Competitive transparent pricing and itemized quotes and invoices

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Comprehensive Managed IT Services
with Provider Support

BTI Communications Group’s in-depth and cost-effective managed IT services give clients the protection and service they need to stay ahead of the latest cyber-security threats and utilize the latest IT advancements.

Call us to talk to sales and support 562-298-5000

BTI is a Certified Partner With Industry Leaders

Helping our clients to implement best practices and obtain compliance:

SOC 1 Compliant

SOC 2 Compliant

CIS Compliant

HIPAA Compliant

PCI Compliant

HITRUST Compliant

CMMC 2.0 Compliant

ISO 27001 Compliant

NIST Compliant

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Implementing Ongoing IT Risk Management Assessments as a Standard Practice

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Managed IT Provider Accomplishes IT Infrastructure Migration in Less than 2 Weeks

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What Our Clients Say:

BTI consistently solves IT challenges that our staff doesn't have the skill or time for. Their installation team is excellent and their support always makes sure all of our issues are solved.

Jonathon Huff

The Moody Church

BTI has been exactly what our growing company has needed for so long! They provide friendly, professional service and have consistently been willing to go above and beyond to ensure our complete satisfaction.

Rebecca Gadomski

Edgewood Clinical

The entire team at BTI has exceeded my expectations. They took my company to the technology and security level I needed.

Dave Tourje

Alpha Structural, Inc.

Our High-Value, Low-Cost Managed IT Services

Managed Desktop Care

Preventive maintenance with our automated service platform
Security & Patch Management with Microsoft updates
Centrally managed anti-virus & spyware prevention
Online asset management for hardware & software utilization reporting
Management portal with a ticketing system to support problem escalation and resolution through our service desk

Managed Server Care

Real-time monitoring & alerting of critical server applications
Systems performance and resource utilization reporting
Preventive maintenance for operating systems and applications
Security management for anti-virus software with updates
Problem escalation and remediation for third-party applications
Storage management and usage reporting for critical data
Unlimited phone, remote, and on-site technical support

Core Network Support

Comprehensive network support service with dedicated account representatives assigned to manage IT infrastructure
Telecom services & 3rd party vendor warranty management
Network performance monitoring & DNS management service
Configuration management for routers, switches & wireless
Managed firewall with configuration and security monitoring
Software license management with asset inventory reporting

Backup & Disaster Recovery

Backup and disaster recovery service provides continuous data backup & recovery for Windows servers & desktops
Once a day, offsite replication for data protection, no tapes
Encrypted transport is secure & meets regulatory compliance
Locally installed appliance supports quick restores and business continuity using a built-in server virtualization system
Flexible application delivery options with a hybrid cloud platform
Fully managed and monitored to ensure data integrity

Unrivalled Provider Support

We partner with your IT managers and business management staff to ensure your systems are monitored and maintained around the clock. Our skills, proficiency, and processes exceed all applicable standards mandated by Sarbanes Oxley, HIPAA, and PCI, and we can help ensure that yours do too.

Our first and primary goal is to deliver the foremost level of technical quality that can be delivered reliably and on time for your budget.

When you turn to us for our customized IT solutions, you can trust that any service we provide is based on industry standards and best practices. Our top IT professional services include managed desktop care, core network support, managed server care, and backup and disaster recovery. Since we offer 24/7 constant monitoring, we can also ensure your data and network is always protected.

Partnership You Can Trust

We relieve your IT team from the low-level, invisible, but often critical after-hours preventative updates and repairs necessary in networking, communications, Microsoft server, Apple and Microsoft desktops, and Mobile Device Management systems. We secure your network and systems and audit them for compliance with applicable standards.

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Available Additional Services

We provide IT support services that are personalized and meet each individual client’s needs. No matter your business size, we have managed IT solutions to fit any budget. If you have questions or want to discuss your specific needs, call us today!