Remember when your telephone system snaked like an octopus through your offices, cluttering walls and desks with multiple cords per phone unit? Individual phones were just dumb terminals that had no intelligence and no ability to integrate with your specific business processes. Any failure had to be manually traced and serviced by someone showing up in a truck with overalls. Moving a phone meant running wires through walls.
IP Telephony was developed to address these issues and go further by integrating your phone system with your computer network, allowing simple, seamless communication routing and management.
IP Telephone networks operate across your existing network infrastructure, allowing you to eliminate phone lines and powers plugs completely and share one Ethernet connection between your phone and computer.
The functionality of a computer network allows phones to be linked, forwarded, routed and rerouted with a few key presses, not a manual rewiring job.
BTI can monitor and update your phone system remotely by simply logging into your systems and making any desired or needed changes.
Unified Communications technology enables companies of any size to seamlessly integrate all communications – voice, data, video, messaging – with their business processes. BTI designs these systems reliably for its clients and eliminates the traditional costs, complexity and reliability issues often associated with IT or telecommunications infrastructure projects. We deliver the highest levels of customer satisfaction, ease of use and manageability while driving down the overall total cost of ownership for our clients with our GlobalView TM support services.
BTI commits to training and certification at the highest levels with its partners in order to provide clients with the most efficient and correct design and maintenance services. We are in the unique position to offer you exceptional pricing and outstanding full-service for installation, configuration and maintenance of your IP Telephone and Unified Communications systems.
Though our company supports virtually all router and switch products, we maintain high level certifications in networking infrastructure for Unified Communications from Cisco and Juniper.
Though we support voice applications from dozens of application providers, we maintain the highest technical certification levels for two industry leading Unified Communications platform providers – Shoretel and Mitel.
