07/21 - ShoreTel Tip of the Week!

July 21st, 2014 by admin

BTI Communications Group Presents

ShoreTel Tip of the Week!

ShoreTel Communicator Hot Keys

This week's tip will help ShoreTel Communicator users to navigate through functions by using "Hot Keys", otherwise known as Control, Alt, and F-Key Functions. ShoreTel Communicator comes with a set of hot keys that you may find more convenient to utilize at times to change your call handling mode. To change your call handling mode, press the following keys:
  • CTRL + SHIFT + 1 = Standard
  • CTRL + SHIFT + 2 = In a Meeting
  • CTRL + SHIFT + 3 = Out of Office
  • CTRL + SHIFT + 4 = Extended Absence
  • CTRL + SHIFT + 5 = Custom
Below is a list of standard hot key options available:
  • Control Key +
  • A = Answer
  • H = Hold/Un-Hold
  • T = Transfer
  • U = Hang up
  • O = Options Menu
  • Y = Transfer direct to VM
  • J = Conference
  • K = Park
  • ALT Key + (Only Alt+F will work if the ShoreTel Communicator is DOCKED)
  • W = Windows Menu
  • T = Tools Menu
  • D = Dial Menu
  • F = Main Menu (Opens ShoreTel Application Button Menu)
  • H = Help Menu
  • K = Workgroup Menu
  • C = Call Menu
  • V = View Menu
F Keys
  • F1 = Help
  • F4 = Opens the call history in the quick dialer
  • F7 = Hold
  • F10 = Transfer
  • F11 = Conference
  • F12 = Park

You will also notice the "Hot Keys" located next to the commands on your ShoreTel Communicator.

Communicator Hot Keys

Thank you for reading your ShoreTel Tip. Have a great week!

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