September 29th, 2020 by admin
DOWNERS GROVE, IL - BTI Communications Group, a leading managed technology services
provider (MTSP), announced today that the company is helping small to mid-sized businesses (SMBs) transition from outdated phone systems that hindered remote worker performance to cloud voice. Many companies that...
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Tags: business, telecommunications, Business Phones, cloud, phone, communications, phone systems, Technology, cloud-based communications, remote office, collaboration
Posted in: Press Release
December 6th, 2018 by admin
As times change more and more of what used to be industry standards and top of the line tech becomes outdated. The old ways things were done before is quickly declining in efficiency. One of the of the biggest industries hit by this is Call Centers. Most of them are using old phone systems...
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Tags: telecommunications, call center, Technology
Posted in: Solutions
August 10th, 2017 by admin
BTI has long been a member of the Technology Assurance Group (TAG), an organization of the leading unified communications companies in North America. We enjoy attending the conferences and workshops, as well as networking with other businesses in the industry.
This past June, two members of our next...
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Tags: business, telecommunications, News, communications
Posted in: BTI, News
November 10th, 2014 by admin
BTI understands that it is difficult to continually increase your speed and bandwidth, business continuity, simplified service plans, and control costs in carrier, data center, and cloud computing services. This is why we want to partner with you in order to provide you with the best service at the best...
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Tags: voip, business, unified communications, telecommunications, BTI Group, Business Phones
Posted in: Services
August 4th, 2014 by admin
Did you hear the great news? BTI Achieves a High Net Promoter Score (Again) and has become a Gold Partner with ShoreTel! The customer’s experience is measured using the globally recognized Net Promoter Score (NPS®). This score is the source to measure customer loyalty, ensure profitable growth and gain...
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Tags: telecommunications, ShoreTel, customer service
Posted in: BTI
May 13th, 2014 by admin
The legal industry faces unique challenges handling client information, controlling costs, and producing income. You must maintain the strictest level of privacy while still making data easy to locate and access. To control costs and produce income, you need reliable communication and collaboration solutions...
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Tags: business, telecommunications, industry solutions, legal
Posted in: BTI, Industry Solutions
May 7th, 2014 by admin
Unlimited communications and executive technology management are at the core of our products and services. We provide the highest quality Unified Communications (UC) and Voice Over IP (VoIP) products available today and integrate these products into a customized network platform applying a management...
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Tags: voip, business, unified communications, telecommunications
Posted in: BTI