BTI Communications Group, Chicago IL

Communication is Our Business

Call us at 800.HELP.BTI

What's New

Company News

Mitel Acquiring Shoretel - What Does It Mean for Clients?

BTI Communications Group, Ltd. is an established reseller of both Mitel and Shoretel products. BTI has a 22 year business history with Mitel and a 10 year business history with Shoretel and many clients with both companies' systems. Both companies are very strong players in the business communication system business today with substantial market share.

Learn More

We have a new fully stocked fleet of vehicles

These vehicles will help our technicians get to our clients quickly and safely.

BTI Group Fleet

BTI's Cisco Meraki Solution: A Complete Cloud-Managed Network

BTI offers Cisco cloud-managed Meraki access points (MR), switches (MS), and security appliances (MX), as well as mobile device management and enterprise mobility management solutions (Systems Manager Standard and Enterprise).

Learn More

Virtualization with VMware vSphere

Benefits of Deploying vSphere

  • vSphere reduces IT expenses for manpower, electricity, and software and hardware maintenance.
  • vSphere enables your IT team to turn up new servers, desktops, and applications in a fraction of the time they otherwise would need.
  • vSphere can reduce downtime, improve business continuity and backup processes, extend the life of older applications, and improve system performance across the network and Internet.

Virtualization with VMware vSphere

Operational Network-Defined

For a network to be considered operational, it would, by necessity, need to work well without further unexpected assistance or attention. As with anything that doesn't work well without unexpected attention, you lose valuable productivity and time when you depend on it... Read more

We are a Premier Certified Cisco Partner

Premier Partner

Latest Blog

Don’t Stress About Critical Data Loss

June 15th, 2018 by admin

It’s the middle of the week, your server suddenly goes down and you’re scrambling to get back all of your crucial data that keeps your business running smoothly. The loss of data can be detrimental to your business. Whether you’re in the middle of drawing up a huge proposal for a potential business...
Read Full Story »

Posted in: Industry Solutions,

BTI Sponsors the Champion Angels!

June 11th, 2018 by admin

We are very proud to have the opportunity to sponsor this local t-ball team, and are happy to share this letter we received from the coach: I wanted to thank you and BTI for your sponsorship of the Champion Angels! We had a really fun and awesome season. The players learned...
Read Full Story »

Posted in: Community,

BTI Communications Group Disrupts Cybersecurity Industry with New Program

June 1st, 2018 by admin

LEMONT, IL – BTI Communications Group a leading managed technology services provider, announced today that the company has launched a cybersecurity security-as-aservice program designed to protect businesses from daily attacks. BTI Communications Group’s cybersecurity-as-aservice is an all-inclusive...
Read Full Story »

Posted in: Press Release,

Call Center Solutions to Fit Your Business

May 23rd, 2018 by admin

Imagine one day your phone system stops working and you can no longer take calls from all of your loyal customers. Thankfully if you choose BTI this sort of situation only happens in bad dreams! No matter the size of your business, big or small, BTI has great solutions for your call center needs to...
Read Full Story »

Posted in: Industry Solutions,

Server and Desktop Virtualization

May 10th, 2018 by admin

BTI is ideally suited to help IT professionals manage and maintain virtual environments. We have state of the art assessment tools and partner with major virtualization and software providers. Our partnership with VMware, and using vSphere will enable us to help build your virtual infrastructure, deploy...
Read Full Story »

Posted in: Industry Solutions,

BTI Communications Group Selected to Attend Technology Assurance Group’s Annual Convention

March 22nd, 2018 by admin

Lemont, IL – February 26, 2018 BTI Communications Group, a leading managed technology services provider, announced today that the company has been selected to attend Technology Assurance Group’s 18th Annual Convention in San Diego, California on April 28th through May 2nd. TAG is an organization...
Read Full Story »

Posted in: Press Release,

Disaster Recovery Solutions to Protect Your Business

March 2nd, 2018 by admin

After a bad storm or natural disaster, small and medium-sized business owners sometimes hear horror stories of companies that took weeks to get back on their feet. Systems were down, equipment fried, and, worst of all, servers were damaged. Too often, businesses rely completely on onsite...
Read Full Story »

Posted in: Services,

State of the Union for Technology In 2018

February 22nd, 2018 by admin

BTI Communications Group a leader in managed technology services, announced today that the company sharing its predictions for the future of the technology sector. BTI Communications Group is preparing business owners for the anticipated technology explosion in 2018. One of the bases for this prediction...
Read Full Story »

Posted in: Press Release,

New Team Members

January 18th, 2018 by admin

We’d like to give a big warm welcome to our new hires from the past few months! We’ve changed a lot since starting this company in 1985 and it’s always good to take a moment and enjoy more recent additions. Since July we’ve had several new people join our different offices. Joining us to expand our...
Read Full Story »

Posted in: News,

Managed IT Services

January 6th, 2018 by admin

At BTI, we partner with you to eliminate low level, but critical updates and repairs necessary to keep your network up and running. For less than the cost of a typical in-house 8x5 help desk, we will deliver a network of engineers that will ensure your compliance with SOX, HIPAA or PCI mandated standards....
Read Full Story »

Posted in: Services,

Press Releases




Contact Us

BTI at a Glance


1985 Chicago, Illinois


Enterprise businesses with multiple locations and high volume voice, data, networking and security requisites.

Key Executives

Spanning over 35 years of strategic management experience in the Technology and Telecommunications industries.


  • 15700 West 103rd St.
  • Suite 100
  • Lemont, IL 60439


  • Southern California
  • Illinois
  • Minnesota
  • Arizona