August 5th, 2019 by admin
DOWNERS GROVE, IL – BTI Communications Group, a leading managed technology services provider (MTSP), recently has announced that the company is alerting small to mid-sized businesses (SMBs) about the prevalence of robocall scams and how any organization can best handle these calls to ensure that all sensitive company information remains protected. BTI Communications Group has compiled a handful of best practices which SMBs need to implement immediately to protect their organizations.
Robocalls use an automated computer dialer to deliver a prerecorded message in an attempt to get the end-user to engage in any way. Other robocalls simply call from an anonymous number or utilize Caller ID “Spoofing” to misdirect the person on the other line and only ring once. The main goal for a scammer is to get the person to call back and then to connect that person to services that rack up charges through the phone account. Oftentimes, robocallers leave messages about unclaimed lottery winnings, fraudulent credit card notices, social security/medicare accounts or even adult phone services. In every case, they can result in exorbitant charges and compromised security.
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