technical support team wearing headsets sitting at desks talking to customers

Around the Clock Customer Support

BTI is at your service!

We provide 24-hour on-site and remote monitoring and maintenance service for:

  • Business Computer Networks

  • Business Telephone Systems

  • Business Security and Surveillance Systems

  • Business Access Control Systems

The smart choice for your hardware or software technical support, BTI’s help desk is staffed by individuals that are skilled in exceptional problem-solving. They will ensure that the problem is tracked and managed appropriately until solved. Our management services, delivered by over 400 engineers, we bring 24-hour monitoring and management of your IT network infrastructure, communications systems, servers, and desktops.

​Moves, Adds, and Changes


Do you need to move offices? Are you expanding and need additional phones, cameras, switches, servers, or storage? BTI can help you with all your moves, adds, and changes.



Unhappy With Your Current Vendor?


If you currently have support through another vendor but are dissatisfied, let BTI remedy that. We will gladly provide you with the highest levels of customer satisfaction, ease of use and manageability.

Need to open a service ticket?

Call us toll-free for immediate assistance or utilize the form to open a service ticket