
GoodPhone: The VoIP Phone System Built for Modern Businesses
A Reliable, Efficient, Cost-Effective Cloud-Based Phone System
At GoodPhone, we prioritize what matters most: rock-solid reliability, innovative system architecture, powerful features, and hassle-free service. We understand your communication systems are the backbone of your business, and BTI is here to ensure they run flawlessly, every step of the way.
Streamline your unified communication operations with GlobalView Support Services. Get real-time insights and remote support to boost your system reliability.

Work From Anywhere, Anytime
Seamlessly integrate remote and hybrid work models with GoodPhone’s cloud-based flexibility. Use any device – desktop, tablet, or mobile – and ensure business continuity no matter where you are.
Easy Management
Control every aspect of your communication system with an intuitive, web-based portal. No IT expertise needed – just a few clicks to manage users, extensions, and call routing.
Fixed Monthly Costs
With GoodPhone, enjoy predictable monthly costs without hidden fees or surprises. Scale your services up or down with confidence.
Use Your Current Numbers
Enjoy all the features GoodPhone has to offer without the need to change existing numbers.
24/7 Support
Have access to round-the-clock 24/7 US-based customer support.
70+ Features at One Fixed Price
With GoodPhone VoIP phone system, you can transform your communications with features like call recording, auto attendants, business texting, and more, designed to boost your team’s productivity.
Streamline collaboration with secure, high-quality video conferencing built into your communication system.

GoodPhone Contact Center (CCaaS) Capabilities
Empower your Contact Center with GoodPhone’s Integrated Features:

Skill-Based Routing
Automatically connect callers with the best-fit agent for their needs, improving first-call resolution rates.
Call Queuing
Keep your customer experience top-notch by managing high volumes efficiently and minimizing wait times.
CRM Integrations
Access customer data and streamline workflows directly within the communication system for personalized support.
Why Choose GoodPhone VoIP Services?
99.999% Uptime
BTI guarantees uninterrupted service with 99.999% uptime guarantee. You can rely on us for consistent, reliable communication.
Continuous Optimization
BTI takes a proactive approach to optimizing your cloud-based phone systems, providing ongoing support to fine-tune and enhance performance. We'll help you strategically implement new features and capabilities, ensuring you consistently maximize available benefits and stay ahead of the curve.
Security & Compliance
BTI’s expertise in business communications and cybersecurity allows your organization to protect your valuable data while ensuring compliance with the most stringent requirements.
No Additional Hardware
Getting started with GoodPhone is simple: just connect to your high-speed internet. No additional PBX hardware or analog phone lines are needed!

BTI’s Experience: Our Success Across Multiple Industries
“They are the experts on security coverage, but they also listen to our needs based on what we know to be our healthcare workflow and security vulnerabilities. We require expert on-demand support to manage a large network of clinics. Our experience has been that they will go out of their way to take care of us.”
Charles Lomboy
Director of Physical Plant Management
AltaMed
We're incredibly grateful for BTI Group's expertise and customer-centric approach. They made a complex project feel manageable and stress-free. We look forward to utilizing their services again in the near future for any upcoming IT needs.
Anthony Acocella
IT Director
Mapleleaf Ventures, LLC
“BTI came through for us on our first day here. Both Yuriy Tatarintsev and Jesus Vargas did everything they could in making sure we were up and running on April 17th. They are very professional and took the time to explain what needed to be done and what still needs to be done for our complete and secure set up. Thank you!”
Sharon Moultrie
Operations Manager
21st Century Spirits, LLC