BTI Communications Group, Chicago IL

Communication is Our Business

Call us at 800.HELP.BTI

What's New

Company News

Mitel Acquiring Shoretel - What Does It Mean for Clients?

BTI Communications Group, Ltd. is an established reseller of both Mitel and Shoretel products. BTI has a 22 year business history with Mitel and a 10 year business history with Shoretel and many clients with both companies' systems. Both companies are very strong players in the business communication system business today with substantial market share.

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We have a new fully stocked fleet of vehicles

These vehicles will help our technicians get to our clients quickly and safely.

BTI Group Fleet

BTI's Cisco Meraki Solution: A Complete Cloud-Managed Network

BTI offers Cisco cloud-managed Meraki access points (MR), switches (MS), and security appliances (MX), as well as mobile device management and enterprise mobility management solutions (Systems Manager Standard and Enterprise).

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Virtualization with VMware vSphere

Benefits of Deploying vSphere

  • vSphere reduces IT expenses for manpower, electricity, and software and hardware maintenance.
  • vSphere enables your IT team to turn up new servers, desktops, and applications in a fraction of the time they otherwise would need.
  • vSphere can reduce downtime, improve business continuity and backup processes, extend the life of older applications, and improve system performance across the network and Internet.

Virtualization with VMware vSphere

Operational Network-Defined

For a network to be considered operational, it would, by necessity, need to work well without further unexpected assistance or attention. As with anything that doesn't work well without unexpected attention, you lose valuable productivity and time when you depend on it... Read more

We are a Premier Certified Cisco Partner

Premier Partner

Latest Blog

Confidential Data Destruction

August 31st, 2017 by admin

Data security is a high priority in this age of hackers and tech gurus, stealing data and holding it ransom is a real threat. Data containing personal information is often a target, with social security numbers, medical records, credit card info, and tax details having...
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Tags: data security, data destruction, HIPAA compliance,

Posted in: Security,

Enhancing Network Performance with SD-WAN Technology

August 17th, 2017 by admin

We are excited to announce our offering of SD-WAN (Software-Defined Networking in a Wide Area Network). SD-WAN simplifies the management and operation of a WAN (Wide Area Network) by separating the networking hardware from its control mechanism. A key application of an SD-WAN is to allow companies...
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Tags: SD-WAN, Technology, Network,

Posted in: Press Release,

Joining TAG's Succession Boot Camp

August 10th, 2017 by admin

BTI has long been a member of the Technology Assurance Group (TAG), an organization of the leading unified communications companies in North America. We enjoy attending the conferences and workshops, as well as networking with other businesses in the industry. This past June, two members of our next...
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Tags: business, telecommunications, News, communications,

Posted in: BTI, News,

Modern Security Solutions (Part 2)

July 28th, 2017 by admin

In our last blog post we covered some of the benefits of installing an intrusion alarm system for your building. Today we want to focus on another aspect of modern security – access control. Similar to an intrusion alarm system, this element of your security system can deter intruders or unauthorized...
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Tags: innovative, Keyscan, access control, security, innovative systems,

Posted in: Services, Security,

Modern Security Solutions (Part 1)

July 9th, 2017 by admin

The next few blog posts will focus on various security and surveillance solutions that aim to better protect your business. Today we want to discuss the benefits of our integrated intrusion alarm systems in creating a secure facility. If you want to be able to assure customers, employees, vendors,...
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Tags: Security Management, surveillance, alarm system,

Posted in: Security,

Reviewing Your Service Providers

April 20th, 2017 by admin

It can be a real hassle to research, sort through, and meet with individual IT service providers, on the search for a good deal for your business. You're looking for reliability, low costs, and quality service. But do you know the current industry standards and best practices? BTI is an experienced...
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Tags: savings, communications, carriers, service providers, phone systems,

Posted in: Services,

Easy Unified Communication

March 21st, 2017 by admin

When you're working together as a team, communication is key. That's what makes it so frustrating when you're technology stands in the way. You end up spending all day trying to reach a colleague, or figuring out where you received that message - over email, one of your phones, or in a voicemail. With...
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Tags: unified communications, communications, service providers, phone systems, feature-rich,

Posted in: Services, Products,

Managing IT Service Providers

January 30th, 2017 by admin

We understand that managing IT vendors and contracts can be a hassle. What questions do you need to ask? Are you getting the best services? Are you comparing vendors using the newest industry best practice standards? Are you being overcharged?   All of this distracts and detracts from...
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Tags: IT management, carriers, service providers, phone systems,

Posted in: Services,

World-class Monitoring and IT Support

November 2nd, 2016 by admin

Are you a business that offers medical help? We have some great technology solutions for you! BTI has helped numerous medical groups, hospitals, and physicians achieve cost savings plus mounds of returns on investments. We have helped clients ensure HIPAA compliance with monitored data centers and redundant...
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Tags: Managed Services, managed IT, medical industry, healthcare,

Posted in: Services,

No Need to Fear Disaster

October 4th, 2016 by admin

Join more than 30,000 companies from around the globe who use the intriguing software-based system we recently introduced - 3CX. This PBX system is hardware-free, releasing you from all of the lost time that maintenance and replacement cost your business. We are in love with 3CX because of its innovative,...
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Tags: 3CX, products we love, PBX system, innovative, forward thinking,

Posted in: Industry Solutions, Services, Products,

Press Releases



Contact Us

BTI at a Glance


1985 Chicago, Illinois


Enterprise businesses with multiple locations and high volume voice, data, networking and security requisites.

Key Executives

Spanning over 35 years of strategic management experience in the Technology and Telecommunications industries.


  • 15700 West 103rd St.
  • Suite 100
  • Lemont, IL 60439


  • Southern California
  • Illinois
  • Minnesota
  • Arizona