  • Management portal with a ticketing system to support problem escalation and resolution through our service desk

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Core Network Support

  • Comprehensive network support service with dedicated account representatives assigned to manage IT infrastructure

  • Telecom services & 3rd party vendor warranty management

  • Network performance monitoring & DNS management service

  • Configuration management for Routers, Switches & Wireless

  • Managed firewall with configuration and security monitoring

  • Software license management with asset inventory reporting

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Managed Server Care

  • ​Real-time monitoring & alerting of critical server applications

  • Systems performance and resource utilization reporting

  • Preventive maintenance for Operating System & applications

  • Security management for anti-virus software with updates

  • Problem escalation and remediation for 3rd party applications

  • Storage management and usage reporting for critical data

  • Unlimited phone, remote and on-site technical support

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Backup and Disaster Recovery

  • BDR service provides continuous data backup & recovery for Windows Servers & Desktops

  • Once a day offsite replication for data protection, no tapes

  • Encrypted transport is secure & meets regulatory compliance

  • Locally installed appliance supports quick restores and Business Continuity using a built-in server virtualization system

  • Flexible application delivery options with Hybrid Cloud platform

  • Fully managed and monitored to ensure data integrity​

Unrivalled Support

We partner with your IT Managers and Business Management staff to ensure that your systems are monitored and maintained around the clock. Our goal is to keep systems running continuously while freeing your staff from continual interruption. Our skills, proficiency, and processes exceed all applicable standards mandated by Sarbanes Oxley, HIPAA, or PCI, and we can help ensure that yours do, too.

 

We relieve your IT team from the low level, invisible, but often critical after-hours preventative updates and repairs necessary in networking, communications, Microsoft server, Apple and Microsoft desktops, and Mobile Device Management systems. We secure your network and systems and audit them for compliance with applicable standards. Finally, we provide you with in-depth reporting and tracking of your systems to help you achieve amazing results.

 

We believe that by elevating your IT professionals to a GlobalView viewpoint of your environment, your IT personnel will more capably deliver on your key business initiatives that drive growth and profitability.

We Offer FREE Assessments!

Our free IT Systems Assessment comes with zero strings attached, no expectations, and no obligations on your part. If nothing else, it will be a good third-party validation of how well your systems are currently performing.

 

It only takes 30 minutes to conduct, but when done, you’ll know for sure if your company’s data is secured and, in the event of a disaster, exactly how fast you could be back up and running again.

 

We’ll give you a report of findings that will not only reveal if your data and computer network really are properly backed up and secured, but also if there is anything you need to do now to prevent a major network outage, data loss, hacker attack or other expensive, data-erasing disaster. 

Our Partners