IT Compliance Services FAQs
Everything You Need to Know About Working with BTI
35+
Years of Proven Expertise
15+
Industries Served
10,000+
Alerts Handled, Zero Missed
98%
Client Retention Year After Year
What is IT Compliance?
IT compliance is an overly broad subject that can best be understood in categories of compliant behavior and standards that may apply to any or all businesses.
First, all businesses must meet the requirements of state and federal law for information security and protection of information that the law considers must be protected. Usually, these laws refer to all personally identified information about an employee, customer, or contractor. In most instances, the very first requirement of these laws is a vulnerability assessment. If you don’t document those assessments, you may be found liable regardless of other circumstances otherwise making you innocent.
Secondly, insurers increasingly require that you meet compliance tests to be covered in any claim. In this sense, it’s a good idea to maintain compliance documentation showing you deserve coverage in the event of any loss or claim. Even if you have insurance, you may not be covered if your practices aren’t what is required for coverage under your policy.
Thirdly, your industry licensing requirements may subject you to standards to maintain your license to do business and avoid fines. For example, if you take credit card payments, no matter how small you are, you must meet PCI compliance standards. If you don’t certify compliance, your credit card processor cuts you off and various state and federal regulators will fine you. The bigger your business becomes, the more standards you find yourself covered by in any industry.
Fourth, your customers may have compliance requirements they need you to meet because of what they do in their business. For example, if you sell anything to a defense contractor, you may be required to be CMMC certified. If you work in healthcare, you may have to be HIPPA certified. If you touch financial information, you may have to be ISO or SOCII certified, etc…
What is the Difference Between IT Security and IT Compliance?
IT security is about the fact of being or not being secure. There are many layers to IT security that involve your systems, your employees, and the data that you rely on to run your business.
IT Compliance is about meeting a stated requirement under the law, your insurance policies, your industry licensing and regulations, or your customers’ industry licensing and regulations.
Who Needs IT Compliance?
Under today’s Federal and State laws, no business can afford to ignore compliance with regulations. Otherwise, the fines will be devastating if any breach or failure to comply.
Compliance with best practices and some sort of documentation and systematic testing of standards is recommended, but not required, for efficiency, uptime, and business continuity.
What Compliance Certifications Does BTI Communications Group Hold?
At BTI Communications Group, we maintain strict compliance across our own operations while also partnering with certified third-party providers to extend enterprise-grade protections to our clients. Below is a breakdown of certifications that BTI itself holds and those that come through our strategic partners and service providers.
BTI’s Own Certifications & Licenses
- ISO 27001 Certified – BTI is directly certified for information security and quality management.
- ISNetworld Certified – Recognized for meeting global standards in contractor and supplier risk management.
- State & Federal Licensing – BTI is licensed by state investigative services, bonded as a commercial security contractor, and all employees undergo FBI background checks and LiveScan fingerprinting.
- Government Contracts – Approved for the U.S. Federal Government, State of California, and Los Angeles County, ensuring compliance with government, security, and military standards.
- Insurance & Risk Coverage – BTI carries industry-leading liability insurance, including employer, professional services, cybersecurity, and errors & omissions.
Certifications via Third-Party Data Centers & Service Providers
- SOC 2 Audited & Certified – Our Security Operations Center (SOC) and Network Operations Center (NOC) undergo independent SOC 2 audits.
- UL Certified Security Monitoring Centers – Our alarm and security monitoring centers are UL certified, licensed, and audited in all 50 states.
- Through our trusted partners and colocation facilities, your hosted data and infrastructure benefit from the following certifications:
- HIPAA Compliant – Protecting healthcare and patient information.
- FISMA High & FedRAMP – Federal standards for sensitive and classified government data.
- PCI-DSS – Payment Card Industry standards for financial transactions.
- SOC 2 Type II & SOC 3 – Independent security and availability audits.
- ISO 27001, ISO 50001, ISO 14001 – International standards for security, energy, and environmental management.
Vendor & Technology Partner Certifications
Beyond compliance frameworks, BTI maintains dozens of vendors and product-specific certifications across IT, VoIP, and security technologies. These allow us to implement, manage, and support enterprise-level solutions tailored to your business.
Multiple Locations to Better Serve You
12155 Mora Drive, Suites #1&2
Santa Fe Springs, CA 90670
p. 562-298-5000
1441 Branding Ave Suite #200
Downers Grove, IL 60515
p. 312-432-5300
615 N 48th St, Suite #1048
Phoenix, AZ 85008
p. 602-733-6807
