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Unrivalled Support and Cost Savings

BTI understands that you can't risk a data breach. That's why we offer Managed IT Services, working with your IT staff to design your network and ensure its safety and security - so you can focus on running your business.

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We help your IT management by providing them the support they need to keep your data safe, secure, and always available.

Why hire only one qualified engineer when you can have an entire team to help you?

1. Our Managed IT services take care of all the little things, from routine updates and repairs to emergency response planning and disaster recovery. We have a team of engineers that provide full level II and level III support with a Network Operations Center (NOC) and Security Operations Center (SOC) services.

2. We work invisibly behind the scenes to make sure your systems are always up and running, so you can focus on running a successful company.

3. Plus, our team is always available for help 24/7, so you can rest assured that whatever happens, we've got your back. Contact us today to learn more about our Managed IT services!

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Get IT prepared for anything

Mitigate risk when you're always prepared by relying on our support to keep you safe in the unlikely event of a data breach - either on-site or from remote employees. With Managed IT, you're equipped with the knowledge and tools to avert disaster and maintain your business continuity plan.

Key Features and Service Offerings

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Managed Desktop Care

  • Preventive maintenance with our automated service platform

  • Security & Patch Management with Microsoft updates

  • Centrally managed anti-virus & spyware prevention

  • Online asset management for hardware & software utilization reporting

  • Management portal with a ticketing system to support problem escalation and resolution through our service desk

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Core Network Support

  • Comprehensive network support service with dedicated account representatives assigned to manage IT infrastructure

  • Telecom services & 3rd party vendor warranty management

  • Network performance monitoring & DNS management service

  • Configuration management for Routers, Switches & Wireless

  • Managed firewall with configuration and security monitoring

  • Software license management with asset inventory reporting

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Managed Server Care

  • ​Real-time monitoring & alerting of critical server applications

  • Systems performance and resource utilization reporting

  • Preventive maintenance for Operating System & applications

  • Security management for anti-virus software with updates

  • Problem escalation and remediation for 3rd party applications

  • Storage management and usage reporting for critical data

  • Unlimited phone, remote and on-site technical support

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Backup and Disaster Recovery

  • BDR service provides continuous data backup & recovery for Windows Servers & Desktops

  • Once a day offsite replication for data protection, no tapes

  • Encrypted transport is secure & meets regulatory compliance

  • Locally installed appliance supports quick restores and Business Continuity using a built-in server virtualization system

  • Flexible application delivery options with Hybrid Cloud platform

  • Fully managed and monitored to ensure data integrity​

We Offer FREE Assessments!

Our free IT Systems Assessment comes with zero strings attached, no expectations, and no obligations on your part. If nothing else, it will be a good third-party validation of how well your systems are currently performing.

 

It only takes 30 minutes to conduct, but when done, you’ll know for sure if your company’s data is secured and, in the event of a disaster, exactly how fast you could be back up and running again.

 

We’ll give you a report of findings that will not only reveal if your data and computer network really are properly backed up and secured, but also if there is anything you need to do now to prevent a major network outage, data loss, hacker attack or other expensive, data-erasing disaster. 

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