06/29 - ShoreTel Tip of the Week!

June 29th, 2014 by admin

BTI Communications Group Presents

ShoreTel Tip of the Week!

ShoreTel Extension Reassignment

Have All Calls to Your Extension Ring on Another Phone At times, you may be in the office working away from your normal desk phone and you need your calls to ring at another desk.  ShoreTel offers a simple solution to get this done!  Just change your extension assignment to have all your calls ring to your temporary phone just as they would normally ring at your desk. This week's tip will show you how: REASSIGN EXTENSION TO ANY PHONE
  • Press the Voice Mail button on the phone where you will be temporarily located
  • Once the auto attendant picks up, immediately press ##
  • Enter the extension number you wish to reassign
  • Enter the password for that extension
  • Press Option 7, Mailbox Options
  • Press Option 3, Reassign Your Extension
  • Press Option 1, Assign Your Extension To This Telephone
REVERT EXTENSION BACK TO YOUR ORIGINAL PHONE
  • Press the Voice Mail button on the phone that had been previously reassigned
  • Once the auto attendant picks up, immediately press ##
  • Enter the extension number you wish to reassign
  • Enter the password for that extension
  • Press Option 7, Mailbox Options
  • Press Option 3, Reassign Your Extension
  • Press Option 2, Unassign Your Extension
That's all there is to it!

Thank you for reading your ShoreTel Tip. Have a great week!

Posted in: Industry Solutions,


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