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What We Believe At BTI Communications
We believe that your network infrastructure, computing systems, and business phone systems should be reliable and easy to use. We believe that the firefighting method of tracking and responding to events in IT and telecommunications is not only avoidable but should be avoided. We believe that to maximize business performance, user and customer focused initiatives rather than infrastructure management should be the focus of Corporate IT groups. We believe it is our job to manage the complexity of IT infrastructure so clients can focus on their key initiatives and succeed in growing revenue and profitability.
Unified Communications Technology, ShoreTel, Mitel & Hosted Phone System
Unified Communications (UC) is the integration of real-time communication services such as phone, instant messaging (chat), presence information, video conferencing, audio conferencing, web conferencing and mobile smartphone devices with non-real-time communication services such as unified messaging (integrated voicemail, e-mail, SMS and fax). BTI has specialized expertise and 28 years of experience delivering these solutions to enterprise businesses. Options from BTI include systems customers may purchase or lease as well as fully hosted or cloud based solutions.
Best of Breed Voice and Data Networks
Best of Breed means best for your business based on your requirements, budget, existing solutions, and your support needs. BTI does not believe in one size fits all or that the best solution for every client comes from only a few vendors and their marketed platforms. Our services include assisting you with understanding your requirements, sourcing and/or delivering the best networking bandwidth and technology solutions, project planning and delivery, training, remote monitoring and management, and ongoing account management and support. BTI provides peace of mind that the systems you rely on are actively working for you even when you aren't there and your IT team is off duty.
Managed IT Services
Internet enabled technologies have made IT systems absolutely mission critical. Our business offices may close for the night or weekend but most of us continue to communicate via email and phone 24 hours per day. An outage after hours can adversely affect your company's image, employees, and customers. Network security breaches may involve embarrassing negative news reports, fines, and legal liability. BTI offers proactive managed service for network infrastructure, security, communications systems, servers, storage, datacenter, and desktops to protect you and< meet your business needs.