Helping Companies Transition From Old Phone Systems that Hindered Remote Work

September 29th, 2020 by admin

A man working from home using a computer and writing

DOWNERS GROVE, IL - BTI Communications Group, a leading managed technology services provider (MTSP), announced today that the company is helping small to mid-sized businesses (SMBs) transition from outdated phone systems that hindered remote worker performance to cloud voice. Many companies that went remote during the pandemic experienced significant issues in communication because of the lack of flexibility and technology of their old phone systems causing communication challenges between employees and customers. BTI Communications Group has come to the rescue of many businesses with their cloud voice solution and the immediate result was higher remote worker productivity and increased customer satisfaction.

Antiquated business phones lack most of today's technology and going remote was very challenging. Cloud voice systems offer advanced security and telephony features such as mobility, presence management, instant messaging, video calling and unified communications. With more people staying home permanently and more hybrid workers (remote/onpremises), the demand for BTI Communications Group’s cloud voice has skyrocketed

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