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Axis Communication Cameras, Video Management, Storage and Hardware Sales, Installation, and On-Site Support.

BTI is the largest independent Axis Gold partner. Rest assured, we offer preferred pricing and expert installation and support for Axis security, Axis cameras, Axis camera analytics, and everything else Axis.


Axis Camera Support You Can Rely On

At BTI, we're committed to your peace of mind around the clock. Enjoy seamless, 24/7 monitoring and support of your Axis security systems- an invaluable service offered for those subscribed to our GlobalView Maintenance program. Experience optimized security and surveillance. Contact BTI today!

Axis Camera Installation

Whether you're a historic church, business, government, or educational institution, BTI can provide all the infrastructure and labor needed for your Axis camera, analytics, and access control systems to function reliably.


Axis Camera Maintenance

Axis camera maintenance includes hardware, software, firmware, and image quality adjustments as needed. Contact BTI for time and material or service contract support.

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Axis Camera Upgrades

Axis cameras as well as Axis camera analytics are designed to improve over time through firmware and software upgrades. Contact BTI to discuss your upgrade requirements.

Common Axis Maintenance Requirements 

Common issues affecting camera performance include wiring and connectivity, improper installation and mounting, focus, and change of scene adjustments, and recording server adjustments.

Warranty Replacements

Have an Axis camera under warranty but not sure how to get a replacement or repair? We can help support your Axis RMA return and repair of supported Axis cameras.

We have 3 locations to support you!

Call or text one of our offices

615 N 48th St, Suite #1048

Phoenix, AZ 85008
p. 602-733-6807

Axis Camera Station Support

Managing video footage effectively is critical for your surveillance needs. We at BTI understand this and offer comprehensive support for the Axis Camera Station Video Management Systems (VMS).

Software Updates

Axis offers software updates to improve the quality of your cameras and access control systems over time.


Our team has extensive experience in diagnosing and resolving connectivity problems.

Upgrade Assistance:

Experienced pros at BTI will help you make the most of your budget for upgrades to your Axis security systems. 

Superior Support

Axis Communications offers a 5-year warranty for their network cameras, encoders, and additional business security products. Included are firmware updates, upgrades, and feature improvements. When improved Axis camera analytics and smarter technology arrive on the market, Axis rolls back all software improvements to customers with existing compatible Axis cameras at no additional cost!

* 5-year warranty valid for purchases shipped from Axis to the original purchaser on or after 1 April 2020. 3-year warranty valid for purchases shipped from Axis to the original purchaser prior to 1 April 2020.

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BTI Provides On-Site Axis Support

BTI Communications Group is a long-standing Axis Communications Gold Partner (High Volume and Technically Certified.) We install and service Axis Cameras and Access Control systems. BTI offers advanced Axis security products including high-resolution cameras, intelligent analytics, door access control systems, and integration with Axis, camera analytics, and third-party software. Axis security solutions help businesses, governments, schools, and educational institutions to improve security, mitigate risk, and safeguard assets. BTI provides customized design, itemized pricing, installation, and guaranteed support, low-cost, solutions your business needs.

Top BTI Articles On Axis Communications Solutions

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Request Axis Camera Support

Multiple Locations to Better Serve You

BTI Downers Grove

1441 Branding Ave Suite #200

Downers Grove, IL 60515

p. 312-432-5300

BTI Santa Fe Springs

12155 Mora Drive, Suites #1&2

Santa Fe Springs, CA 90670

p. 562-298-5000

BTI Phoenix

615 N 48th St, Suite #1048

Phoenix, AZ 85008
p. 800-435-7284

Tell us about yourself

Get the support you deserve!

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