BTI Communications Group, Chicago IL

Communication is Our Business

Call us at 800.HELP.BTI

What's New

Company News

We have a new fully stocked fleet of vehicles

These vehicles will help our technicians get to our clients quickly and safely.

BTI Group Fleet

BTI's Cisco Meraki Solution: A Complete Cloud-Managed Network

BTI offers Cisco cloud-managed Meraki access points (MR), switches (MS), and security appliances (MX), as well as mobile device management and enterprise mobility management solutions (Systems Manager Standard and Enterprise).

Learn More


Virtualization with VMware vSphere

Benefits of Deploying vSphere

  • vSphere reduces IT expenses for manpower, electricity, and software and hardware maintenance.
  • vSphere enables your IT team to turn up new servers, desktops, and applications in a fraction of the time they otherwise would need.
  • vSphere can reduce downtime, improve business continuity and backup processes, extend the life of older applications, and improve system performance across the network and Internet.

Virtualization with VMware vSphere


Operational Network-Defined

For a network to be considered operational, it would, by necessity, need to work well without further unexpected assistance or attention. As with anything that doesn't work well without unexpected attention, you lose valuable productivity and time when you depend on it... Read more


We are a Premier Certified Cisco Partner

Premier Partner

Latest Blog

Reviewing Your Service Providers

April 20th, 2017 by admin

It can be a real hassle to research, sort through, and meet with individual IT service providers, on the search for a good deal for your business. You're looking for reliability, low costs, and quality service. But do you know the current industry standards and best practices? BTI is an experienced...
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Tags: savings, communications, carriers, service providers, phone systems,

Posted in: Services,

Easy Unified Communication

March 21st, 2017 by admin

When you're working together as a team, communication is key. That's what makes it so frustrating when you're technology stands in the way. You end up spending all day trying to reach a colleague, or figuring out where you received that message - over email, one of your phones, or in a voicemail. With...
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Tags: unified communications, communications, service providers, phone systems, feature-rich,

Posted in: Services, Products,

Managing IT Service Providers

January 30th, 2017 by admin

We understand that managing IT vendors and contracts can be a hassle. What questions do you need to ask? Are you getting the best services? Are you comparing vendors using the newest industry best practice standards? Are you being overcharged?   All of this distracts and detracts from...
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Tags: IT management, carriers, service providers, phone systems,

Posted in: Services,

World-class Monitoring and IT Support

November 2nd, 2016 by admin

Are you a business that offers medical help? We have some great technology solutions for you! BTI has helped numerous medical groups, hospitals, and physicians achieve cost savings plus mounds of returns on investments. We have helped clients ensure HIPAA compliance with monitored data centers and redundant...
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Tags: Managed Services, managed IT, medical industry, healthcare,

Posted in: Services,

No Need to Fear Disaster

October 4th, 2016 by admin

Join more than 30,000 companies from around the globe who use the intriguing software-based system we recently introduced - 3CX. This PBX system is hardware-free, releasing you from all of the lost time that maintenance and replacement cost your business. We are in love with 3CX because of its innovative,...
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Tags: 3CX, products we love, PBX system, innovative, forward thinking,

Posted in: Industry Solutions, Services, Products,

Security as a Priority

September 28th, 2016 by admin

Looking for the best surveillance system that uses leading technology to reliably secure your facility? BTI can help you manage your business more efficiently by making sure you and your employees are safe. When safety is our priority, you can be assured that you will get the reliable, foremost technical...
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Tags: digital surveillance, protection, market leaders, safety as a priority,

Posted in: BTI, Industry Solutions,

ShoreTel Tip of the Week!  Using Outlook with Voice Mail Features (conclusion)

August 17th, 2016 by admin

This series concludes with two more features you can utilize with your ShoreTel Communicator, integrating your voice mail with Outlook.  In this week’s ShoreTel tip, we will assess the following voice mail integration features: Deleting a voice mail Moving a voice mail into another folder Deleting...
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Tags: outlook, integration, ShoreTel Communicator, ShoreTel Voice Mail,

Posted in: BTI, Tip of the Week, ShoreTel,

ShoreTel Tip of the Week!  Using Outlook with Voice Mail Features (cont.)

August 10th, 2016 by admin

This series continues with more features you can utilize with your ShoreTel Communicator, integrating your voice mail with Outlook.  In this week’s ShoreTel tip, we will assess the following voice mail integration features: Forward a voice mail Edit the subject of a voice mail     Forwarding a Voice...
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Tags: ShoreTel Communicator, outlook integration, Outlook Inbox, Sho,

Posted in: BTI, Tip of the Week, ShoreTel,

ShoreTel Tip of the Week!  Using Outlook with Voice Mail Features (cont.)

August 3rd, 2016 by admin

With ShoreTel Communicator you can integrate your voice mail with Outlook.  There are many voice mail features you can utilize from your Outlook.  In this week’s ShoreTel tip, we will assess the following voice mail integration features: Replying to a Voice Mail Creating a New Voice Mail Replying...
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Tags: ShoreTel Communicator, ShoreTel Voice Mail, Outlook Voicemail,

Posted in: BTI, ShoreTel,

ShoreTel Tip of the Week!  Using Outlook with Voice Mail Features

July 27th, 2016 by admin

With ShoreTel Communicator you can integrate your voice mail with Outlook.  There are many voice mail featuresyou can utilize from your Outlook.  In this week’s ShoreTel tip, we will assess the following voice mail integration features: Selecting your playback device Listening to a voice mail Selecting...
Read Full Story »

Tags: ShoreTel Voice Mail, outlook integration,

Posted in: BTI, ShoreTel,


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BTI at a Glance

Founded

1985 Chicago, Illinois

Customers

Enterprise businesses with multiple locations and high volume voice, data, networking and security requisites.

Key Executives

Spanning over 35 years of strategic management experience in the Technology and Telecommunications industries.

Headquarters

  • 15700 West 103rd St.
  • Suite 100
  • Lemont, IL 60439

Locations

  • Southern California
  • Illinois
  • Minnesota
  • Arizona