September 29th, 2020 by admin
DOWNERS GROVE, IL - BTI Communications Group, a leading managed technology services provider (MTSP), announced today that the company is helping small to mid-sized businesses (SMBs) transition from outdated phone systems that hindered remote worker performance to cloud voice. Many companies that...
Posted in: Press Release
November 10th, 2014 by admin
BTI understands that it is difficult to continually increase your speed and bandwidth, business continuity, simplified service plans, and control costs in carrier, data center, and cloud computing services. This is why we want to partner with you in order to provide you with the best service at the best...
Posted in: Services
July 21st, 2014 by admin
BTI Communications Group Presents ShoreTel Tip of the Week! ShoreTel Communicator Hot Keys This week's tip will help ShoreTel Communicator users to navigate through functions by using "Hot Keys", otherwise known as Control, Alt, and F-Key Functions. ShoreTel Communicator comes with a set of hot keys...
Posted in: Industry Solutions
July 14th, 2014 by admin
BTI Communications Group Presents ShoreTel Tip of the Week! Viewing Participants on a Conference Call Have you ever been on a conference call and wondered how many people were on the call or you wanted to know how to view the participants of the call? In this week's tip, we will show you how to press...
Posted in: Industry Solutions
July 9th, 2014 by admin
BTI Communications Group Presents ShoreTel Tip of the Week! Build a Speed Dial List This week's tip will show ShoreTel Communicator users how to set up a list of speed dials that can be accessed from both the Communicator and your ShoreTel IP phone! In addition to initiating voice calls, you can add,...
Posted in: Industry Solutions
July 4th, 2014 by admin
BTI Communications Group Presents ShoreTel Tip of the Week! Audio Conference Commands This week's tip provides you with a list of commands that will help you control your audio conference. During an audio conference, the following key commands can be used: #0 List available commands #1...
Posted in: Industry Solutions
June 29th, 2014 by admin
BTI Communications Group Presents ShoreTel Tip of the Week! ShoreTel Extension Reassignment Have All Calls to Your Extension Ring on Another Phone At times, you may be in the office working away from your normal desk phone and you need your calls to ring at another desk. ShoreTel offers a simple...
Posted in: Industry Solutions
June 24th, 2014 by admin
BTI Communications Group Presents ShoreTel Tip of the Week! Changing Your Ring Tone If you are in a busy area and all the phone ring tones sound the same, you can differentiate your ring tone in order to make it easier to recognize when you have a call. Today's tip will show you how! It's simple,...
Posted in: Industry Solutions
June 19th, 2014 by admin
BTI Communications Group Presents ShoreTel Tip of the Week! Record Your Personal Holiday Greeting During this Fourth of July holiday week, it is likely that your work hours will differ from the norm. A recorded holiday greeting is one way to ensure your customers and colleagues are aware of your...
Posted in: Industry Solutions
June 14th, 2014 by admin
BTI Communications Group Presents ShoreTel Tip of the Week! Configuring the Find Me Feature We are frequently asked, "What is the best way to configure the 'Find Me' feature on the ShoreTel system?" In today's tip we will offer a few suggestions that will help you get the most out of this cool feature....
Posted in: Industry Solutions
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